--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Integration Hub release notes for upgrades from Zurich to Brazil # Combined Integration Hub release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 10 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Integration Hub Release Notes for Upgrades from Zurich to Brazil This consolidated release note guide supports ServiceNow customers upgrading Integration Hub from the Zurich release family through Australia to Brazil. It highlights new features, changes, pre- and post-upgrade considerations, and important platform enhancements that impact Integration Hub functionality across these releases. Show full answer Show less ## Important Upgrade Information * No specific updates or changes were introduced in the Brazil release for Integration Hub. * Pre- and post-upgrade tasks are recommended to ensure smooth transition, though no Brazil-specific tasks are noted. * For releases without updates (Zurich, Australia, Brazil), the note "No updates for this release" is provided to clarify. ## New Features and Enhancements **Zurich to Australia enhancements:** * **Stream Connect Improvements:** * View detailed alerts with severity and affected entities in the Stream Connect dashboard. * Configure MID Server clusters for load balancing and failover in message replication. * Set compression formats (GZIP, LZ4) for Stream Connect producers to optimize message delivery. * Test connection aliases directly within Workflow Studio for easier action configuration. * Enable detailed logging and debugging with new properties to troubleshoot connection and message issues. * **REST-based Data Stream Actions:** Automatically generate parsing and output components via the Test REST step to streamline setup. * **PowerShell Step Support:** Use PowerShell version 6.0 or higher by configuring MID Server properties. * **SOAP Step Security:** Enable WS-Security policies on SOAP steps running on MID Servers for enhanced integration security. * **Spoke-Specific AI Agents:** Deploy AI agents tailored to different spokes to automate agentic workflows. * **External Event and Trigger Management:** Save, publish, update external trigger definitions with domain separation capability. * **Direct Kafka Integration (Australia release):** * Stream Producer enables real-time streaming of ServiceNow table changes to Kafka topics using CDC technology. * Supports Avro serialization format with auto-generated schemas to standardize message payloads. * OAUTHBEARER authentication for secure SASL-based Kafka message replication aligns with platform OAuth standards. * Create and manage topic aliases to simplify Kafka topic management and portability across instances. * Monitor Remote Process Sync integrations with a dedicated dashboard showing processing metrics and system health. * Send messages to Hermes via MID Server scripts and track Direct Kafka data usage with metrics retained for 13 months. * Use a new read-only role to grant view-only access to Stream Connect configurations and statistics. * Configure alert thresholds for undelivered or unprocessed messages to proactively identify messaging issues. * Support SASL authentication with multiple mechanisms (PLAIN, SCRAM-SHA-256, SCRAM-SHA-512) for Kafka connections. * **Remote Process Sync (RPS) Enhancements:** * Use error subflow templates to customize error handling and notification methods. * Specify attachment size limits and allowed extensions in attachment-related sync actions. * Configure retry policies for failed Remote Process Sync requests to improve reliability. ## Changes * **Zurich Release Changes:** * Coral theme is now default for portals with Next Experience or Core UI, offering a modern, brand-neutral look and a dark theme option. * Stream Connect menu reorganized: certain menu items moved to Hermes Messaging Service menus and alert submenus simplified. * Spoke Generator licensing updated: creating spokes via OpenAPI or Postman collections requires Integration Hub Professional licenses starting with Zurich. * No changes were introduced in Australia or Brazil releases. ## Removed and Deprecated Features No Integration Hub features or functionality were removed or deprecated between Zurich and Brazil. ## Activation and Licensing * Integration Hub is included with Workflow Data Fabric subscription packages in Zurich and Australia releases. * No Brazil-specific activation changes were noted. ## Additional Notes * No new browser, accessibility, or localization requirements were introduced in these releases. * Highlighted enhancements focus on streamlining REST-based data streams, load balancing with MID Server clusters, testing connection aliases, Kafka integration improvements, and enhanced monitoring tools. ## What ServiceNow Customers Can Expect Upgrading Integration Hub from Zurich through Australia to Brazil provides significant improvements in data streaming efficiency, security, and manageability. Customers gain advanced Kafka integration options supporting real-time data synchronization and secure authentication methods along with enhanced operational visibility through dashboards and alerting features. The platform now supports Consolidated page of all release notes for Integration Hub