--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Document Intelligence release notes for upgrades from Zurich to Brazil # Combined Document Intelligence release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Document Intelligence release notes for upgrades from Zurich to Brazil This consolidated release notes document provides ServiceNow customers with essential information to prepare for upgrading their Document Intelligence product from the Zurich release family to the Brazil release family. It covers new features, changes, deprecations, activation details, and accessibility updates across these releases to ensure a smooth transition and optimal use of Document Intelligence capabilities. Show full answer Show less ## Key Features * **New AI model provider options (Zurich):** Google Gemini and AWS Claude have been introduced as additional generative AI model providers alongside Now LLM Service and Azure OpenAI. This enhances the AI capabilities available for generative AI skills and AI agents within Document Intelligence. * **Coral theme (Zurich):** The Coral theme is now the default for new portals, web, and mobile experiences when using Next Experience or Core UI. It offers a fresh, brand-neutral design with an optional dark theme for improved readability and user comfort. ## Changes and Deprecations * **Document Intelligence application removal from navigator (Zurich):** The application has been removed from the application navigator and document extraction features are being prepared for future deprecation. These features remain supported but will no longer be activated on new instances. * **Shift to Now Assist in Document Intelligence:** Customers are encouraged to use the Now Assist feature within Document Intelligence for document information extraction going forward. * **Document Intelligence Admin plugin deprecation:** The sndocinteladmin plugin is planned for deprecation in the Brazil release. * **Deprecation preparation (Australia):** Similar preparation for deprecation was initiated starting with the Zurich release on Australia instances. ## Activation and Requirements * **Activation:** Document Intelligence must be installed via the ServiceNow Store, and it depends on several plugins including Document Intelligence plugin, Predictive Intelligence plugin, and the Document Intelligence UI component. * **Additional requirements, browser, and localization:** No new updates or changes were noted from Zurich through Brazil releases. ## Accessibility * The Coral theme's dark mode option helps reduce eye strain and improve readability on web and mobile devices, enhancing accessibility for users. ## Practical Implications for ServiceNow Customers * When upgrading to Brazil, be aware that document extraction functionality is being phased out in favor of Now Assist within Document Intelligence. * The updated AI model options broaden your capabilities for intelligent document processing and automation. * The new Coral theme improves user experience visually and with accessibility options like dark mode. * Ensure you install and activate Document Intelligence through the ServiceNow Store and check plugin dependencies for a successful upgrade. Consolidated page of all release notes for Document Intelligence from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Document Intelligence release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Document Intelligence to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-documentintelligence-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Document Intelligence. {#dfrn3-documentintelligence-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [New third-party AI model provider options available for all AI applications](https://www.servicenow.com/docs/access?context=exploring-large-language-models&family=zurich&ft:locale=en-US) : Google Gemini and AWS Claude are available for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Document Intelligence features. {#dfrn3-documentintelligence-summary__entry__18} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Document Intelligence features or functionality were removed. {#dfrn3-documentintelligence-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Document Intelligence features or functionality were deprecated. {#dfrn3-documentintelligence-summary__entry__34} | Release | Release notes | |-|-| | Zurich | The Document Intelligence application has been removed from the application navigator. * Starting with Zurich release, the document extraction feature in Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see [\[Placeholder link text to key docintel-nowassist-landing\]](https://www.servicenow.com/docs/access?context=docintel-nowassist-landing&family=zurich&ft:locale=en-US). * The Document Intelligence Admin (sn_docintel_admin) plugin is planned for deprecation in the B release. | | Australia | Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article \[[KB0867184](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184)\] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see [Now Assist in Document Intelligence (Legacy)](https://www.servicenow.com/docs/access?context=docintel-nowassist-landing&family=australia&ft:locale=en-US). | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Document Intelligence. {#dfrn3-documentintelligence-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Document Intelligence by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). The Document Intelligence application (sn_docintel) depends on the Document Intelligence plugin (com.glide.platform_ml_di), the Predictive Intelligence plugin (com.glide.platform_ml), and the Document Intelligence UIB component (com.sn_docintel_iframe). For more details, see [Install Document Intelligence](https://www.servicenow.com/docs/access?context=install-document-intelligence&family=zurich&ft:locale=en-US). Important: Document Intelligence is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Document Intelligence we have noted them here. {#dfrn3-documentintelligence-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Document Intelligence we have noted them here. {#dfrn3-documentintelligence-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Document Intelligence, such as specific requirements or compliance levels. {#dfrn3-documentintelligence-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Document Intelligence we have noted them here. {#dfrn3-documentintelligence-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Document Intelligence we have noted them here. {#dfrn3-documentintelligence-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Use Google Gemini and Anthropic Claude on AWS as AI model providers for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI. See [Document Intelligence](https://www.servicenow.com/docs/access?context=document-intelligence-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]