--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Legal Hold Notification release notes for upgrades from Zurich to Brazil # Combined Legal Hold Notification release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Hold Notification release notes for upgrades from Zurich to Brazil This consolidated release notes page summarizes updates to the Legal Hold Notification application for ServiceNow customers upgrading from the Zurich to Brazil release family. It consolidates changes across releases to help you prepare for the upgrade by highlighting new features, changes, removals, deprecations, activation, and other important information. Show full answer Show less ## Key Features The Zurich release introduced core Legal Hold Notification capabilities that remain relevant through Brazil, including: * **Legal hold matter management:** Streamlined creation, updating, tracking, and closing of legal hold matters to support organizational compliance. * **Submitting legal hold matters:** Initiate data preservation by submitting legal hold matters when holds are issued. * **Issuing legal hold notices:** Notify custodians promptly to preserve data and ensure accountability. * **Recording acknowledgments:** Track custodian acknowledgments to confirm data preservation responsibility. * **Assigning new custodians:** Add newly identified custodians to ongoing legal hold matters to maintain comprehensive coverage. * **Sending reminders:** Prompt custodians who have not yet acknowledged notices to increase compliance. * **Closing legal hold matters:** Finalize matters when holds are lifted, completing the preservation lifecycle. ## Changes The main change between Zurich and Brazil releases is the adoption of the **Coral theme** as the default user interface theme for portals and mobile experiences with Next Experience or Core UI enabled. Coral offers a modern, brand-neutral design with an optional dark theme to enhance usability and reduce eye strain. ## Activation and Requirements * **Activation:** Legal Hold Notification is available through the ServiceNow Store. Customers must request installation via the store to activate the application. * **Browser support:** The application supports the latest stable versions of popular web browsers, ensuring compatibility and security. ## Accessibility The Coral theme includes an optional dark mode designed to improve readability and reduce eye strain, supporting accessibility needs for web and mobile users. ## Other Notes * No feature removals or deprecations occurred between Zurich and Brazil releases for Legal Hold Notification. * There are no additional requirements, localization updates, or highlight changes noted between these releases. ## What This Means for You When upgrading Legal Hold Notification from Zurich to Brazil, you can expect continued robust legal hold management capabilities with an improved user interface via the Coral theme. The streamlined matter lifecycle and custodian engagement features help reduce legal risk and ensure compliance. Activation requires requesting the app from the ServiceNow Store, and the application remains compatible with current browsers and accessibility standards. Consolidated page of all release notes for Legal Hold Notification from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Hold Notification release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Hold Notification to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalholdnotification-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Legal Hold Notification. {#dfrn3-legalholdnotification-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Legal hold matter management](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=zurich&ft:locale=en-US) : Manage legal hold matters by submitting, updating, tracking, and closing them through a streamlined process that reduces effort and ensures organizational compliance. [Submitting legal hold matter](https://www.servicenow.com/docs/access?context=submit-lg-hold-notif-matter&family=zurich&ft:locale=en-US) : Submit a legal hold matter to initiate the data preservation process when a legal hold is issued. [Issuing legal hold notice](https://www.servicenow.com/docs/access?context=issue-lg-hold-notif-matter&family=zurich&ft:locale=en-US) : Issue a legal hold notice to custodians to initiate timely data preservation, ensure accountability, and reduce the risk of data loss. [Legal hold notice acknowledgement](https://www.servicenow.com/docs/access?context=acknow-lg-hold-notif&family=zurich&ft:locale=en-US) : Record custodian acknowledgments of legal hold notices to confirm their responsibility to preserve data and ensure accountability. [Assign new custodians](https://www.servicenow.com/docs/access?context=add-new-custodian-lg-hold-notif&family=zurich&ft:locale=en-US) : Assign newly identified custodians to existing legal hold matters to ensure comprehensive and up-to-date data preservation. [Acknowledge reminders](https://www.servicenow.com/docs/access?context=send-reminder-for-acknowledgment&family=zurich&ft:locale=en-US) : Send reminders to custodians who haven't acknowledged legal hold notices to ensure accountability in data preservation. [Closing legal hold matter](https://www.servicenow.com/docs/access?context=close-lg-hold-notif-matter&family=zurich&ft:locale=en-US) : Close a legal hold matter once the hold is lifted to complete the data preservation life cycle. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Legal Hold Notification features. {#dfrn3-legalholdnotification-summary__entry__18} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Legal Hold Notification features or functionality were removed. {#dfrn3-legalholdnotification-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Legal Hold Notification features or functionality were deprecated. {#dfrn3-legalholdnotification-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Hold Notification. {#dfrn3-legalholdnotification-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Legal Hold Notification by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Hold Notification is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__58} | Release | Release notes | |-|-| | Zurich | Browser requirements : The Legal Hold Notification application works with the latest stable versions of popular web browsers. To find the list of supported browsers, see [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Hold Notification, such as specific requirements or compliance levels. {#dfrn3-legalholdnotification-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Streamlined legal hold life cycle: Streamline the legal hold workflow by enabling you to create legal hold matters, assign custodians, issue notices, track acknowledgments, and ensure compliance throughout the process. * Enhance custodian engagement by sending them legal hold notifications and reminders to ensure timely acknowledgment and accountability throughout the legal hold process. * Reduce legal risk compliance with a controlled closure process. When the legal hold is officially closed, the Legal Hold Notification application stores detailed information about the preserved data. See [Legal Hold Notification](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]