from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Integration Hub release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Integration Hub to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-integrationhub-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Integration Hub. {#dfrn3-integrationhub-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [View alerts in the Stream Connect dashboard](https://www.servicenow.com/docs/access?context=stream-connect-dashboard&family=zurich&ft:locale=en-US) : Get detailed information about alerts, including their severity level, state, type, and the affected entity in the Stream Connect dashboard. [Generate the parsing phase for REST-based Data Stream actions](https://www.servicenow.com/docs/access?context=data-stream-actions&family=zurich&ft:locale=en-US) : Automatically configure the splitter step, script parser step, and outputs for REST-based Data Stream actions. The Test REST step functionality in REST-based Data Stream actions executes a request to the configured REST endpoint, analyzes the response payload, and automatically sets up the parsing and output components. [Stream Connect enhancements](https://www.servicenow.com/docs/access?context=stream-connect-apache-kafka&family=zurich&ft:locale=en-US) : * Use a MID Server cluster, instead of a single MID Server for [message replication](https://www.servicenow.com/docs/access?context=stream-connect-message-replication&family=zurich&ft:locale=en-US). With a MID Server cluster, if one of the MID Servers fails, the other MID Servers can share the load of the failed MID Server. * In the [Kafka subscription record](https://www.servicenow.com/docs/access?context=kafka-subscriptions-statistics&family=zurich&ft:locale=en-US), view the estimated time required for a consumer to process the current queue. The subscription record also links to the consumer record, so that you can see which consumer is processing the queue. * Specify a compression format for Stream Connect producers with the com.glide.kafka_producer.compression_type system property. Stream Connect supports the GZIP and LZ4 compression formats. [Test connection aliases directly from configuration templates](https://www.servicenow.com/docs/access?context=test-alias-configuration-template&family=zurich&ft:locale=en-US) : For aliases using a configuration template, you can configure a Test Action field. This field enables you to test a connection from within the Action Properties section of actions in Workflow Studio. [Support for PowerShell version 6.0 or later in the PowerShell step](https://www.servicenow.com/docs/access?context=powershell-step-action-designer&family=zurich&ft:locale=en-US) : Enable the PowerShell step to use a newer version of PowerShell by adding the MID Server property mid.property.ihub.prefer_powershell6Plus and setting it to true. [Use WS-Security in a SOAP step on a MID Server](https://www.servicenow.com/docs/access?context=soap-step-action-designer&family=zurich&ft:locale=en-US) : Enable a WS-Security policy in a SOAP step running on a MID Server. [Delay parallel loading in custom (load by script) data sources](https://www.servicenow.com/docs/access?context=custom-type-data-source&family=zurich&ft:locale=en-US) : Configure a delay for parallel loading in custom data sources. When the data source is called, the parallel loading is scheduled to run after the configured amount of time. Spoke-specific AI agents : AI agents that implement different agentic workflows are available for various spokes. Use these spoke-specific AI agents to execute agentic workflows. [Save draft, publish, update external trigger definition, and support domain separation](https://www.servicenow.com/docs/access?context=create-saved-external-trigger&family=zurich&ft:locale=en-US) : The external trigger definition is updated to match the trigger builder so that the external trigger definition supports the saving of draft, publishing, updating external trigger definition, and supporting domain separation. [Create and manage external event sources](https://www.servicenow.com/docs/access?context=manage-external-event-sources&family=zurich&ft:locale=en-US) : Define and manage custom trigger definitions after creating external event sources. | | Australia | [Stream Producer](https://www.servicenow.com/docs/access?context=stream-producer&family=australia&ft:locale=en-US) : Automatically stream changes from ServiceNow tables to Kafka topics with Stream Producer. Stream Producer uses change data capture (CDC) technology to capture inserts, updates, and deletes on selected tables. The captured changes are formatted as messages and sent to a Kafka topic, enabling real-time data synchronization with external applications. [Stream Producer schemas](https://www.servicenow.com/docs/access?context=schema-management&family=australia&ft:locale=en-US) : Stream Producer supports the Avro serialization format for message payloads. When using an Avro format, Stream Producer uses the selected table's auto-generated schema to convert CDC payloads to Avro before sending them to Kafka. [OAUTHBEARER authentication for Stream Connect message replication](https://www.servicenow.com/docs/access?context=hla-data-input-kafka-credentials&family=australia&ft:locale=en-US) : Authenticate