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ft:publication_title :

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---

# Combined Classic Workflow release notes for upgrades from Zurich to Brazil

# Combined Classic Workflow release notes for upgrades from Zurich to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined Classic Workflow release notes for upgrades from Zurich to Brazil

This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Classic Workflow from the Zurich release family through to Brazil.
It provides a clear summary of new features, changes, deprecations, and important upgrade information specific to Classic Workflow across these release versions.
Show full answer Show less  

## Key Features and Changes

* **Access Control Enhancement (Zurich):** Workflow Editor access is now restricted by assigning the `sncrequiredscriptwriterpermission` role, improving security and role management.
* **Deprecation Notice (Zurich):** Classic Workflow support is in planned deprecation. Customers are advised to transition to Workflow Studio flows and subflows instead of classic workflows for future-proofing their implementations.
* **Legacy Workflow Management:** Legacy workflows published by ServiceNow, Inc. have been removed from new customer installations starting at Zurich but retained for customers upgrading from prior versions.

Other releases (Australia and Brazil) did not introduce additional updates, changes, or removals for Classic Workflow.

## Upgrade Preparation and Activation

* Review and complete all pre- and post-upgrade tasks as outlined to ensure a smooth upgrade process to Brazil.
* Classic Workflow is an AI Platform feature that is activated by default, requiring no additional activation steps.

## Additional Considerations

* There are no changes to browser requirements, accessibility, or localization for Classic Workflow across these releases.
* Highlight information includes the addition of the script writer permission role to all Workflow tasks and removal of legacy workflows from new installations starting Zurich.

ServiceNow customers upgrading Classic Workflow should prioritize assigning appropriate workflow editor permissions and plan migration to Workflow Studio to align with deprecation plans and maintain efficient workflow management.  
Consolidated page of all release notes for Classic Workflow from Zurich to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Classic Workflow release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Classic Workflow to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-classicworkflow-summary__entry__2}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for Classic Workflow.  
{#dfrn3-classicworkflow-summary__entry__10}

| Release | Release notes |
|-|-|
| Zurich | [Restrict access to Workflow Editor with a new role](https://www.servicenow.com/docs/access?context=r_WorkflowRoles&family=zurich&ft:locale=en-US) :   Grant access to the Workflow editor by giving users the snc_required_script_writer_permission role. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing Classic Workflow features.  
{#dfrn3-classicworkflow-summary__entry__18}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some Classic Workflow features or functionality were removed.  
{#dfrn3-classicworkflow-summary__entry__26}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some Classic Workflow features or functionality were deprecated.  
{#dfrn3-classicworkflow-summary__entry__34}

| Release | Release notes |
|-|-|
| Zurich | * Support for classic workflows is in Planned Deprecation. For more information about application and plugin deprecation, see [KB0867184 on Support](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184). * Use Workflow Studio flows and subflows instead of classic Workflow. <!-- --> * Removed the legacy workflows created and published by ServiceNow, Inc. for new customers who start on the Zurich release. * Retained the legacy workflows created and published by ServiceNow, Inc. for customers who upgraded from versions prior to the Zurich release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Classic Workflow.  
{#dfrn3-classicworkflow-summary__entry__42}

| Release | Release notes |
|-|-|
| Zurich | Activation information :   Workflow is a ServiceNow AI Platform feature that is active by default. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__50}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__58}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Classic Workflow, such as specific requirements or compliance levels.  
{#dfrn3-classicworkflow-summary__entry__66}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__74}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__82}

| Release | Release notes |
|-|-|
| Zurich | * Added the snc_required_script_writer_permission role to all Workflow tasks. * Removed the legacy workflows created and published by ServiceNow, Inc. from new customer installations. See [Classic Workflow](https://www.servicenow.com/docs/access?context=c_WorkflowOverview&family=zurich&ft:locale=en-US) for more information. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]


