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sourceDocument: brazil Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - brazil Combined Product Files

ft:clusterId :

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bundleId :

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---

# Combined Listening Posts release notes for upgrades from Zurich to Brazil

# Combined Listening Posts release notes for upgrades from Zurich to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined Listening Posts release notes for upgrades from Zurich to Brazil

This consolidated release notes page provides ServiceNow customers with a clear view of the updates, changes, and important upgrade information related to Listening Posts from the Zurich release through to Brazil.
It serves as a single reference to help you prepare for your upgrade by summarizing relevant details across multiple releases.
Show full answer Show less  

## Key Information for Upgrading Listening Posts to Brazil

* **Upgrade Preparation:** Review and complete any necessary pre- and post-upgrade tasks outlined to ensure a smooth transition to Brazil.
* **Feature Updates:** No new features, changes, removals, or updates were introduced for Listening Posts between Zurich and Brazil.
* **Deprecation Notice:** Listening Posts began being deprecated starting with the Zurich release. It is now hidden and no longer available for activation as of Brazil. Customers should be aware that this functionality is phased out and plan accordingly.
* **Other Considerations:** There are no updates related to activation procedures, additional requirements, browser compatibility, accessibility, localization, or highlight information for Listening Posts across these releases.

## What This Means for You

If you are currently using Listening Posts and upgrading from Zurich to Brazil, you will not encounter new Listening Posts features or changes. However, you should be aware that Listening Posts functionality is deprecated and no longer activatable starting with Zurich, which impacts its availability and support.

Ensure you review the deprecation guidance to understand alternatives or migration paths. Since there are no additional browser, localization, or accessibility updates, no further configuration changes are necessary on those fronts.  
Consolidated page of all release notes for Listening Posts from Zurich to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Listening Posts release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Listening Posts to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-listeningposts-summary__entry__2}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for Listening Posts.  
{#dfrn3-listeningposts-summary__entry__10}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing Listening Posts features.  
{#dfrn3-listeningposts-summary__entry__18}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some Listening Posts features or functionality were removed.  
{#dfrn3-listeningposts-summary__entry__26}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some Listening Posts features or functionality were deprecated.  
{#dfrn3-listeningposts-summary__entry__34}

| Release | Release notes |
|-|-|
| Zurich | Starting with the zurich release, Listening Posts is being deprecated. It will be hidden and no longer available for activation. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Listening Posts.  
{#dfrn3-listeningposts-summary__entry__42}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__50}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__58}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Listening Posts, such as specific requirements or compliance levels.  
{#dfrn3-listeningposts-summary__entry__66}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__74}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__82}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]


