--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Configurable Workspace release notes for upgrades from Zurich to Brazil # Combined Configurable Workspace release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 14 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Configurable Workspace release notes for upgrades from Zurich to Brazil This consolidated release notes document supports ServiceNow customers upgrading the Configurable Workspace from the Zurich release family through to Brazil. It summarizes new features, changes, deprecations, and important upgrade considerations across these releases to help customers prepare for and optimize their workspace experience. Show full answer Show less The Configurable Workspace is an AI Platform feature active by default in all releases and is designed to enhance user productivity through configurable UI components, AI assistance, and streamlined interactions within the workspace. ## Key Features Introduced Between Zurich and Brazil * **Modeless Compose Editor (Zurich):** Allows drafting comments, work notes, and emails in a pop-out dialog while continuing other tasks. * **Declarative Actions with UI Interactions (Australia):** Enables combining logic and UI configurations applied from any page event without taking page ownership. * **AI Filter Assist (Zurich and Australia):** Converts everyday language input into encoded queries to simplify filtering. * **Coral Theme (Zurich):** Default, brand-neutral theme with light and dark modes for portals and mobile. * **Record List Component Enhancements:** Including related list selection, gallery views, export to Google Sheets, pinned columns, data visualization, and filter summaries. * **Predicate Builder Enhancements:** Support for all list types, read-only modes, condition customization, hierarchical and dynamic queries. * **Form Component Improvements:** Boolean toggles, unsaved field indicators, address validation fields, label wrapping, and personalization menus. * **Activity Stream and Email Composer Enhancements:** Responsive design, filtering, post editing/deleting, @mentions, digital signatures, encryption, and keyboard shortcuts. * **Attachment Management:** File previews, renaming, encryption selection, modal dialogs, and customizable upload instructions. * **AI-Powered Features in Brazil Release:** AI gradients on declarative action buttons, AI grouping of similar list items, AI indicators for form fields and lists, and AI-powered semantic search for form templates. ## Important Changes * **UI and Usability:** Enhanced list and form responsiveness, live presence indicators, currency field improvements, activity stream usability, and browser warnings for unsaved changes. * **Deprecations:** The List, List - Simple, and List - Related components replaced by the Record List component bundle; Condition Builder replaced by Predicate Builder. * **Browser Support:** Configurable Workspace does not support mobile devices, Internet Explorer, or legacy Microsoft Edge. Supported browsers include modern Edge, Chromium, and others listed in ServiceNow documentation. * **Declarative Actions:** Upgrades allow customization of form action layouts and access for non-logged-in users on public embedded pages, following security best practices. ## Upgrade Considerations Before upgrading to Brazil, customers should review and complete pre- and post-upgrade tasks provided by ServiceNow to ensure a smooth transition. No specific additional requirements or localization changes were noted across the releases. ## Accessibility and Compliance Zurich and Australia releases introduced Screen Summarization to aid visually impaired users by providing AI-generated page summaries readable by screen readers. This feature is installable via the ServiceNow Store. No updates for Brazil in accessibility were noted. ## What Customers Can Expect * An enhanced, modern, and AI-augmented workspace experience with improved UI responsiveness and usability across lists, forms, emails, and activity streams. * Greater configurability and personalization options to tailor workspace components and interactions to business needs. * Stronger AI integration that assists with query building, grouping list items, semantic search, and visual AI indicators for transparency. * Improved security features such as digital signatures and email encryption within the workspace. * Consistent activation as an AI Platform feature without additional enablement steps required. * Clear guidance on supported browsers and deprecated components to help plan upgrade paths effectively. Consolidated page of all release notes for Configurable Workspace from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Configurable Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Configurable Workspace to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-configurableworkspace-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Configurable Workspace. {#dfrn3-configurableworkspace-summary__entry__10} | Release | Release notes | |-|-| | Zurich | Activity stream compose with modeless dialog component bundle : Open the Compose editor as a pop-out, modeless dialog to draft comments, work notes, and emails while working on other tasks. | | Australia | [UI interactions for declarative actions](https://www.servicenow.com/docs/access?context=configure-da-ui-interactions&family=australia&ft:locale=en-US) : Combine logic, script, and configurable UI with a UI interaction, and apply it from any page event or declarative action. When you use a declarative action to apply a UI interaction, you can extend a page without taking ownership. