--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Key Management release notes for upgrades from Zurich to Brazil # Combined Key Management release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Key Management release notes for upgrades from Zurich to Brazil This consolidated release notes document outlines the key changes, new features, updates, and important upgrade information for ServiceNow Key Management as customers move from the Zurich release family to the Brazil release family. It serves as a comprehensive guide to prepare for and understand the enhancements and deprecations across these releases, focusing on Australia and Zurich where applicable. Show full answer Show less ## Important Upgrade Information * **3DES Deprecation:** In Australia release, GlideEncrypter API moved away from the deprecated three-key Triple Data Encryption Standard (3DES) to AES256-GCM encryption due to NIST recommendations. New Australia instances disallow GlideEncrypter, but upgraded instances retain it with AES256-GCM support. * **GlideEncrypter Management:** GlideEncrypter can be enabled or disabled via the `glide.security.glideencrypter.allow` system property on upgraded instances (not available on new Zurich instances). Disabling results in an unsupported call error. ## New Features * **Field Encryption and Key Management Auditing:** Changes to key tables such as Encrypted Field Configurations and Cryptographic Modules are now logged in the `sysaudit` table by default, enhancing traceability. * **SHA512 Support:** Australia release added SHA512 support for message digests via GlideDigest, enabling stronger cryptographic hash functions. * **Offline Key Exchange:** Administrators can share cryptographic module keys between on-premise instances offline, facilitating cloning and migration. * **JWT Signing and Verification:** JSON Web Token operations are now integrated into the KMFCryptoOperation class for streamlined cryptographic workflows. * **Crypto Management Console:** New console introduced to centrally manage and track certificate lifecycles, improving certificate oversight. * **Clone and Restore Support:** Added support for cloning and restoring on-premise instances and migration between commercial and on-premise deployments. * **Certificate Revocation List (CRL) Validation:** Support for CRL as an alternative to OCSP for certificate revocation checks, with automatic fallback mechanisms. ## Changes * **Coral Theme:** Zurich release introduced Coral as the default theme for new portals and mobile/web experiences, featuring brand-neutral visuals and a dark theme option. * **GlideEncrypter API:** Updated to use AES256-GCM encryption. Legacy 3DES encryption is only available via ServiceNow support. * **Streamlined Cryptographic Module Workflow:** Australia release improved the creation workflow for cryptographic modules for faster and easier configuration. * **SecurityUtils API Enhancements:** Added methods to sanitize and escape inputs to help prevent cross-site scripting attacks. ## Removed and Deprecated Features No Key Management features or functionality were removed or deprecated from Zurich through Brazil releases. ## Activation and Licensing Platform Encryption subscription bundle in Australia includes Field Encryption Enterprise and Cloud Encryption. Activation requires enabling the `com.glide.now.platform.encryption` plugin to access enterprise licensing. ## Additional Notes * No specific browser, accessibility, or localization changes were noted for Key Management across these releases. * Highlighted improvements include SHA512 support, offline key sharing for on-premise instances, and JWT operation integration. Consolidated page of all release notes for Key Management from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Key Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Key Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-keymanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : * In pre-Zurich releases, the GlideEncrypter API used the three-key Triple Data Encryption Standard (3DES) encryption standard, which [NIST 800-131A Rev 2](https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-131Ar2.pdf) has recommended against using after 2023. The following changes are taking place in the Australia release in preparation for a full deprecation of GlideEncrypter/3DES in the future: * New Australia instances can't use GlideEncrypter. All base system scripts have been changed to use alternative encryption processes. * if you're upgrading your Australia instances, you can still GlideEncrypter, which has been updated to use AES256-GCM encryption via the Key Management Framework. * Learn more about 3DES deprecation in [KB1704481](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704481). | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Key Management. {#dfrn3-keymanagement-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Keep track of Field Encryption and Key Management changes](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US) : By default, the changes to the records on these tables