using OAUTHBEARER as part of the SASL credential framework for Stream Connect message replication. OAUTHBEARER authentication lets Stream Connect administrators meet customer requirements, improve security, and align with existing OAuth capabilities on the platform, enabling seamless integration with Kafka environments that require advanced authentication. [Stream Connect Dashboard updates](https://www.servicenow.com/docs/access?context=stream-connect-dashboard&family=australia&ft:locale=en-US) : * The Topics menu displays topic aliases, Hermes topics, and Direct Kafka topics. * The Data usage tab shows data for the Hermes cluster or the Direct Kafka cluster. Use the Kafka Cluster list to select which cluster data to display. * The Consumers and Producers menus reference topic aliases instead of Hermes topics. [Use Direct Kafka to integrate your on-premise ServiceNow instance with your local Kafka environment](https://www.servicenow.com/docs/access?context=direct-kafka&family=australia&ft:locale=en-US) : Configure a custom Kafka connection to enable your on-premise instance to connect directly to your local Kafka environment. [Create topic aliases for Stream Connect topics](https://www.servicenow.com/docs/access?context=manage-topic-alias&family=australia&ft:locale=en-US) : Use topic aliases to simplify topic management in Stream Connect. A topic alias is a unique topic name that can be connected to any underlying Hermes or Direct Kafka topic. A topic alias can be moved to different instances and, wherever they're moved, connected to an underlying topic. [View the Remote Process Sync Dashboard](https://www.servicenow.com/docs/access?context=remote-process-sync-dashboard&family=australia&ft:locale=en-US) : View detailed statistics and monitor the health of your Remote Process Sync (RPS) integrations. The Remote Process Sync Dashboard provides real-time visibility into key metrics, including records processed, queue sizes, processing times, and system status. Use this dashboard to identify issues, track performance trends, and promote smooth operation of your RPS integrations. [Produce messages to Hermes via a MID Server](https://www.servicenow.com/docs/access?context=MID-hermes-API&family=australia&ft:locale=en-US) : Send message payloads to Hermes with MID script includes. [View usage metrics for Direct Kafka](https://www.servicenow.com/docs/access?context=direct-kafka-usage-metrics&family=australia&ft:locale=en-US) : Track data usage between your instance and Direct Kafka systems. The Direct Kafka Usage metrics table provides administrators with visibility into data transfer volumes for bytes produced and consumed. View metrics aggregated by hour, day, or month at the cluster and topic level. Usage records are automatically retained for 13 months. [Use the read-only role for Stream Connect](https://www.servicenow.com/docs/access?context=stream-connect-apache-kafka-roles&family=australia&ft:locale=en-US) : Use the new read-only role for Stream Connect to grant users view-only access to Stream Connect resources. Users with this role can view Stream Connect configurations and runtime statistics across all related modules, but can't create, modify, or delete any Stream Connect settings. [View logs for Stream Connect producers](https://www.servicenow.com/docs/access?context=producer-statistics&family=australia&ft:locale=en-US) : Get detailed log information for producers in the Stream Connect logs. Use the glide.ih.kafka.producer.message_bytes_to_log property to specify how much of the message to display in the logs. [Configure alert thresholds for undelivered messages in Stream Connect](https://www.servicenow.com/docs/access?context=sc-alert-properties&family=australia&ft:locale=en-US) : Set alert thresholds for undelivered messages based on how long a topic has gone without receiving new messages. Use this configuration to trigger INFO, WARNING, or CRITICAL alerts when message delivery stops for a specified period. [Configure alert thresholds for unprocessed messages in Stream Connect](https://www.servicenow.com/docs/access?context=sc-alert-properties&family=australia&ft:locale=en-US) : Set alert thresholds for messages that remain unprocessed in a topic. You can trigger alerts based on how long messages sit in a topic without being consumed, helping to identify lagging or failing consumers. [Get metadata information for Stream Connect consumers](https://www.servicenow.com/docs/access?context=configure-script-consumer&family=australia&ft:locale=en-US) : View the partition, offset, datacenter ID, and timestamp epoch for the script consumer and Kafka Message trigger. [View message timestamps in the Stream Connect script consumer](https://www.servicenow.com/docs/access?context=configure-script-consumer&family=australia&ft:locale=en-US) : Get the message timestamp in the script consumer as a UTC time-zone string. You can use the UTC time-zone string to convert the timestamp to a GlideDateTime object. [Use an error subflow template to create your own error subflows in Remote Process Sync](https://www.servicenow.com/docs/access?context=getting-started-with-remote-process-sync&family=australia&ft:locale=en-US) : Copy and modify the RPS Error Subflow Template to create error