--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined ITOM Cloud Accelerate release notes for upgrades from Zurich to Brazil # Combined ITOM Cloud Accelerate release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ITOM Cloud Accelerate Release Notes for Upgrades from Zurich to Brazil This consolidated document provides ServiceNow customers upgrading ITOM Cloud Accelerate from the Zurich release family through to Brazil with a comprehensive view of the new features, important upgrade tasks, and changes across releases. It streamlines preparation by combining cross-family release notes and highlighting relevant enhancements, deprecations, and activation details. Show full answer Show less ## Key Features * **Cloud Account Management Enhancements (Zurich):** * Custom catalog ID configuration for CAM account requests via a system property, enabling tailored request handling. * Access to comprehensive Cloud Asset Explorer dashboards including Compliance, Overview, and Cloud Assets dashboards to visualize AWS, Azure, GCP, and OCI data centrally. * Improved visibility into cloud asset ownership to support governance and audit readiness. * Home page visualizes account growth trends and provides direct links to Cloud Discovery Workspace and Cloud Cost Management with filtering by provider and business unit. * **Cloud Provisioning and Governance Workflow Updates (Zurich):** * Legacy workflows deprecated starting Zurich; future workflows are implemented as base system Flows and subflows for resource operation and Blueprint requests. * **Brazil Release Highlights:** * Enhanced capabilities to create, govern, and administer cloud subscriptions, catalogs, and policies through workflow-driven Cloud Account Management and Cloud Provisioning and Governance. * Comprehensive end-to-end workflow support for cloud operations and policy governance leveraging the Cloud Services Catalog. * Cloud Migration Assessment tools for planning and tracking enterprise IT resource migrations. * Cloud Configuration Governance to detect and remediate configuration drifts and best-practice violations. * Cloud Action Library provides ready-to-use actions and subflows to drive hyperautomation in cloud environments. ## Important Upgrade and Activation Information * **Upgrade Preparation:** Customers should review and complete pre- and post-upgrade tasks before moving to Brazil to ensure smooth transition. * **Application Availability:** ITOM Cloud Accelerate features are delivered as separate applications on the ServiceNow Store. Customers must procure entitlements via their ServiceNow sales representative and activate the applications accordingly. ## Additional Notes * No updates were made regarding changes, removals, deprecations, additional requirements, browser requirements, accessibility, or localization across the releases from Zurich to Brazil, except those explicitly noted above. * Customers benefit from centralized cloud asset management, enhanced compliance tracking, and automated governance workflows that improve cloud operations efficiency and audit readiness. Consolidated page of all release notes for ITOM Cloud Accelerate from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITOM Cloud Accelerate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITOM Cloud Accelerate to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-itomcloudaccelerate-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ITOM Cloud Accelerate. {#dfrn3-itomcloudaccelerate-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Configure a custom catalog ID in Cloud Account Management account request](https://www.servicenow.com/docs/access?context=configuring-catalog-ids-in-cam-account-request&family=zurich&ft:locale=en-US) : Users with the cw_admin role can set which catalog to use for Cloud Account Management (CAM) requests by updating the sn_itom_cam.cam_catalog_id system property. This property is set by default to the base system CAM catalog. [Viewing Cloud Account Management dashboards](https://www.servicenow.com/docs/access?context=about-cam-dashboard&family=zurich&ft:locale=en-US) : Access the Compliance dashboard, Overview page, and Cloud assets dashboard through the Cloud Asset Explorer section in the new Monitor and Track tab. * Compliance dashboard: View data across AWS, Azure, Google Cloud Platform (GCP), and OCI accounts in one centralized location. * Overview page: * View total discovered assets, grouped by cloud provider and categorized into Compute, Databases, Virtual Machines, and Storage categories on the Overview page. * Monitor total accounts by provider, with change tracking since the last update. * Cloud assets dashboard: * Governance and operations teams can monitor, track, and act on compliance and asset details through the Cloud assets dashboard. * Identify missing ownership information for accounts to support accountability and audit readiness. * Asset viewers can drill down to view detailed information for each configuration item (CI). [Viewing the home page](https://www.servicenow.com/docs/access?context=view-home-page&family=zurich&ft:locale=en-US) in Cloud Account Management : * Visualize growth trends across cloud providers with a time-based graph showing account activity. * Leverage direct access to Cloud Discovery Workspace and Cloud Cost Management from the dashboard. * Use filters like cloud provider and business unit to refine the dashboard view for tailored insights. [Cloud Provisioning and Governance](https://www.servicenow.com/docs/access?context=cloud-management-v2-landing-page&family=zurich&ft:locale=en-US) : The legacy workflows are no longer supported starting with the Zurich release. You can continue using existing custom workflows and deprecated base system workflows but use the new base system Flows for all future needs. In the Zurich release, the Cloud resource operation request and Blueprint request workflows have been migrated to subflows. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ITOM Cloud Accelerate features. {#dfrn3-itomcloudaccelerate-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ITOM Cloud Accelerate features or functionality were removed. {#dfrn3-itomcloudaccelerate-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ITOM Cloud Accelerate features or functionality were deprecated. {#dfrn3-itomcloudaccelerate-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ITOM Cloud Accelerate. {#dfrn3-itomcloudaccelerate-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : The ITOM Cloud Accelerate features are available as an application at [Cloud Accelerate](https://store.servicenow.com/sn_appstore_store.do#!/store/search?listingtype=allintegrations%3Bancillary_app%3Bcertified_apps%3Bcontent%3Bindustry_solution%3Boem%3Butility%3Btemplate%3Bgenerative_ai%3Bsnow_solution&q=cloud%20governance), on the ServiceNow Store. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. For details, see [Request the Cloud Provisioning and Governance application](https://www.servicenow.com/docs/access?context=request-plugin-cloud-mgt&family=zurich&ft:locale=en-US). Important: ITOM Cloud Accelerate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | Activation information : ITOM Cloud Accelerate features are available as separate apps on the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ITOM Cloud Accelerate, such as specific requirements or compliance levels. {#dfrn3-itomcloudaccelerate-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Ability to monitor, track, and analyze cloud assets across providers in Cloud Account Management. * Compliance visibility and account insights in Cloud Account Management. * Improved asset-level filtering and visualization in Cloud Account Management. * Ability to view cloud assets and access detailed information about associated configuration items (CIs). * Migrated legacy workflows to subflows in Cloud Provisioning and Governance. See [Cloud Governance](https://www.servicenow.com/docs/access?context=cloud-governance&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | * Create, govern, and administer cloud subscription accounts, catalogs, and policies through workflows with Cloud Account Management and Cloud Provisioning and Governance. * Achieve end-to-end, workflow-driven cloud operations with policy governance using the Cloud Services Catalog. * Plan, organize, and track the migration of enterprise IT resources and workloads to cloud platforms with Cloud Migration Assessment. * Scan for violations of best-practice norms and remediate configuration drift with Cloud Configuration Governance. * Drive hyperautomation for the cloud using the ready-to-use actions and subflows in the Cloud Action Library. See [ITOM Cloud Accelerate](https://www.servicenow.com/docs/access?context=itom-cloud-accelerate-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]