--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Healthcare and Life Sciences Service Management Core release notes for upgrades from Zurich to Brazil # Combined Healthcare and Life Sciences Service Management Core release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Healthcare and Life Sciences Service Management Core release notes for upgrades from Zurich to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive overview of updates specific to the Healthcare and Life Sciences Service Management Core application from the Zurich release through to Brazil. It is designed to assist customers in preparing for and performing upgrades by summarizing new features, changes, deprecations, removals, and activation details across these releases. Show full answer Show less ## Important Upgrade Information * **Pre- and Post-Upgrade Tasks:** Customers are advised to review and complete necessary upgrade tasks before moving to Brazil. * **Australia Release Highlights:** Introduces enhanced protections for read-only fields within the ServiceNow AI Platform® through a new "readonlyoption" field supporting granular control such as "strictreadonly" and "clientscriptmodifiable." This strengthens instance security while maintaining backward compatibility. * **Feature Administrator Role Enhancements:** Users with the feature administrator role can now complete certain tasks previously restricted to broader administrator roles. * **Activation:** The Healthcare and Life Sciences Service Management Core application is available for installation through the ServiceNow Store. Customers should request installation via the store and consult the ServiceNow Store version history for cumulative release information. ## New Features, Changes, Removals, and Deprecations Across the Zurich, Australia, and Brazil releases, there were no new features, changes, removals, or deprecations specific to the Healthcare and Life Sciences Service Management Core beyond the noted Australia release security enhancements. ## Additional Considerations * **Browser and Localization Requirements:** No updates or changes were noted for browser compatibility or localization support. * **Accessibility:** There were no new accessibility compliance updates or requirements introduced. * **Security Enhancements:** The Australia release included security improvements specific to Healthcare and Life Sciences Service Management Core, enhancing overall platform security posture. ## What to Expect When upgrading from Zurich to Brazil, customers can expect a stable upgrade path with backward-compatible security enhancements introduced in Australia. The primary focus is on improved security controls for read-only data and expanded administrator role capabilities, with no disruptive feature removals or deprecations. Activation and installation processes are streamlined via the ServiceNow Store. Consolidated page of all release notes for Healthcare and Life Sciences Service Management Core from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Healthcare and Life Sciences Service Management Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Healthcare and Life Sciences Service Management Core to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&family=australia&ft:locale=en-US). If you have the feature administrator role you can now complete tasks that were initially reserved for users with the broader administrator role. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Healthcare and Life Sciences Service Management Core. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Healthcare and Life Sciences Service Management Core features. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Healthcare and Life Sciences Service Management Core features or functionality were removed. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Healthcare and Life Sciences Service Management Core features or functionality were deprecated. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Healthcare and Life Sciences Service Management Core. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install Healthcare and Life Sciences Service Management Core by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Healthcare and Life Sciences Service Management Core is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Healthcare and Life Sciences Service Management Core, such as specific requirements or compliance levels. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Healthcare and Life Sciences Service Management Core has received security enhancements in the Australia release. See [Healthcare and Life Sciences Service Management](https://www.servicenow.com/docs/access?context=hcls-service-mgmt-overview&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]