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Configurable Workspace features. {#dfrn3-configurableworkspace-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [AI filter assist](https://www.servicenow.com/docs/access?context=use-ai-filter-assist&family=zurich&ft:locale=en-US) : Convert everyday language into an encoded query with AI filter assist. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. Lists : The following UI changes have been made to lists: * Change list header organization for responsive experiences. * Access the filter from the list header. * Use HTML fields in lists that are scrollable and display formatted text. Forms : The following UI changes have been made to forms: * Live presence displays who is viewing the form. Access a user's contact card by selecting their avatar. * Currency fields display a menu with a search field and currency descriptions. Activity stream : The following UI changes have been made to the Activity stream: * The Compose header is hidden when you're not using the stacked view. * Text area inputs are displayed as a single line. * Text area and rich text editor resize automatically. * The line height was set to display the scrollbar. * In the Activity stream, a post indicates when field changes were made by an AI agent instead of a human agent. When the AI agent updates the fields, the post also displays a message that field changes were made by Now Assist. * Translate emails in the Activity stream to your system language using the translate button. Email composer : Email recipient pills display whether the user is online. Select an email recipient pill to view the user's contact card. Attachments panel : The following UI changes have been made to the Attachments panel: * Preview files, change file names, select an encryption module, and remove files individually with a preview modal for attachments. After you select attachments to upload, the modal displays the selected files in a list view. For mobile experiences, the preview modal displays as a carousel with thumbnails. * Delete selected attachments from the Attachments panel by using the More Actions menu. [Browser warning for unsaved changes](https://www.servicenow.com/docs/access?context=config-browser-warning-unsaved-changes&family=zurich&ft:locale=en-US) : Configure a browser warning to alert you of unsaved changes when you navigate away from a page using the back or forward buttons. [Record List component bundle enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/now-components/record%20list/overview) : Configure these enhancements to the Record List component bundle in UI Builder: * Select Related list as a list type option. * Switch between the standard view and gallery list, which displays list items as cards. [Export lists to Google Sheets](https://www.servicenow.com/docs/access?context=exporting-lists-google-spreadsheets&family=zurich&ft:locale=en-US) : Export your lists to Google Sheets directly from the Export menu. [Live updates for lists](https://www.servicenow.com/docs/access?context=live-list-updates-configurable-workspace&family=zurich&ft:locale=en-US) : Configure live updates at the list page level without affecting other lists in your Configurable Workspace. [Predicate Builder component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/now-components/now-predicate-builder/uib-setup) : Configure these enhancements to the Predicate Builder component in UI Builder: * Use the Predicate Builder for all list types. * Set up a read-only version of the Predicate Builder to display all conditions without users editing them. [Form component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/now-components/form%20record%20page/uib-setup) : Configure these enhancements to the Form component in UI Builder: * Display Boolean fields as a toggle. * Add an indicator that marks unsaved fields after any changes. * Wrap field labels instead of truncating them. * Change field-level configurations from field context menus displayed as a gear icon beside every field label. * Choose whether related lists load with the form, after the form, or on demand. * Hide the related list header when the last record is removed. * Choose to display field labels beside its value or stacked vertically. * Suppress special handling notes and notifications from secondary forms on a page. [Personalize Form menu](https://www.servicenow.com/docs/access?context=hide-personalize-form-menu&family=zurich&ft:locale=en-US) : Customize which fields display on a form with the Personalize Form menu in the form header. Use system properties to hide the Personalize Form menu or change the roles with access to the menu. [Format string fields with guidance text and inline validation](https://www.servicenow.com/docs/access?context=format-regex-pattern-string-fields&family=zurich&ft:locale=en-US) : Set up guidance text to display in