--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Mentoring release notes for upgrades from Zurich to Brazil # Combined Mentoring release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Mentoring release notes for upgrades from Zurich to Brazil This document consolidates the Mentoring release notes for ServiceNow customers upgrading from the Zurich release family to the Brazil release family. It serves as a comprehensive guide to new features, changes, removals, deprecations, and activation instructions relevant to the Mentoring application across these releases. Show full answer Show less ## Key Features and Changes * **Multiple Mentoring Programs (Zurich release):** Mentor admins can configure and run multiple mentoring programs simultaneously. This feature allows admins to restrict program access based on employee criteria. * **Employee Interaction:** Employees can choose and enroll in available mentoring programs, edit their preferences, search for mentors, and send connection requests within the Mentoring app. * **Program Configuration Requirements:** To make a mentoring program visible in the app, admins must configure a short description, long description, and employee criteria. No new features, removals, or deprecations were introduced specifically in the Australia or Brazil releases for Mentoring. ## Activation Information Mentoring is available through the ServiceNow Store. To activate, customers should request installation from the Store and may refer to the ServiceNow Store version history release notes for cumulative information on released apps. ## Additional Notes * No updates or changes were made regarding additional requirements, browser requirements, accessibility, or localization across the Zurich, Australia, or Brazil releases. * There are no specific highlight considerations except enabling the multiple mentoring programs feature introduced in Zurich. ## Practical Implications for ServiceNow Customers When upgrading Mentoring from Zurich to Brazil: * Focus on configuring multiple mentoring programs as this is the key enhancement introduced. * Ensure proper program visibility by filling in required program details. * Leverage the ServiceNow Store for activation and installation. * Follow any pre- and post-upgrade tasks as outlined in your upgrade preparation materials (though no specific tasks are detailed here). Consolidated page of all release notes for Mentoring from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Mentoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Mentoring to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-mentoring-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Mentoring. {#dfrn3-mentoring-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Mentoring features. {#dfrn3-mentoring-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [Create a Mentoring program](https://www.servicenow.com/docs/access?context=create-mentoring-pgm&family=zurich&ft:locale=en-US) : The multiple mentoring program enables mentor admins to configure multiple programs that can run at the same time. It enables admins to restrict access based on employee criteria. The multiple mentoring program enables employees to choose and enroll in available mentoring programs, edit their preferences, search for mentors, and send connection requests. To make a program visible in the Mentoring app, admins need to configure programs with the following information: * Short description * Long description * Employee criteria | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Mentoring features or functionality were removed. {#dfrn3-mentoring-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Mentoring features or functionality were deprecated. {#dfrn3-mentoring-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Mentoring. {#dfrn3-mentoring-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Mentoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Mentoring, such as specific requirements or compliance levels. {#dfrn3-mentoring-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__82} | Release | Release notes | |-|-| | Zurich | Enable Mentoring to configure multiple mentoring programs. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]