--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Dispute Content Pack for US Regulations release notes for upgrades from Zurich to Brazil # Combined Dispute Content Pack for US Regulations release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Dispute Content Pack for US Regulations Release Notes for Upgrades from Zurich to Brazil This consolidated release notes document assists ServiceNow customers in preparing for upgrades of the Dispute Content Pack for US Regulations from the Zurich release family to the Brazil release family. It provides a comprehensive summary of feature updates, changes, removals, deprecations, activation instructions, and other relevant information across these releases. Show full answer Show less ## Key Features and Changes * **New Features:** There were no new features introduced between Zurich and Brazil releases for the Dispute Content Pack for US Regulations. * **Changes:** The Australia release introduced enhanced SLA definitions for Regulation E (Reg E) and Regulation Z (Reg Z) to improve regulatory compliance in dispute workflows: * SLA tracking now anchors to the dispute report date instead of the case creation date. * For Reg Z, SLAs require dispute resolution within two complete billing cycles or 90 calendar days from the dispute report date. * **Removals and Deprecations:** No features or functionalities were removed or deprecated from Zurich to Brazil. ## Activation and Additional Requirements * **Activation:** The Dispute Content Pack for US Regulations is available for installation via the ServiceNow Store. Customers can request installation through the store and access cumulative release notes there. * **Additional Requirements, Browser, Accessibility, and Localization:** No updates or changes were noted for these aspects across Zurich, Australia, and Brazil releases. ## Why This Matters By upgrading to the Brazil release family, customers can leverage improved SLA definitions for Reg E and Reg Z disputes, helping ensure timely resolution and better compliance with US regulatory requirements. No other changes, removals, or deprecations impact the Dispute Content Pack from Zurich to Brazil, simplifying upgrade planning. ## What to Expect After Upgrade After upgrading, customers should expect enhanced SLA tracking that aligns dispute resolution timelines more precisely with regulatory expectations, reducing risk exposure. The upgrade process involves no removal of features or additional configuration changes beyond activation through the ServiceNow Store. Consolidated page of all release notes for Dispute Content Pack for US Regulations from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Dispute Content Pack for US Regulations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Dispute Content Pack for US Regulations to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-disputecontentpackforusregulations-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Dispute Content Pack for US Regulations. {#dfrn3-disputecontentpackforusregulations-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Dispute Content Pack for US Regulations features. {#dfrn3-disputecontentpackforusregulations-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Enhanced SLA Definitions for Reg E and Reg Z](https://www.servicenow.com/docs/access?context=using-the-dispute-content-pack-for-us-regulation&family=australia&ft:locale=en-US) : Improve regulatory adherence in your dispute workflow with the following enhancements to Reg E and Reg Z SLA definitions, ensuring timely dispute resolution and reducing regulatory risk exposure: * SLA tracking now anchors to the dispute report date instead of the case creation date. * SLA timelines for Reg Z are updated to require the financial institution to resolve the dispute within two complete billing cycles or 90 calendar days from the dispute report date. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Dispute Content Pack for US Regulations features or functionality were removed. {#dfrn3-disputecontentpackforusregulations-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Dispute Content Pack for US Regulations features or functionality were deprecated. {#dfrn3-disputecontentpackforusregulations-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Dispute Content Pack for US Regulations. {#dfrn3-disputecontentpackforusregulations-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Dispute Content Pack for US Regulations by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Dispute Content Pack for US Regulations is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Dispute Content Pack for US Regulations, such as specific requirements or compliance levels. {#dfrn3-disputecontentpackforusregulations-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Improve compliance with US Regulation E (Reg E) and Regulation Z (Reg Z) through the Service Level Agreement (SLA) definitions enhancements. See [Dispute Content Pack for US Regulations](https://www.servicenow.com/docs/access?context=dispute-content-pack-for-us-regulation-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]