string fields with format requirements such as account ID, SSN, or SIN. Use regular expression inline validation to display an error message if input values are incorrect. [Advanced view rules configuration](https://www.servicenow.com/docs/access?context=configure-advanced-view-rules-forms&family=zurich&ft:locale=en-US) : Use client scripts to set up view rules configurations. [Activity Stream Compose component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/now-components/now-activity-stream-compose-connected/uib-setup) : Configure these enhancements to the Activity Stream Compose component in UI Builder: * Hide the rich text editor toggle for your workspace without affecting other experiences. * Rename and reorder Emails, Work notes, and Comments tabs. * Annotate new activities to make it easier for you to find unread emails and messages. [@mentions for the email composer](https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/shared-components/now-email-client-composer-connected/overview) : Configure @mentions in UI Builder for the Email composer and Email composer (mini) components, enabling you to add an email recipient by using an @mention in the email body. [Digital signature and encryption in the email composer](https://www.servicenow.com/docs/access?context=config-email-digital-signature-encryption&family=zurich&ft:locale=en-US) : Send emails with a digital signature that verifies you as an authentic sender and an email encryption that certifies authentic recipients. [Custom attachment layout](https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/now-components/now-record-common-attachments-connected/uib-setup) : Configure a custom layout mode for the Attachments component in UI Builder. Customize the maximum file size, file types, multiple file uploads, and preview modal. [Adding the Now Assist icon to action buttons](https://www.servicenow.com/docs/access?context=create-da-buttons-now-assist-icon&family=zurich&ft:locale=en-US) : Use declarative actions to create buttons with the Now Assist (![]()) icon and hover animation. | | Australia | [Track record list changes](https://www.servicenow.com/docs/access?context=use-ai-list-tracker&family=australia&ft:locale=en-US) : Get an AI-generated summary of recent changes made to a list without manually reviewing each record. [AI filter assist](https://www.servicenow.com/docs/access?context=use-ai-filter-assist&family=australia&ft:locale=en-US) : Convert everyday language into an encoded query with AI filter assist. Session tabs : The following UI changes have been made to session tabs: * The icon to close a tab displays on hover only. * Overflow text on a tab is blurred instead of displaying an ellipsis. * Overflow tabs are displayed as a More tab with a split button. Lists for mobile devices : List design and behavior adapt to mobile devices to help improve usability. Forms : The following UI changes have been made to forms: * Annotation fields provide rich text markup to enhance contextual form information. * The HTML editor toolbar displays a modern design. Form templates : The following UI changes have been made to form templates: * The button to add a form template field has been updated to be more discoverable. * View selected conditions as a card below a field. Activity stream : The following UI changes have been made to the Activity stream: * Filter Activity stream posts by user. * The Activity stream features a responsive design for stacking content, typography styles, and spacing. * System tokens for Activity stream components provide a consistent look and feel without needing to manually update style properties for every component. Email composer : The following UI changes have been made to the email composer: * All email layouts display a minimized recipient field and borderless rich text editor. * A message displays in the header when an email is saved as a draft. * Copy and apply text formatting for emails using the format painter. Record List component bundle enhancements in UI Builder : Configure these enhancements to the Record List component bundle in UI Builder: * Pin columns to keep them visible while scrolling horizontally. * Change the medium default size for highlighted values. * View list data as a data visualization. * Show a filter overview in the list header for a summary of the filters currently applied to the list. * Catalog variables and questions are supported as list columns. * Open lists in multiple session tabs from the list menu. * Customize gallery list card layouts including images, icons, text placement, and sizing. [Grouping for related lists](https://www.servicenow.com/docs/access?context=configure-related-list-grouping&family=australia&ft:locale=en-US) : Configure related lists to persist selections for the Group by filter. [Predicate Builder component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-predicate-builder/uib-setup): : Configure these enhancements to the Predicate Builder component in UI Builder: * Customize condition rows. * Configure a simple filtering mechanism. * Use a search term for filtering panel definitions. * Configure fixed queries. [Hierarchical queries](https://www.servicenow.com/docs/access?context=data-hierarchies&family=australia&ft:locale=en-US) : Configure