--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Creator Studio release notes for upgrades from Zurich to Brazil # Combined Creator Studio release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Creator Studio Release Notes for Upgrades from Zurich to Brazil This consolidated update outlines the key new features, changes, and important upgrade information for Creator Studio across ServiceNow releases from Zurich through Brazil. It is designed to assist customers preparing for their upgrade by summarizing enhancements and modifications relevant to Creator Studio functionality and administration. Show full answer Show less ## Key Features * **Customizable Email Notifications:** Admins can now create branded, custom email templates triggered by user requests, with related notification components made available in Guided Setup. * **Playbook Activity for Record Updates:** New playbook activity enables apps to automatically update multiple fields on submitted records, configurable via Guided Setup. * **New Form Question Types:** Introduction of Duration (to specify time lengths) and Attachment question types enhances form flexibility and user input capabilities, including dynamic behavior support. * **Granular Admin Roles:** New roles allow developers to perform specific administrative tasks without needing full admin privileges, improving governance and security. * **Deleting Unpublished Forms and Questions:** Unpublished forms and deleted questions are now completely removed from the ServiceNow AI Platform, ensuring cleaner data management. * **AI Content Identification:** Updated AI gradient tokens help users easily recognize AI-generated or AI-influenced components within forms, improving transparency. * **Dark Theme Option:** The Coral theme includes a dark mode for web and mobile, enhancing accessibility and reducing eye strain. * **Accessibility Improvements:** Enhanced ARIA roles, better screen reader labeling, and improved keyboard navigation support provide a more inclusive user experience. ## Important Upgrade and Activation Information * **Pre- and Post-Upgrade Tasks:** Customers should review and complete recommended tasks before and after upgrading to Brazil to ensure smooth transition. * **Activation:** Creator Studio is available via the ServiceNow Store; installation requires requesting the app from the store. * **Licensing:** An App Engine Enterprise license is required to use Creator Studio. * **Rebranding:** The AI experience is now branded as ServiceNow Otto; product names reflect this change without affecting entitlements. ## Practical Benefits for ServiceNow Customers By upgrading Creator Studio through these releases, customers gain enhanced customization capabilities, improved automation with playbooks, and more flexible form design options. The introduction of granular admin roles allows safer delegation of configuration tasks. Accessibility and branding improvements support broader user engagement and compliance. Clear AI content identification helps maintain trust and transparency in AI-augmented workflows. Consolidated page of all release notes for Creator Studio from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Creator Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Creator Studio to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-creatorstudio-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Creator Studio. {#dfrn3-creatorstudio-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Customizable email notifications](https://www.servicenow.com/docs/access?context=crs-admining-notifications&family=zurich&ft:locale=en-US) : Promote consistent branding by having admins create custom email notifications and templates, which are sent when users request something from an app or the request was changed or closed. In support, several of the standard email notification activities are now in the public scope, and a new Configure email notifications item is available in Guided Setup. [New playbook activity to update record fields](https://www.servicenow.com/docs/access?context=creator-studio-add-activities-automation&family=zurich&ft:locale=en-US) : Enable apps to change several fields automatically on the submitted record using the new Update submission playbook activity. In support, a new Configure playbook activities item is available in Guided Setup. [New question types for forms](https://www.servicenow.com/docs/access?context=creator-studio-form-elements-ref&family=zurich&ft:locale=en-US) : Two new question types are available for forms: Duration and Attachment. * Duration enables users to specify a length of time. * Attachment enables users to upload an attachment as a question. The Attachment field differs from the Add attachment option for the form, because the Attachment question type can be used in dynamic behavior questions. [Granular configuration admin roles](https://www.servicenow.com/docs/access?context=roles-creator-studio&family=zurich&ft:locale=en-US) : Several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role. [Delete unpublished forms](https://www.servicenow.com/docs/access?context=crs-delete-form&family=zurich&ft:locale=en-US) : You can now delete unpublished forms from Creator Studio, which completely removes the record for the form from the ServiceNow AI Platform. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Creator Studio features. {#dfrn3-creatorstudio-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [Deleting questions from unpublished forms removes the record](https://www.servicenow.com/docs/access?context=creator-studio-delete-forms-questions&family=zurich&ft:locale=en-US) : When you delete a question from an unpublished form, the record for the question is now also removed from the ServiceNow AI Platform. | | Australia | [ServiceNow Otto rebrand](https://www.servicenow.com/docs/access?context=creator-studio-text-to-form&family=australia&ft:locale=en-US) : ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including Creator Studio. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features. [Updated identifiers for AI-generated components](https://www.servicenow.com/docs/access?context=creator-studio-text-to-form&family=australia&ft:locale=en-US) : AI gradient tokens are applied to specific components on the forms page to indicate when content has been generated or influenced by Now Assist. More easily identify AI-generated content consistently through the consistent and recognizable AI identity within Creator Studio. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Creator Studio features or functionality were removed. {#dfrn3-creatorstudio-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Creator Studio features or functionality were deprecated. {#dfrn3-creatorstudio-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Creator Studio. {#dfrn3-creatorstudio-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Creator Studio by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Creator Studio by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Additional requirements : You must have the App Engine Enterprise license to use Creator Studio. | | Australia | Additional requirements : Check your entitlements to determine whether you have access to Creator Studio. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Creator Studio, such as specific requirements or compliance levels. {#dfrn3-creatorstudio-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. For more information, see [Dark mode in Creator Studio](https://www.servicenow.com/docs/access?context=crs-enabling-dark-mode&family=zurich&ft:locale=en-US). | | Australia | Accessibility information : The following updates were made to support accessibility: * Form elements now have accurate interactive ARIA roles, enabling screen readers to identify and announce them accurately. * Rich text area and form elements are now accurately labeled so screen readers can announce them correctly when focused. * Keyboard focus now remains within the expanded template preview modal for the duration of the modal interaction. * The rich text frame Long Description now has the correct label, enabling screen readers to identify and announce it correctly. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Create customized email notifications that are sent by the apps that you build. * Add playbooks with a new activity that automatically updates some fields on the app's generated record. * Augment forms with the new Duration and Attachment question types. See [Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | * Distinguish AI-generated apps and features at a glance using updated icons. * Use improved screen reader support and keyboard navigation when interacting with forms and templates using assistive technologies. See [Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]