--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Health Log Analytics release notes for upgrades from Zurich to Brazil # Combined Health Log Analytics release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Health Log Analytics Release Notes for Upgrades from Zurich to Brazil This consolidated release notes document guides ServiceNow customers through the upgrade of Health Log Analytics (HLA) from the Zurich release family to Brazil. It covers new features, changes, activation instructions, and important considerations for a smooth upgrade experience. The document is designed to help you understand the enhancements and operational impacts introduced between these releases, ensuring you can fully leverage the capabilities of HLA in Brazil. Show full answer Show less ## New Features * **Export Source Types by Log Source:** Starting in Zurich version 38.0.16, export all source types related to selected log sources into an update set for easy import to target environments. * **Contextualized Alerting:** Map logs to specific service instances and components to generate alerts accurately in context, improving incident relevance. * **Integrations Launchpad:** Access a centralized ITOM AIOps configuration center to configure integrations including Google Cloud Pub/Sub, Microsoft Azure Event Hubs, and Edge Delta (TCP/REST), simplifying log ingestion setup. * **ServiceNow Instance Log Monitoring:** Monitor Java and JavaScript node logs from your ServiceNow instance via the ServiceNow Log Export data input, enhancing operational visibility. * **Cribl Integration:** Streamline ingestion of filtered and routed log data from Cribl, with special handling to separate transport headers and inner log messages for accurate processing. * **Enhanced Overview Screen:** View additional metrics such as ITOM Gateway presence in the processing pipeline, log streaming rate per minute, and the source time of the last processed log. * **Brazil Release Enhancements:** * **Sustained Alert Feedback:** Suppress alerts triggered by short-lived anomalies and notify only on continuous issues, configurable per metric. * **Smart Parser Gen AI Improvements:** Increased confidence in parsing and alert generation with expanded automated testing and full flow visibility. * **MID-less Integration Setup:** Use AI-enabled MCP Clients to create MID-less integrations via natural language prompts, bypassing the need to navigate to the Integrations Launchpad. ## Changes * **Coral Theme Default:** Zurich introduced the Coral theme as the default for new portal, web, and mobile experiences, providing a refreshed, brand-neutral UI with an optional dark mode. * **ServiceNow Otto Branding:** Brazil release reflects the new AI experience brand name, ServiceNow Otto®, affecting product naming without changing entitlements. * **Log Storage Migration:** HLA now stores short-term troubleshooting logs in LogDB instead of Elasticsearch, resulting in better compression and faster ingestion. Existing logs in Elasticsearch remain accessible but without surrounding log data. No action is needed by customers. ## Removed and Deprecated Features There were no removals or deprecations of Health Log Analytics features between Zurich and Brazil releases. ## Activation and Additional Requirements * Health Log Analytics is available through the ServiceNow Store and must be requested for installation. * No new additional requirements or browser compatibility changes were introduced between Zurich and Brazil. ## Accessibility, Localization, and Highlights * **Accessibility:** The Coral theme includes a dark mode option to reduce eye strain and improve readability across web and mobile. * **Localization:** Supported languages include US English (default), UK English, French, German, Italian, Japanese, and Spanish. * **Key Highlights:** * Streamlined log ingestion with Cribl integration and expanded visibility into log processing pipelines. * Predictive alerts based on anomaly detection to proactively identify issues. * Contextual log data accelerates root cause analysis and reduces mean time to resolution. * Scalable processing of high-volume log data leveraging AI and machine learning capabilities. Consolidated page of all release notes for Health Log Analytics from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Health Log Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Health Log Analytics to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-healthloganalytics-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Health Log Analytics. {#dfrn3-healthloganalytics-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Export source types to an update set by log source](https://www.servicenow.com/docs/access?context=hla-export-sourcetypes-by-source&family=zurich&ft:locale=en-US) : Starting in version 38.0.16, export all source types related to one or more selected log sources to an update set together. You can then import the update set to the target environment. [Map log data to service instances and components for alerts in context](https://www.servicenow.com/docs/access?context=il-connector-hla-map-business-context&family=zurich&ft:locale=en-US) : Starting in version 38.0.16, map your logs to service instances and components so that Health Log Analytics can generate alerts in the correct context. Contextualizing your log data is especially important when the integration processes logs from multiple service instances and components. [Display Integrations Launchpad from the ITOM AIOps configuration center](https://www.servicenow.com/docs/access?context=itom-aiops-conf-center&family=zurich&ft:locale=en-US) : Starting in version 38.0.16, open the Integrations Launchpad from ITOM AIOps configuration center. The ITOM AIOps configuration center is a centralized workspace that enables you to configure and manage AIOps features from a single place. [Set up a GCP PubSub integration from the Integrations Launchpad](https://www.servicenow.com/docs/access?context=il-connector-hla-gcp-pubsub&family=zurich&ft:locale=en-US) : Starting in version 38.0.16, set up an integration from the Integrations Launchpad for receiving log messages that were published to a Google Cloud Platform (GCP) Pub/Sub topic and streaming them to your ServiceNow instance. [Set up a Microsoft Azure Event Hubs integration from the Integrations Launchpad](https://www.servicenow.com/docs/access?context=il-connector-hla-event-hubs&family=zurich&ft:locale=en-US) : Starting in version 38.0.16, set up an integration from the Integrations Launchpad for streaming events from Microsoft Azure Event Hubs to your ServiceNow instance. [Set up an Edge Delta TCP or REST integration from the Integrations Launchpad](https://www.servicenow.com/docs/access?context=il-connector-hla-edgedelta-tcp&family=zurich&ft:locale=en-US) : Starting in version 38.0.16, set up an integration from the Integrations Launchpad to enable Health Log Analytics to process Edge Delta log messages streaming into your ServiceNow instance over the