a record hierarchy to create filter queries that traverse levels of hierarchy. [Dynamic queries](https://www.servicenow.com/docs/access?context=working-with-dynamic-schema&family=australia&ft:locale=en-US) : Configure dynamic attributes and dynamic categories to create filter queries that use the dynamic schema field type. [Form component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/form%20record%20page/uib-setup): : Configure these enhancements to the Form component in UI Builder: * Wrap field labels on mobile devices. * Display an indicator dot on unsaved fields. * Add a background color to unsaved fields to make them more noticeable. * Add an address field to forms that searches, validates, and automatically fills an address. [AI indicator](https://www.servicenow.com/docs/access?context=ai-indicator&family=australia&ft:locale=en-US) : The AI indicator is a visual cue that identifies form fields in configurable workspace and Core UI that have been updated with AI-generated content, providing a consistent and clear indication of AI involvement across the platform. [Unsaved field indicator](https://www.servicenow.com/docs/access?context=configure-unsaved-field-indicator&family=australia&ft:locale=en-US) : Configure the unsaved field indicator for your entire workspace experience instead of individual pages. [Background color for unsaved fields](https://www.servicenow.com/docs/access?context=configure-background-color-unsaved-indicator&family=australia&ft:locale=en-US) : Configure a background color to display on unsaved fields for your entire workspace experience instead of individual pages. [Background color for highlighted values](https://www.servicenow.com/docs/access?context=configure-background-color-highlighted-values&family=australia&ft:locale=en-US) : Configure a background color for fields with highlighted values. [Text commands for journal fields](https://www.servicenow.com/docs/access?context=configure-journal-fields-keyboard-shortcuts&family=australia&ft:locale=en-US) : Configure text commands that can be applied by keyboard shortcuts within journal fields. [HTML editor toolbar](https://www.servicenow.com/docs/access?context=configure-html-editor-toolbar&family=australia&ft:locale=en-US) : Configure toolbar options for the HTML editor within journal input fields. [Inline validation for string fields](https://www.servicenow.com/docs/access?context=format-regex-pattern-string-fields&family=australia&ft:locale=en-US) : Configure inline validation for string fields that formats inputs automatically, persists guidance text as a placeholder, and restricts unsupported characters. [Watch lists](https://www.servicenow.com/docs/access?context=configure-watch-list&family=australia&ft:locale=en-US) : Add and remove yourself and multiple records from a watch list. [Form Templates component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-record-common-templates-connected/uib-setup) : Configure these enhancements to the Form Templates component in UI Builder: * Preview form templates before applying them to the record page. * Display an alert message and confirm reuse when a selected form template is already applied to that record. [Activity Stream component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-activity-stream-connected/uib-setup) : Configure these enhancements to the Activity Stream component in UI Builder: * Edit and delete Activity stream posts after submitting. * Add knowledge base links from recommended actions to Activity stream posts. [Keyboard shortcuts for emails](https://www.servicenow.com/docs/access?context=add-response-templates-shortcut&family=australia&ft:locale=en-US) : Use keyboard shortcuts to open drafts, email templates, and response templates. [Attachments component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-record-common-attachments-connected/uib-setup) : Configure these enhancements to the Attachments component in UI Builder: * Open the file viewer as a modeless dialog. * Customize the attachment header, upload instructions, and menu actions in both the full and compact modes. * Display the loading skeleton as a spinner or as three cards. * Enable a visible drop zone for file uploads in the compact mode. [Form action layout groups for declarative actions](https://www.servicenow.com/docs/access?context=configure-da-layout-group&family=australia&ft:locale=en-US) : Upgrade form action layout groups to customize the order, label, and icons for declarative actions without altering the base action. [Declarative actions and UI actions on public pages](https://www.servicenow.com/docs/access?context=using-web-embeddables&family=australia&ft:locale=en-US) : Non-logged in users may access specified declarative actions and UI actions on embedded web pages while maintaining integrity with security guidance and access control list permissions. | | Brazil | [AI gradients for declarative actions](https://www.servicenow.com/docs/access?context=creating-declarative-actions&family=brazil&ft:locale=en-US) : Customize declarative action buttons with AI gradients that visually indicate when users are interacting with AI-powered experiences. [Dynamic schema field type for forms](https://www.servicenow.com/docs/access?context=working-with-dynamic-schema&family=brazil&ft:locale=en-US) : Configure