are now logged to the Sys Audits \[sys_audit\] table: * Encrypted Field Configurations \[sys_platform_encryption_configuration\] * Module Access Policies \[sys_kmf_crypto_caller_policy\] * Cryptographic Modules \[sys_kmf_crypto_module\] For details on accessing the Sys Audits \[sys_audit\] table, see [Review](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US). | | Australia | [Added SHA512 support for message digests](https://www.servicenow.com/docs/access?context=c_GlideDigestScopedAPI&family=australia&ft:locale=en-US) : GlideDigest has been updated to allow creation and verification of message digests using the SHA512 cryptographic hash function. Offline key exchange to share module keys between instances : Admins can share module keys between instances offline to facilitate instance clones between on-premise instances using KMF. [Sign and verify JSON web tokens (JWT) through KMFCryptoOperation](https://www.servicenow.com/docs/access?context=KMFCryptoOperationBothAPI&family=australia&ft:locale=en-US) : The signing and verification processes for JWTs are now integrated as operation types in the existing KMFCryptoOperation class. Centralized Crypto Management console : Use the new Crypto Management Console to streamline and track the certificate management lifecycle. The new console scans your instance for certificates and displays their details in a central location, Clone and restore support for on-premise instances : Support for cloning and restoring on-premise instances. Support has also been added from migrating a commercial instance to on-premise instances, and vice-versa. Certificate Revocation List (CRL) validation support : ServiceNow now supports Certificate Revocation List (CRL) validation for certificate revocation checks as an alternative to Online Certificate Status Protocol (OCSP), with automatic fallback when OCSP is unavailable. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Key Management features. {#dfrn3-keymanagement-summary__entry__18} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Updates to GlideEncrypter functionality](https://www.servicenow.com/docs/access?context=glideencrypter-deprecation&family=zurich&ft:locale=en-US) : The GlideEncrypter API has been updated to use AES256-GCM encryption via the Key Management Framework. If needed, your instance can be changed to use legacy 3DES encryption, but this task can only be done by ServiceNow support. [Disable GlideEncrypter on your instance](https://www.servicenow.com/docs/access?context=check-3des&family=zurich&ft:locale=en-US) : GlideEncrypter can be enabled or turned off using the glide.security.glideencrypter.allow system property. This property is unavailable on new Zurich instances, but administrators with the security_admin role can edit this property in upgraded instances. When this system property is set to false, users see this error when attempting to run GlideEncrypter. Unsupported call to GlideEncrypter. Details: GlideEncrypter is deprecated and now returns null, please refer KB1320986 | | Australia | [Updated workflow for creating cryptographic modules](https://www.servicenow.com/docs/access?context=create-cryptographic-module&family=australia&ft:locale=en-US) : Use the streamlined workflow designed for faster, easier creation of cryptographic modules. [SecurityUtils Enhancements](https://www.servicenow.com/docs/access?context=GlideSecurityUtilsScopedAPI&family=australia&ft:locale=en-US) : The SecurityUtils API has been enhanced to help prevent cross-site scripting attacks, including methods to sanitize and escape input. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Key Management features or functionality were removed. {#dfrn3-keymanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Key Management features or functionality were deprecated. {#dfrn3-keymanagement-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Key Management. {#dfrn3-keymanagement-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : The Platform Encryption subscription bundle is a group commercial entitlement that includes Field Encryption Enterprise and Cloud Encryption. Field Encryption Enterprise is the unlimited license of Field Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=australia&ft:locale=en-US). | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Key Management, such as specific requirements or compliance levels. {#dfrn3-keymanagement-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Key Management we have noted them here. {#dfrn3-keymanagement-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * GlideDigest has been updated to allow creation and verification of message digests using the SHA512 cryptographic hash function * Admins can share module keys between instances offline to facilitate instance clones between on-premise instances using KMF. * The signing and verification processes for JWTs are now integrated as operation types in the existing KMFCryptoOperation class. See [Key Management Framework](https://www.servicenow.com/docs/access?context=encryption&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]