TCP transport protocol or via REST. [Monitor ServiceNow instance logs with the ServiceNow Log Export data input](https://www.servicenow.com/docs/access?context=hla-data-input-log-export&family=zurich&ft:locale=en-US) : Starting in version 38.0.16, set up a data input for monitoring ServiceNow instance node logs from both Java code and JavaScript in Health Log Analytics. [Facilitate Cribl log data ingestion by Health Log Analytics using the Cribl integration](https://www.servicenow.com/docs/access?context=il-connector-hla-cribl&family=zurich&ft:locale=en-US) : Starting in version 37.0.15, use the Cribl log data integration to streamline Health Log Analytics data ingestion with Cribl. If your organization uses Cribl for filtering and routing large volumes of log data from various sources, the log format received by HLA is distinct from other types. The Cribl integration enables HLA to detect and separate transport headers from inner log messages in this format, forwarding only the inner message to the source type structure for processing. You can configure the Cribl integration conveniently through the Integrations Launchpad. [Leverage additional information available on the integration's Overview screen](https://www.servicenow.com/docs/access?context=il-connector-overview-tab&family=zurich&ft:locale=en-US) : Starting in version 37.0.15, take advantage of extra information presented on the Overview screen. The screen now displays the ITOM Gateway in the log processing pipeline and the log streaming rate per minute, aligning it with the metrics for the MID Server and the HLA Engine. The Overview screen also shows the source time of the last processed log. | | Australia | No updates for this release. | | Brazil | [Sustained Alert feedback](https://www.servicenow.com/docs/access?context=hla-sustained-alert-apply&family=brazil&ft:locale=en-US) : Suppress alerts on short-lived anomaly spikes and receive notifications only when an issue persists continuously. Apply Sustained Alert feedback per metric from the Alert Card or Express List (single or bulk), setting a fixed duration threshold to define what counts as sustained. [Smart Parser Gen AI enhancements](https://www.servicenow.com/docs/access?context=hla-source-type-structure-adjustment&family=brazil&ft:locale=en-US) : Increase confidence in Smart Parser Gen AI alerts by viewing the full parsing and alert generation flow, now backed by expanded automated testing. [MID-less integration setup through an MCP Client](https://www.servicenow.com/docs/access?context=hla-mid-less-integrations-concept&family=brazil&ft:locale=en-US) : Admins with access to the ITOM MCP Server Console can use an AI-enabled MCP Client to set up MID-less integrations. You can use any MCP Client, such as AWS Claude, to create MID-less integrations through natural-language prompts, without navigating to the Integrations Launchpad. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Health Log Analytics features. {#dfrn3-healthloganalytics-summary__entry__18} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | ServiceNow Otto® : ServiceNow Otto® is the new AI experience brand. This change is reflected in the name of ServiceNow products, including Health Log Analytics. Your product entitlements remain unchanged. Check your entitlements to determine whether you have access to specific features. Health Log Analytics migration to LogDB for log storage : Health Log Analytics stores short-term troubleshooting logs in LogDB instead of Elasticsearch for significantly better compression and faster ingestion. No action is required from your organization. Alerts generated before the transition still appear, but their surrounding logs aren't available because existing log data remains in Elasticsearch. New logs generated after the switch populate normally. If you notice anything unexpected, contact ServiceNow support. | [ ] ## Removed Between your current release family and Brazil, some Health Log Analytics features or functionality were removed. {#dfrn3-healthloganalytics-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Health Log Analytics features or functionality were deprecated. {#dfrn3-healthloganalytics-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Health Log Analytics. {#dfrn3-healthloganalytics-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Health Log Analytics by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: [Health Log Analytics](https://www.servicenow.com/docs/access?context=health-log-analytics-rn&family=zurich&ft:locale=en-US) is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | Activation information : Install Health Log Analytics by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). Note: Health Log Analytics is available in the ServiceNow Store. For details, see the following activation information. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Health Log Analytics we have noted them here. {#dfrn3-healthloganalytics-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Health Log Analytics we have noted them here. {#dfrn3-healthloganalytics-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Health Log Analytics, such as specific requirements or compliance levels. {#dfrn3-healthloganalytics-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Health Log Analytics we have noted them here. {#dfrn3-healthloganalytics-summary__entry__74} | Release | Release notes | |-|-| | Zurich | Localization information : The current available languages for Health Log Analytics are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. | | Australia | No updates for this release. | | Brazil | Localization information : The current available languages for Health Log Analytics are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. | [ ] ## Highlight information If there are specific highlight considerations for Health Log Analytics we have noted them here. {#dfrn3-healthloganalytics-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Use the Cribl integration to streamline Health Log Analytics data ingestion with Cribl. * Leverage additional information presented on the integration's Overview screen, such as the ITOM Gateway in the processing pipeline and the log streaming rate per minute. * Map log data to service instances and components for alerts in context. * Monitor ServiceNow instance logs with the ServiceNow Log Export data input. See [Health Log Analytics](https://www.servicenow.com/docs/access?context=hla-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | * Stay ahead of issues with predictive alerts based on anomaly detection. * Detect anomalous behavior automatically with log analytics alert rules. * Reduce mean time to resolution by accelerating root cause analysis with contextual log data. * Simplify log ingestion by processing high-volume log data at scale. * Uncover patterns in log data using built-in AI and ML. See [Health Log Analytics](https://www.servicenow.com/docs/access?context=hla-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]