--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Content Understanding release notes for upgrades from Zurich to Brazil # Combined Content Understanding release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Content Understanding Release Notes for Upgrades from Zurich to Brazil This consolidated guide provides ServiceNow customers with essential release notes for upgrading Content Understanding from the Zurich release to Brazil. It offers a unified view of features, changes, and activation information across release families to help prepare for and execute upgrades effectively. Show full answer Show less ## Key Features Introduced Between Zurich and Brazil * **Information Extraction Skill (Australia release):** Enables capture of structured data from documents, with an intuitive interface to validate extracted values and integrate them into downstream workflows. * **Content Insights AI Agent (Australia release):** Facilitates automated extraction of information, answering questions, and summarizing documents and images to speed up agent workflows. * **Attachment Summarization (Australia release):** Provides near real-time reading and summarization of uploaded documents, reducing manual triage time for agents significantly. No new features were introduced specifically in the Brazil release. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations to Content Understanding features or functionality between Zurich and Brazil releases. ## Activation and Availability * Content Understanding is available for activation through the ServiceNow Store (noted as important during the Australia release). * No additional activation changes were introduced in the Brazil release. ## Additional Requirements and Compatibility No new additional requirements, browser specifications, accessibility considerations, or localization updates were introduced between Zurich and Brazil releases. ## Practical Implications for ServiceNow Customers * Customers upgrading from Zurich should focus on leveraging the new Information Extraction, Content Insights AI Agent, and Attachment Summarization features introduced in the Australia release. * Since Brazil introduces no new updates or removals, the primary value is in cumulative improvements from prior releases consolidated here. * Activation via the ServiceNow Store is required to use Content Understanding capabilities. * There are no special browser or accessibility changes to manage during this upgrade. Consolidated page of all release notes for Content Understanding from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Content Understanding release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Content Understanding to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-contentunderstanding-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Content Understanding. {#dfrn3-contentunderstanding-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Information Extraction skill](https://www.servicenow.com/docs/access?context=cu-extract-information-from-document&family=australia&ft:locale=en-US) : Capture structured data from documents, validate extracted values in an intuitive review interface, and integrate the results into downstream processes. [Content insights AI agent](https://www.servicenow.com/docs/access?context=cu-content-insights-ai-agent&family=australia&ft:locale=en-US) : Extract information, answer questions, and summarize documents and images to accelerate agentic workflows. [Attachment Summarization](https://www.servicenow.com/docs/access?context=attachment-summarization&family=australia&ft:locale=en-US) : Read and summarize the content of uploaded documents, extract key information in near real-time, and significantly reduce manual triage time for agents. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Content Understanding features. {#dfrn3-contentunderstanding-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Content Understanding features or functionality were removed. {#dfrn3-contentunderstanding-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Content Understanding features or functionality were deprecated. {#dfrn3-contentunderstanding-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Content Understanding. {#dfrn3-contentunderstanding-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Important: Content Understanding is available in the ServiceNow Store. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Content Understanding, such as specific requirements or compliance levels. {#dfrn3-contentunderstanding-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Capture structured data from documents, review extracted values, and integrate the results into downstream processes. * Extract information, answer questions, and summarize documents and images to accelerate agentic workflows. * Use a multimodal tool to process documents and images within custom skills. * Enable document chat in Virtual Agent. * Summarize attached files linked to records on a large scale to facilitate comprehension and decision-making. See [Content Understanding](https://www.servicenow.com/docs/access?context=content-understanding-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]