--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Data Loss Prevention Incident Response release notes for upgrades from Zurich to Brazil # Combined Data Loss Prevention Incident Response release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Data Loss Prevention Incident Response Release Notes for Upgrades from Zurich to Brazil This document consolidates all release notes related to the Data Loss Prevention (DLP) Incident Response application for ServiceNow customers upgrading from the Zurich release to the Brazil release. It highlights new features, changes, removals, deprecations, activation instructions, and other relevant upgrade information across these release families. Show full answer Show less ## New Features * **Zurich Release:** Introduced key enhancements to improve incident response efficiency: * Ability to create **Data Loss Prevention Incident Response SLA triggers** to enable prompt and managed incident handling. * Capability to define **SLA definitions** that specify the conditions and timelines for responding to data breaches. * Integration with **Proofpoint** allowing customers to install and configure Proofpoint integration for ingesting DLP incident data to support investigation workflows. * **Australia and Brazil Releases:** No new features were introduced for Data Loss Prevention Incident Response in these releases. ## Changes, Removals, and Deprecations Across Zurich, Australia, and Brazil releases, there were no changes, feature removals, or deprecations affecting Data Loss Prevention Incident Response. ## Activation Information * Data Loss Prevention Incident Response is available through the **ServiceNow Store**. * To activate, customers should request installation from the ServiceNow Store and review the ServiceNow Store version history for cumulative release notes. * The **Security Support Common plugin** activates automatically when any Security Operations plugins (such as Security Incident Response, Vulnerability Response, Threat Intelligence, or Configuration Compliance) are enabled. ## Additional Considerations * **Additional Requirements:** No updates or changes were noted for additional requirements in any release. * **Browser Requirements:** No updates or changes were introduced. * **Accessibility and Localization:** No new information or changes were reported. * **Highlight Information:** Zurich release improved incident response through SLA triggers and Proofpoint integration security enhancements (Client ID and Client Secret generation). ## Practical Implications for ServiceNow Customers Customers upgrading from Zurich to Brazil can expect to leverage improved Data Loss Prevention Incident Response capabilities introduced in Zurich, such as SLA management and Proofpoint integration, which enable more efficient and secure handling of data breach incidents. Since no new features or changes were introduced in the Australia and Brazil releases, customers focusing on these aspects should concentrate on the Zurich enhancements. Activation requires installation from the ServiceNow Store, with no additional prerequisites or browser/accessibility considerations to be aware of. Consolidated page of all release notes for Data Loss Prevention Incident Response from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Data Loss Prevention Incident Response release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Data Loss Prevention Incident Response to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-datalosspreventionincidentresponse-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Data Loss Prevention Incident Response. {#dfrn3-datalosspreventionincidentresponse-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Create a Data Loss Prevention Incident Response SLA trigger](https://www.servicenow.com/docs/access?context=sla-records&family=zurich&ft:locale=en-US) : Enable prompt and efficient responses to incidents by creating SLA triggers. [Create a Data Loss Prevention Incident Response SLA definition](https://www.servicenow.com/docs/access?context=dlp-sla-definitions&family=zurich&ft:locale=en-US) : Outline the conditions and duration for responding to data breaches by creating Data Loss Prevention Incident Response SLA definitions. [Install and configure the Proofpoint integration for Data Loss Prevention](https://www.servicenow.com/docs/access?context=install-configure-proofpoint-integration-dlp&family=zurich&ft:locale=en-US) : Install and configure the Proofpoint integration to use the  Proofpoint DLP incident data to investigate DLP incidents. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Data Loss Prevention Incident Response features. {#dfrn3-datalosspreventionincidentresponse-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Data Loss Prevention Incident Response features or functionality were removed. {#dfrn3-datalosspreventionincidentresponse-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Data Loss Prevention Incident Response features or functionality were deprecated. {#dfrn3-datalosspreventionincidentresponse-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Data Loss Prevention Incident Response. {#dfrn3-datalosspreventionincidentresponse-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Data Loss Prevention Incident Response by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). [Security Operations common functionality](https://www.servicenow.com/docs/access?context=sec-ops-common-functionality&family=zurich&ft:locale=en-US) : The Security Support Common plugin is activated when any of the plugins for the main Security Operations applications (Security Incident Response, Vulnerability Response, Threat Intelligence, or Configuration Compliance) are activated. Important: Data Loss Prevention Incident Response is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Data Loss Prevention Incident Response, such as specific requirements or compliance levels. {#dfrn3-datalosspreventionincidentresponse-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Data Loss Prevention Incident Response we have noted them here. {#dfrn3-datalosspreventionincidentresponse-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Improved response to Data Loss Prevention (DLP) incidents through the initiation of SLA triggers. * Introduced SLA Definition functionality that outlines the conditions and duration for responding to data breaches. * Configured DLP Proofpoint to generate Client ID and Client Secret to enable secure access to proofpoint. See [Data Loss Prevention Incident Response](https://www.servicenow.com/docs/access?context=dlp-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]