--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Now Assist for Employee Center Pro release notes for upgrades from Zurich to Brazil # Combined Now Assist for Employee Center Pro release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Assist for Employee Center Pro Release Notes for Upgrades from Zurich to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive view of updates, new features, changes, and important upgrade information related to Now Assist for Employee Center Pro from the Zurich release through to Brazil. It serves as a single reference to help customers prepare for and understand the impact of upgrading to the Brazil release. Show full answer Show less ## Important Upgrade Information * Before upgrading to Brazil, customers should review and complete any pre- and post-upgrade tasks outlined. * Now Assist for Employee Center Pro primarily supports employee or requester conversation functionalities and may require additional Now Assist products for AI agent capabilities and related features. * Activation of Now Assist for Employee Center Pro in Australia requires enabling the `now-activation-platform-default` plugin. This feature is available through the ServiceNow Store. ## New Features * **Australia release:** Introduction of an AI Agent to accelerate request approvals by aggregating relevant details, validating requests against policies, and recommending approval decisions to managers. * Quick start tests for Employee Center were introduced to verify functionality after upgrades or new deployments, with guidance on copying and configuring these tests for customized Employee Center instances. * No new features were introduced in Zurich or Brazil releases. ## Changes, Removed Features, and Deprecations No changes, removals, or deprecations to Now Assist for Employee Center Pro features occurred between Zurich and Brazil releases, ensuring stability of existing functionalities during this upgrade path. ## Additional Considerations * No updates were made to additional requirements, browser requirements, accessibility, or localization information across Zurich, Australia, and Brazil releases. * Australia release highlights the use of AI-powered capabilities, enterprise search, and omnichannel delivery to enhance productivity, but no new highlights were added in Brazil. ## What This Means for You As a ServiceNow customer upgrading Now Assist for Employee Center Pro from Zurich to Brazil, you can expect a stable feature set with no removals or deprecations, but you should consider leveraging the AI-powered approval agent and quick start tests introduced in the Australia release. Activation requires specific plugin enablement, and the product is available via the ServiceNow Store. This consolidated information helps streamline your upgrade planning and execution. Consolidated page of all release notes for Now Assist for Employee Center Pro from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist for Employee Center Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist for Employee Center Pro to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforemployeecenterpro-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Upgrade information : Now Assist for Employee Center Pro only provides employee or requester conversations and might require other Now Assist products to deliver AI agents or other related features. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Now Assist for Employee Center Pro. {#dfrn3-nowassistforemployeecenterpro-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Approve your requests with AI Agent](https://www.servicenow.com/docs/access?context=manage-approvals-with-approvals-agent&family=australia&ft:locale=en-US) : Accelerate request approvals by automatically aggregating relevant details, validating requests against policies, and recommending approval decisions to managers. [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&family=australia&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Now Assist for Employee Center Pro features. {#dfrn3-nowassistforemployeecenterpro-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Now Assist for Employee Center Pro features or functionality were removed. {#dfrn3-nowassistforemployeecenterpro-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Now Assist for Employee Center Pro features or functionality were deprecated. {#dfrn3-nowassistforemployeecenterpro-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Assist for Employee Center Pro. {#dfrn3-nowassistforemployeecenterpro-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Now Assist for Employee Center Pro is a ServiceNow AI Platform feature that is available with activation of the now-activation-platform-default plugin. For details, see [\[Placeholder link text to key ecpro-plugins\]](https://www.servicenow.com/docs/access?context=ecpro-plugins&family=australia&ft:locale=en-US). Important: Now Assist for Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Assist for Employee Center Pro, such as specific requirements or compliance levels. {#dfrn3-nowassistforemployeecenterpro-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Use AI-powered capabilities, enterprise search, and omnichannel delivery to meet your productivity needs. See [\[Placeholder link text to key na-ec-pro-landing\]](https://www.servicenow.com/docs/access?context=na-ec-pro-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]