the dynamic schema field type for forms. [Form template semantic search](https://www.servicenow.com/docs/access?context=configure-form-template-search&family=brazil&ft:locale=en-US) : Configure AI-powered semantic search for form templates. [Color labels for highlighted values](https://www.servicenow.com/docs/access?context=use-list-highlighted-value-colors&family=brazil&ft:locale=en-US) : Display color information alongside highlighted values in lists. [List row context menu actions](https://www.servicenow.com/docs/access?context=configure-list-row-context-menu&family=brazil&ft:locale=en-US) : Configure context menu actions for list rows. [Group similar items](https://www.servicenow.com/docs/access?context=use-group-similar-items&family=brazil&ft:locale=en-US) : Use AI to group similar records in a list based on their short descriptions and generate a group summary. [AI indicators for lists](https://www.servicenow.com/docs/access?context=configure-list-ai-indicators&family=brazil&ft:locale=en-US) : Use a system property to disable AI indicators for lists. [Predicate builder component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/brazil/now-components/now-predicate-builder/uib-setup) : Configure these enhancements to the Predicate Builder component in UI Builder: * Hide the global OR operator in the predicate builder. * All Core UI fields are supported in the predicate builder. | [ ] ## Removed Between your current release family and Brazil, some Configurable Workspace features or functionality were removed. {#dfrn3-configurableworkspace-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Configurable Workspace features or functionality were deprecated. {#dfrn3-configurableworkspace-summary__entry__34} | Release | Release notes | |-|-| | Zurich | * The List, List - Simple, and List - Related components are no longer available in UI Builder are replaced by the Record List component bundle. * The Condition Builder component is no longer available in UI Builder and is replaced by the Predicate Builder component for all list types. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Configurable Workspace. {#dfrn3-configurableworkspace-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Configurable Workspace is a ServiceNow AI Platform feature that is active by default. | | Australia | Activation information : Configurable Workspace is a ServiceNow AI Platform feature that is active by default. | | Brazil | Activation information : Configurable Workspace is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__58} | Release | Release notes | |-|-| | Zurich | Browser requirements : Configurable Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=zurich&ft:locale=en-US). | | Australia | Browser requirements : Configurable Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=australia&ft:locale=en-US). | | Brazil | Browser requirements : Configurable Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/r/IDeOjpA1hzonPLWG~inEpg/R~HKN5suDllHe_wr4CWNYA). | [ ] ## Accessibility information Review details on accessibility information for Configurable Workspace, such as specific requirements or compliance levels. {#dfrn3-configurableworkspace-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : [Screen Summarization](https://www.servicenow.com/docs/access?context=use-screen-summarization&family=zurich&ft:locale=en-US) : Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store. | | Australia | Accessibility information : [Screen Summarization](https://www.servicenow.com/docs/access?context=use-screen-summarization&family=australia&ft:locale=en-US) : Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * See who is active within a form with live presence and user avatars that display a contact card. * Use the Record List component bundle to create lists for all list types and the Predicate Builder component to create conditional statements. * Create emails, work notes, and comments while working on other tasks with a pop-out, modeless dialog in the Compose editor. * Rename and reorder the Emails, Work notes, and Comments tabs in the Compose editor. * Send emails with a digital signature that verifies you as an authentic sender and an email encryption that certifies authentic recipients. See [Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Add a background color to fields including unsaved fields and fields with highlighted values. * Apply commands with keyboard shortcuts for journal fields. * Set conditions and use the email composer within form templates. * Edit or delete Activity stream posts, and add knowledge base links from recommended actions. * Implement declarative actions without assuming page ownership, and override attributes without altering the base action. See [Configurable Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * Capture and edit record information with customizable form fields. * Send and receive comments, work notes, and emails. * View a history of updates and communications within a record. * Attach files and knowledge base articles to a record. * Organize and filter lists of records, such as cases, tasks, or incidents. See [Configurable Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]