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sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil

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    - brazil

ft:locale :

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ft:publication_title :

    - brazil Combined Product Files

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---

# Combined HL7 v2.x Integration release notes for upgrades from Zurich to Brazil

# Combined HL7 v2.x Integration release notes for upgrades from Zurich to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined HL7 v2.x Integration Release Notes for Upgrades from Zurich to Brazil

This consolidated guide provides essential release notes for ServiceNow customers upgrading the HL7 v2.x Integration product from the Zurich through Brazil release families.
It highlights new features, changes, deprecations, activation instructions, and key considerations relevant during the upgrade process.
The document ensures you understand what enhancements and product behaviors to expect, helping you prepare and smoothly transition to the Brazil release.
Show full answer Show less  

## Key Features Introduced

* **HL7 v2.x Inbound REST API (Australia release):** Enables receiving inbound HL7 v2.x ADT messages from Electronic Health Record (EHR) systems over HTTP. It accepts raw pipe-delimited ER7 message bodies and returns standard HL7 v2.x acknowledgment (ACK) responses automatically, implementing the HAPI HL7-over-HTTP convention.
* **HL7 Message Log:** Every received message is logged with its raw payload, ACK response, and metadata (message type, trigger event, sending application/facility, message control ID), along with processing status. The metadata is queryable and can be used as trigger conditions in Flow Designer, facilitating workflow automation.
* **Parser Configurations:** ServiceNow parses inbound messages using configurable parser profiles to extract specified segments and fields. Extracted data is stored as structured JSON in the message log, enabling no-code customization and seamless integration into hospital workflows.
* **Demo Parser Configurations:** Ready-to-use demo parsers for common ADT message types (A01 Admit, A02 Transfer, A03 Discharge, A08 Update) cover key segments (EVN, PID, PV1). These can be edited or cloned for hospital-specific customization, reducing implementation effort.

## Upgrade and Activation Notes

* No additional updates, removals, or deprecations were introduced from Zurich through Brazil releases beyond those in Australia, which delivered the new inbound REST API and related features.
* HL7 v2.x Integration is distributed as a separate application via the ServiceNow Store. To activate it, request and install the application on your instance.
* There are no new browser, accessibility, localization, or highlight considerations introduced between Zurich and Brazil releases for this integration.

## Practical Impact for ServiceNow Customers

Upgrading to Brazil provides you with a robust, standards-compliant way to receive and process HL7 v2.x messages directly in ServiceNow without requiring custom scripting on your integration engine. The structured JSON parsing and message logging capabilities enable you to build hospital workflows using Flow Designer with ease, improving automation and data accuracy. Demo parser configurations accelerate your implementation by providing editable templates for common ADT scenarios.  
Consolidated page of all release notes for HL7 v2.x Integration from Zurich to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family HL7 v2.x Integration release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading HL7 v2.x Integration to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-hl7v2xintegration-summary__entry__2}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for HL7 v2.x Integration.  
{#dfrn3-hl7v2xintegration-summary__entry__10}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | [HL7 v2.x Inbound REST API](https://www.servicenow.com/docs/access?context=hl7-inbound-api&family=australia&ft:locale=en-US) :   The HL7 v2.x Inbound REST API receives inbound HL7 v2.x ADT messages from EHR systems over HTTP and returns standard HL7 v2.x acknowledgment responses. It implements the HAPI HL7-over-HTTP convention, accepting raw pipe-delimited ER7 message bodies and processing them against configured parser profiles. [HL7 message log](https://www.servicenow.com/docs/access?context=hl7-message-log-about&family=australia&ft:locale=en-US) :   Every inbound HL7 v2.x message is stored with its raw payload, ACK response, message metadata (type, trigger event, sending application and facility, message control ID), and processing status. Metadata fields are queryable and available as Flow Designer trigger conditions. [Parser configurations](https://www.servicenow.com/docs/access?context=hl7-parser-configs-about&family=australia&ft:locale=en-US) :   When a message is received, ServiceNow parses it with the matching parser configuration and writes the extracted values to the message log record's structured JSON (`parsed_data`). Parser configurations define which segments and fields to extract and the output path for each value. Demo parser configurations :   Demo parser configurations for ADT A01, A02, A03, and A08 are available when you load demo data, covering the EVN, PID, and PV1 segments. They are editable, and you can clone them for hospital-specific customization. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing HL7 v2.x Integration features.  
{#dfrn3-hl7v2xintegration-summary__entry__18}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some HL7 v2.x Integration features or functionality were removed.  
{#dfrn3-hl7v2xintegration-summary__entry__26}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some HL7 v2.x Integration features or functionality were deprecated.  
{#dfrn3-hl7v2xintegration-summary__entry__34}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate HL7 v2.x Integration.  
{#dfrn3-hl7v2xintegration-summary__entry__42}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | HL7 v2.x Integration is distributed as a separate application through the ServiceNow Store. Request the application from the ServiceNow Store and install it to activate it on your instance. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for HL7 v2.x Integration we have noted them here.  
{#dfrn3-hl7v2xintegration-summary__entry__50}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for HL7 v2.x Integration we have noted them here.  
{#dfrn3-hl7v2xintegration-summary__entry__58}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for HL7 v2.x Integration, such as specific requirements or compliance levels.  
{#dfrn3-hl7v2xintegration-summary__entry__66}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for HL7 v2.x Integration we have noted them here.  
{#dfrn3-hl7v2xintegration-summary__entry__74}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for HL7 v2.x Integration we have noted them here.  
{#dfrn3-hl7v2xintegration-summary__entry__82}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | * Works alongside the HL7 v2.x Inbound REST API to receive HL7 v2.x messages from EHR systems over HTTP and return standards-compliant acknowledgment responses. * Receive raw HL7 v2.x messages directly in ServiceNow and automatically return standards-compliant ACK responses --- with no custom scripting on the integration engine side. * Parse raw HL7 v2.x messages into structured JSON on the message log using a configurable, no-code parser, enabling hospital workflow automation without HL7 v2.x expertise. * Demo parser configurations for ADT A01 (Admit), A02 (Transfer), A03 (Discharge), and A08 (Update) provide ready-to-edit starting points for the most common hospital ADT workflows. |
| Brazil | No updates for this release. |
[ ]


