--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Operational Technology Vulnerability Response release notes for upgrades from Zurich to Brazil # Combined Operational Technology Vulnerability Response release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Technology Vulnerability Response Release Notes for Upgrades from Zurich to Brazil This consolidated guide covers the key updates, features, and changes for ServiceNow Operational Technology (OT) Vulnerability Response as customers upgrade from the Zurich release family to Brazil. It serves as a practical reference to prepare for and execute the upgrade, highlighting new capabilities, configuration changes, and important considerations specific to OT Vulnerability Response. Show full answer Show less ## Key Features * **Unified Security Exposure Management (USEM) Workspace Integration:** Starting with version 30.0.x (Zurich), configuration tasks for OT Vulnerability Response may redirect users to the USEM Workspace, where the Vulnerability Response plugin is consolidated. * **Risk Calculator Plugin Enhancement:** The OT Vulnerability Response Risk Calculator is now accessible without needing demo data during plugin installation, simplifying initial setup and usage. * **Hardware Vulnerability Assessment Enhancements:** * Support for assessing firmware discovery models even when normalization content is unavailable. * Introduction of confidence scores to improve assessment accuracy. * Use of National Vulnerability Database (NVD) version range data to create assessments without explicit Common Platform Enumeration (CPE) entries. * Partial assessments for discovery models missing firmware versions when other versions share the same publisher and model. * Automatic expiration of assessments when firmware versions update, ensuring current vulnerability data. * **OT Risk Management Dashboard:** Provides a detailed table of vulnerability risk scores across various levels of the OT equipment model, enhancing visibility into device security posture. ## Key Changes * **Industrial Workspace Lists Enhancements:** * Added "All" list in the OT Vulnerable Items to view all vulnerable items (VITs) in the OT environment; requires userrole assignment. * Added "All" list in the OT Remediation Tasks to view all remediation tasks linked to VITs; requires userrole assignment. * New OT Vulnerability Exception Approvals list to track approved or assigned vulnerability exceptions with change state visibility, accessible via the Industrial Workspace. ## Activation and Additional Information * **Activation:** Operational Technology Vulnerability Response must be requested and installed via the ServiceNow Store. Customers can find related apps and submission information on the store website. * **Browser and Accessibility:** No new browser requirements or accessibility changes were introduced between Zurich and Brazil, though the Coral theme is now the default for portals and mobile experiences, providing a modern, brand-neutral interface with dark mode options. * **Localization and Deprecations:** No localization changes, feature removals, or deprecations occurred in this upgrade cycle. ## Practical Implications for ServiceNow Customers Upgrading to Brazil enhances the OT Vulnerability Response experience by streamlining configuration through the USEM Workspace, improving vulnerability assessment accuracy especially for hardware and firmware, and providing better visibility and management of vulnerabilities and remediation tasks via the Industrial Workspace. Customers can expect a smoother setup without demo data dependencies and a more comprehensive risk overview on the OT Risk Management dashboard. Ensure users assigned to manage vulnerabilities have the appropriate `userrole` to access the new "All" lists and approval workflows. Review pre- and post-upgrade tasks as recommended to leverage these improvements effectively. Consolidated page of all release notes for Operational Technology Vulnerability Response from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Technology Vulnerability Response release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Technology Vulnerability Response to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Operational Technology Vulnerability Response. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Configuring Operational Technology Vulnerability Response from the SEM Workspace](https://www.servicenow.com/docs/access?context=configuring-oper-tech-vulnerability-response&family=zurich&ft:locale=en-US) : Starting from Operational Technology Vulnerability Response version 30.0.x, users may be redirected to the Unified Security Exposure Management (USEM) Workspace to perform some configuration tasks. The Vulnerability Response plugin is consolidated under USEM from version 30.0.x. [Demo data not required for Operational Technology Risk Calculator plugin](https://www.servicenow.com/docs/access?context=calculate-vulnerability-risk&family=zurich&ft:locale=en-US) : You can directly access and use the Operational Technology Vulnerability Response Risk Calculator without loading the demo data while installing the plugin. In previous releases, the risk calculation was included as part of