--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Industrial Guided Tasks release notes for upgrades from Zurich to Brazil # Combined Industrial Guided Tasks release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Industrial Guided Tasks Release Notes for Upgrades from Zurich to Brazil This document consolidates the release notes for Industrial Guided Tasks (IGT) from the Zurich release through to the Brazil release. It is designed to help ServiceNow customers understand the updates, new features, and important upgrade information relevant to Industrial Guided Tasks as they prepare for their upgrade to Brazil. Show full answer Show less Notably, there were no updates for IGT in the Zurich or Brazil releases, while the Australia release introduced key new features and enhancements. ## Key Features Introduced in Australia Release * **Reports on Question Results:** Enables analysis of inspection results question-by-question via the new `snicwigtresults` database view. Users with the `snicw.reportuser` role can filter and group data by location, equipment, standard, shift, or specific assessment questions, facilitating detailed reporting and quality control. * **Question Bank:** Allows creation and publishing of reusable assessment questions across standards to maintain consistency without recreation. Managed by users with the `snicwigt.manager` role, standard authors can add published questions as independent copies into any IGT standard. * **Guided Task Authoring:** Provides a structured authoring interface with built-in rules to enforce workflow consistency, including sections, steps, assessments, and conditional paths. Authors can preview the end-user experience before publishing. * **Assessment-Driven Scoring and Evaluation:** Supports multiple assessment types (numeric inputs, selections, measurements, conditional evaluations) with automatic scoring to determine task outcomes (Successful, Unsuccessful, Not Scored). Captured data supports reporting and continuous improvement. * **Automation and Smart Actions:** Enables configuration of automation features that trigger follow-up work or actions based on assessment results, using complex logic for dynamic execution flows. This reduces manual effort and enhances consistent responses, requiring an additional plugin for full functionality. * **Easy Accessibility and Execution:** Offers a clean, step-by-step interface supporting images, instructions, validations, attachments, barcode/QR scanning, and offline access via the ICW mobile app, minimizing workflow interruptions in low-connectivity environments. * **IGT Lifecycle Governance:** Implements lifecycle states with review and approval workflows for quality and safety assurance, archives historical versions for audit and root cause analysis, improving governance and traceability. * **Templates for Creating Standards:** Facilitates accelerated task creation by duplicating existing tasks or using templates, promoting consistency and reducing authoring time through reusable structural components. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations to Industrial Guided Tasks features between Zurich and Brazil releases. ## Activation and Additional Information * **Activation:** Industrial Guided Tasks is automatically installed with the Industrial Connected Workforce (ICW) Mobile Experience as part of the ICW Foundational SKU in the Australia release. It is available via the ServiceNow Store. * **Additional Requirements, Browser, Accessibility, and Localization:** No new or changed requirements, browser specifics, accessibility considerations, or localization notes were introduced in these releases. ## Practical Benefits for ServiceNow Customers With these enhancements, customers can design consistent, structured digital workflows with enhanced authoring tools and assessment-driven decision-making. The automation capabilities reduce manual interventions, while offline support and barcode scanning improve frontline execution efficiency. Lifecycle governance features ensure better oversight, audit readiness, and quality control of guided tasks. The availability of reusable question banks and templates streamlines task creation and maintenance across operational standards. Consolidated page of all release notes for Industrial Guided Tasks from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Industrial Guided Tasks release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Industrial Guided Tasks to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-industrialguidedtasks-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Industrial Guided Tasks. {#dfrn3-industrialguidedtasks-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Reports on question results](https://www.servicenow.com/docs/access?context=create-report-igt-question-results&family=australia&ft:locale=en-US) : Analyze inspection results question by question. Create reports on the new Industrial Guided Task Result \[sn_icw_igt_results\] database view, which combines the question responses of each task with its functional location, equipment, standard, and shift. Users with the sn_icw.report_user role can filter or group results by these fields, or filter on a single assessment question. [Question bank](https://www.servicenow.com/docs/access?context=igt-question-bank&family=australia&ft:locale=en-US) : Keep assessment questions consistent across standards without recreating them. Users with the new Industrial Guided Task Manager \[sn_icw_igt.manager\] role can create question banks and publish questions in them from the Assessment Workspace. Standard authors can then add published questions