--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Contract Management Pro release notes for upgrades from Zurich to Brazil # Combined Contract Management Pro release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Contract Management Pro Release Notes for Upgrades from Zurich to Brazil This consolidated release note overview guides ServiceNow customers through the upgrade path for Contract Management Pro from the Zurich release to the Brazil release. It summarizes new features, changes, activation details, and important upgrade tasks across the Zurich, Australia, and Brazil releases. The document is intended to help customers understand enhancements and modifications affecting Contract Management Pro functionality as they prepare for or execute their upgrade. Show full answer Show less ## Key Features Introduced Between Zurich and Brazil * **Standalone Contract Requests:** Users can create and process contract requests independently without linking to parent records, accessible via Contract Workspace, business unit workspaces, or the Employee Center's new intake forms. * **Contract Renewals:** A dedicated renewal request type enables managing contracts due for expiry or already expired, with automated creation of renewed contract records linked to originals, and tracking renewal history through the Contract History tab. * **Contract Workspace Enhancements:** Contract report viewers with appropriate roles can access the Contracts dashboard and filter data by request type (New, Amendment, Renewal). * **Support for Parallel Signing:** Multiple signatories can receive signature requests simultaneously by assigning the same signing order, allowing independent signing processes and individual status updates, supported for electronic signatures. ## Notable Changes to Existing Features * **Configuration Enhancements:** Contract Configurator now supports renewal request types, simplifying configuration without duplication and extending AI features to cover renewals. * **Amendment Initiation:** Amendments can be initiated directly from contract records or the Contract Workspace to streamline contract updates. * **Signing Order Flexibility:** Users can assign or modify signing orders for signatories directly within the Contract Workspace, supporting both sequential and parallel signing workflows. * **Automatic Signing Order Adjustments:** When switching between electronic and wet signature methods or preparing contracts for signature, the system automatically corrects signing order gaps and adjusts parallel signing groups. ## Activation and Upgrade Considerations * Contract Management Pro is available through the ServiceNow Store; customers must verify entitlements before activation. * No specific upgrade actions are required for the Australia and Brazil releases, but reviewing pre- and post-upgrade tasks is recommended. * No features were removed or deprecated across these releases. ## Additional Information * **Accessibility:** The Zurich release introduced a dark theme option to improve readability and reduce eye strain. * **Highlight Features from Prior Releases:** Features such as viewing full contract family hierarchies, bulk uploading supporting documents, defining signatory roles for e-signatures, offline signature support, Adobe Sign integration without portal sign-in, contract comparison tools, and AI-powered contract document analysis have been made available in previous releases. ## What This Means for ServiceNow Customers Upgrading Contract Management Pro from Zurich to Brazil enables enhanced contract lifecycle management capabilities, especially around renewals and signing processes. Customers will benefit from streamlined contract requests, improved signing workflows including parallel signing, and better visibility into contract histories. The upgrade requires minimal effort but offers significant improvements in contract administration efficiency and user experience. Verifying entitlements and following upgrade best practices will ensure smooth adoption of these enhancements. Consolidated page of all release notes for Contract Management Pro from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Contract Management Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Contract Management Pro to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-contractmanagementpro-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : No upgrade actions are required for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Contract Management Pro. {#dfrn3-contractmanagementpro-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Standalone contract requests](https://www.servicenow.com/docs/access?context=cncore-sa-submit&family=australia&ft:locale=en-US) : Create and process a contract request without linking a parent record such as a purchase requisition or sourcing event. Initiate a standalone request from the Contract Workspace, other business unit workspaces, or the Employee Center. The Employee Center has new intake forms for new contract, amendment, and renewal requests available in the base system, accessible from Employee CenterHelp CenterContracts. [Contract renewals](https://www.servicenow.com/docs/access?context=cmpro-renewal-landing&family=australia&ft:locale=en-US) : Manage contract renewals with a dedicated Renewal request type, available alongside New contract and Amendment. Submit a renewal request for contracts due for expiry or expired contracts. After signature, a renewed contract repository record is created with a link to the previous contract. When a renewal is signed, a new executed contract record is created with field values copied per configuration. Track the full renewal chain from the Contract History tab of the contract repository record. [Contract Workspace](https://www.servicenow.com/docs/access?context=cncore-contract-workspace&family=australia&ft:locale=en-US) : Contract report viewers with the sn_cm_core.contract_report_viewer role can now access the Contracts dashboard in the Contract Workspace and filter data by Request Type (New Contract, Amendment, or Renewal). [Support for parallel signing](https://www.servicenow.com/docs/access?context=cncore-signature-workflow&family=australia&ft:locale=en-US) : Enable parallel signing by assigning the same signing order to multiple signatories. Signatories with the same signing order receive signature requests at the same time and can complete their signatures independently. Signatory statuses update individually as each signatory signs, declines, or takes other actions. Note: Parallel signing is supported for electronic signatures. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Contract Management Pro features. {#dfrn3-contractmanagementpro-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Create a contract configuration](https://www.servicenow.com/docs/access?context=cncore-contract-config&family=australia&ft:locale=en-US) : Configurator-managed setups support the Renewal request type through a multi-select Request Type field, without requiring duplicate configuration entries. Both admin configuration and AI feature configuration extend to cover renewals. [Initiate an amendment from a contract record](https://www.servicenow.com/docs/access?context=cncore-amend-from-cntr&family=australia&ft:locale=en-US) : Initiate an amendment from the contract workspace or from within a contract repository record. [Assign a signing order while adding a signatory](https://www.servicenow.com/docs/access?context=cncore-update-sign-ss-cmr&family=australia&ft:locale=en-US) : The Signatory order field on the Add signatory form is editable. Assign a unique signing order to each signatory for sequential signing, or assign the same signing order to multiple signatories for parallel signing. [Modify the signing order on the Signatories related list](https://www.servicenow.com/docs/access?context=cncore-set-signing-order&family=australia&ft:locale=en-US) : Set the signing order for a signatory by entering a number directly in the Signatory order column on the Signatories related list in Contract Workspace. The Reorder option is not available to modify the signing orders. [Signing order gaps and parallel grouping corrected automatically](https://www.servicenow.com/docs/access?context=cncore-signature-workflow&family=australia&ft:locale=en-US) : When you change a contract signing method from electronic signature to wet signature, signatories with the same signing order are assigned unique sequential signing order, and any gaps in the signing order are removed.When you select Send for signature or Prepare for signature, any gaps in the signing order are automatically removed. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Contract Management Pro features or functionality were removed. {#dfrn3-contractmanagementpro-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Contract Management Pro features or functionality were deprecated. {#dfrn3-contractmanagementpro-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Contract Management Pro. {#dfrn3-contractmanagementpro-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Contract Management Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Contract Management Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Contract Management Pro is available in the ServiceNow store. Check your entitlements to determine whether you have access to this application. Note: Contract Management Pro is available in the ServiceNow store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Contract Management Pro, such as specific requirements or compliance levels. {#dfrn3-contractmanagementpro-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * View the complete contract family hierarchy --- including parent, sibling, and child contract requests --- from the Related contract requests tab of the contract request. * Upload multiple supporting documents in a single action from your computer, activity stream, or external storage. * Assign roles to signatories to define their level of participation in the Docusign e-signature process. * Contract requests now support offline signatures, enabling users to manage contracts signed outside the system. * Send contracts for signature using Adobe Sign without having to sign in to the electronic signature portal. * Compare two revisions of the contract document and view the redlined compared document. * Initiate and manage amendment requests for existing contracts. * Generate summaries, FAQs, or retrieve specific information from contract documents, supporting documents, and signed contracts. * Link parent contracts during drafting and negotiation phases to inherit parent contract terms. * Pause and resume an in-progress signature process when updates to the signatory list are required. See [Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-cmpro-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Support for parallel signing in electronic signature process. * ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Contract Management Pro. Check your entitlements to determine your access to specific features. * View the complete contract family hierarchy --- including parent, sibling, and child contract requests --- from the Related contract requests tab of the contract request. * Upload multiple supporting documents in a single action from your computer, activity stream, or external storage. * Assign roles to signatories to define their level of participation in the Docusign e-signature process. * Manage contracts signed outside the system using offline signature support for contract requests. * Send contracts for signature using Adobe Sign without signing in to the electronic signature portal. * Track undelivered electronic signature requests for a contract. | | Brazil | No updates for this release. | [ ] *[\>]: and then