subflows. The template enables you to select notification methods for when the Inbound and Outbound States are errored. Specify attachment details in Remote Process Sync actions : Specify the max attachment size and allowed attachment extensions in the [Identify New Attachments action](https://www.servicenow.com/docs/access?context=identify-new-attachments-action&family=australia&ft:locale=en-US) and the [Get Attachment Metadata for Local Record action](https://www.servicenow.com/docs/access?context=get-attachment-metadata-local-record-action&family=australia&ft:locale=en-US). Use a new retry policy for Remote Process Sync actions : Retry failed requests at specified intervals with the RPS Push Attachment Policy. This policy works with the [Identify New Attachments action](https://www.servicenow.com/docs/access?context=identify-new-attachments-action&family=australia&ft:locale=en-US) and the [Get Attachment Metadata for Local Record action](https://www.servicenow.com/docs/access?context=get-attachment-metadata-local-record-action&family=australia&ft:locale=en-US). [SASL authentication support for Apache Kafka connections](https://www.servicenow.com/docs/access?context=hla-data-input-kafka-credentials&family=australia&ft:locale=en-US) : Configure SASL authentication for your Apache Kafka connections with support for SASL_SSL and SASL_PLAINTEXT security protocols. Kafka credentials now support multiple SASL mechanisms: PLAIN- SCRAM-SHA-256, SCRAM-SHA-512. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Integration Hub features. {#dfrn3-integrationhub-summary__entry__18} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. Stream Connect menu changes : * The Rescan Topics and Topic Inspector menu items are no longer listed under Stream Connect. You can view them on the [Hermes Messaging Service](https://www.servicenow.com/docs/access?context=hermes-messaging-service&family=zurich&ft:locale=en-US) menu. * The Stream Connect Alerts sub menu has been removed. Its menu items, Alerts and Alerting Properties, are now listed directly under Stream Connect. [New debugging property for Stream Connect](https://www.servicenow.com/docs/access?context=kafka-subscriptions-statistics&family=zurich&ft:locale=en-US) : Enable more detailed logging in the Stream Connect logs with the glide.ih.kafka.stream_connect.debug property. This property replaces the glide.ih.kafka.debug.consume property. [Spoke Generator license changes](https://www.servicenow.com/docs/access?context=spoke-builder&family=zurich&ft:locale=en-US) : Starting with Zurich, the Spokes list page and Spoke details pages are a part of the ServiceNow Integration Hub Starter Pack. To create a spoke using OpenAPI or Postman collection specification or Now Assist, you need a ServiceNow Integration Hub Professional license in your prod and sub-prod environments. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Integration Hub features or functionality were removed. {#dfrn3-integrationhub-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Integration Hub features or functionality were deprecated. {#dfrn3-integrationhub-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Integration Hub. {#dfrn3-integrationhub-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Integration Hub is included in Workflow Data Fabric and is available with activation of an Workflow Data Fabric subscription package. For details, see . | | Australia | Activation information : Integration Hub is included in Workflow Data Fabric and is available with activation of an Workflow Data Fabric subscription package. For details, see . | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Integration Hub we have noted them here. {#dfrn3-integrationhub-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Integration Hub we have noted them here. {#dfrn3-integrationhub-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Integration Hub, such as specific requirements or compliance levels. {#dfrn3-integrationhub-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Integration Hub we have noted them here. {#dfrn3-integrationhub-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Integration Hub we have noted them here. {#dfrn3-integrationhub-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Streamline the setup process for REST-based Data Stream actions by automatically generating the parsing and output components. * Use load-balancing MID Server clusters in Stream Connect message replication. * Enable testing of connection aliases directly from configuration templates. See [Integration Hub](https://www.servicenow.com/docs/access?context=integrationhub&family=zurich&ft:locale=en-US) for more information. | | Australia | * Integrate your on-premise ServiceNow instance with your local Kafka environment with Direct Kafka. * Simplify topic management in Stream Connect with topic aliases. A topic alias is a unique topic name that can be connected to any underlying Hermes or Direct Kafka topic. * View detailed statistics and monitor the health of your Integration Hub Remote Process Sync (RPS) integrations with the Remote Process Sync Dashboard. See [Integration Hub](https://www.servicenow.com/docs/access?context=integrationhub&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]