the demo data. [Enhanced features for Hardware Vulnerability Assessment for OT devices](https://www.servicenow.com/docs/access?context=understanding-hwd-vuln-assessment&family=zurich&ft:locale=en-US) : The following enhancements are available in Hardware Vulnerability Assessment: * Assessments without Normalization: Ability to assess discovery models without content available for normalization. * Confidence Scores: New scoring mechanism for all types of assessments. * Version Range Support: The range information provided by the National Vulnerability Database (NVD) is used to create assessments without explicitly creating Common Platform Enumeration (CPEs) in the NVD. * Partial assessment for partially normalized discovery model: Creates partial assessments for discovery models without firmware version. The partial assessments are done if the other versions of the discovery model have the same publisher and model. * Expiring of assessments: If you update the firmware version of a CI, the corresponding normalized discovery model also updates. The assessment records based on the older firmware version expires while new assessments are generated for new firmware version. [Vulnerability risk scores on the OT Risk Management dashboard](https://www.servicenow.com/docs/access?context=otvr-risk-management-dashboard&family=zurich&ft:locale=en-US) : View a table of vulnerability risk scores for your OT devices at each level of the equipment model with the OT Risk Management dashboard. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Operational Technology Vulnerability Response features. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [OT Vulnerable items list in the Industrial Workspace](https://www.servicenow.com/docs/access?context=view-solutions-of-vit-in-industrial-workspace&family=zurich&ft:locale=en-US) : The All list was added in the OT Vulnerable Items list available in the Industrial Workspace list menu. You can use this section to view all the vulnerable items (VITs) that have been created for your OT environment. You must be assigned the user_role to view all VITs. [OT Remediation Tasks list in the Industrial Workspace](https://www.servicenow.com/docs/access?context=view-otvr-remediation-tasks-in-industrial-workspace&family=zurich&ft:locale=en-US) : The All list was added in the OT Remediation Tasks list available in the Industrial Workspace list menu. You can use this section to view all the remediation tasks that have been created for the respective VITs in your OT environment. You must be assigned the user_role to view the remediation tasks. [OT Vulnerability Exception Approvals list in the Industrial Workspace](https://www.servicenow.com/docs/access?context=view-vulnerability-exceptions-in-industrial-workspace&family=zurich&ft:locale=en-US) : Use this menu to view all vulnerability exceptions that have been approved by you or assigned to you. This menu enables you to view any change of state for approvals and details of requested approvals for a given exception triggered from the Industrial Workspace. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Operational Technology Vulnerability Response features or functionality were removed. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Operational Technology Vulnerability Response features or functionality were deprecated. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Operational Technology Vulnerability Response. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Operational Technology Vulnerability Response by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Operational Technology Vulnerability Response is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Technology Vulnerability Response we have noted them here. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Technology Vulnerability Response we have noted them here. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Technology Vulnerability Response, such as specific requirements or compliance levels. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. : | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Technology Vulnerability Response we have noted them here. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Technology Vulnerability Response we have noted them here. {#dfrn3-operationaltechnologyvulnerabilityresponse-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Configure Operational Technology Vulnerability Response from the Security Exposure Management Workspace (SEM Workspace). * Access the Operational Technology Vulnerability Response Risk Calculator plugin directly without loading the demo data. * View all vulnerable items that have been created from the OT Vulnerable Items list in the Industrial Workspace. * View all remediation tasks that have been created from the OT Remediation Tasks list in the Industrial Workspace. * View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals list in the Industrial Workspace. * Hardware Vulnerability Assessment is available for firmware discovery models without normalized data. See [Operational Technology Vulnerability Response](https://www.servicenow.com/docs/access?context=oper-tech-vulnerability-response-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]