to sections in any IGT standard from the Task authoring tab. Each added question is an independent copy. [Authoring Guided Tasks](https://www.servicenow.com/docs/access?context=task-authoring-configuration-settings&family=australia&ft:locale=en-US) : Design structured workflows with sections, steps, assessments, and conditional paths by using an authoring interface that enforces consistency and quality.Built‑in rules help to maintain consistency by following correct steps sequence, naming, and safety requirements. Authors can preview the guided tasks' end‑user experience before publishing. [Assessment-driven scoring, evaluation, and execution](https://www.servicenow.com/docs/access?context=scoring-industrial-guided-tasks&family=australia&ft:locale=en-US) : Capture and evaluate task data by using multiple assessment types, including numeric inputs, selections, measurements, and conditional evaluations. Supports multiple assessment types including numeric inputs, selections, measurements, and conditional evaluations.Automatic scoring determines the following task outcomes based on configured thresholds: Successful, Unsuccessful, or Not Scored. Assessment data is captured for reporting, quality control, and continuous improvement. [Automation and Smart Actions](https://www.servicenow.com/docs/access?context=industrial-guided-tasks-reference&family=australia&ft:locale=en-US) : Reduce manual intervention by configuring automation features that trigger follow‑up work, standard tasks, or actions based on assessment results.Complex logic can route execution flows, creating dynamic experiences that adapt to operator input. This reduces manual intervention and maintains consistent responses to equipment or process conditions. You need an additional plugin to use this functionality.Template capabilities for duplication of task structures. [Easy accessibility and execution](https://www.servicenow.com/docs/access?context=execute-igt-icw-mobile&family=australia&ft:locale=en-US) : Execute guided tasks through a clean step‑by‑step interface that supports images, instructions, validations, and attachments for accurate task completion.Integrated barcode or QR scanning helps identify parts, equipment, or materials during task execution.Offline access to guided tasks in the ICW mobile application. Offline mode minimizes interruption in your work, even in low‑connectivity industrial environments. [IGT Lifecycle Governance](https://www.servicenow.com/docs/access?context=industrial-guided-task-life-cycle&family=australia&ft:locale=en-US) : Govern your guided tasks through separated life-cycle states that provide clearer oversight and a better audit trail.Review and approval workflows helps in maintaining quality, safety, and operational standards of guided tasks before release. Historical versions are archived for audits, root cause analysis (RCA) investigations, and long‑term reporting. [Create standards using templates](https://www.servicenow.com/docs/access?context=creating-standards-from-templates&family=australia&ft:locale=en-US) : Accelerate guided task creation by duplicating existing tasks or using them as reusable templates.Structural components such as steps, assessments, and conditional logic can be reused across multiple workflows, which maintains consistency while reducing authoring time. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Industrial Guided Tasks features. {#dfrn3-industrialguidedtasks-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Industrial Guided Tasks features or functionality were removed. {#dfrn3-industrialguidedtasks-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Industrial Guided Tasks features or functionality were deprecated. {#dfrn3-industrialguidedtasks-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Industrial Guided Tasks. {#dfrn3-industrialguidedtasks-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Industrial Guided Tasks is automatically installed when you install Industrial Connected Workforce Mobile Experience as part of the ICW Foundational SKU. You can request ICW Mobile from the ServiceNow Store. Important: Industrial Guided Tasks is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Industrial Guided Tasks we have noted them here. {#dfrn3-industrialguidedtasks-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Industrial Guided Tasks we have noted them here. {#dfrn3-industrialguidedtasks-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Industrial Guided Tasks, such as specific requirements or compliance levels. {#dfrn3-industrialguidedtasks-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Industrial Guided Tasks we have noted them here. {#dfrn3-industrialguidedtasks-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Industrial Guided Tasks we have noted them here. {#dfrn3-industrialguidedtasks-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Design structured digital workflows faster with an enhanced guided task authoring experience. * Evaluate task outcomes accurately using a smart assessment engine with scoring rules, conditional logic, and validation. * Improve frontline execution with usability features such as barcode or QR scanning, step‑by‑step guidance, and offline support. * Track guided tasks through their full life cycle using intuitive workflow states that support clearer governance and audit readiness. * Extend task governance across the ICW suite through integrations with Industrial Standards, ICW Mobile, and ICW Core. See [Industrial Guided Tasks](https://www.servicenow.com/docs/access?context=exploring-industrial-guided-tasks&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]