--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Password Reset release notes for upgrades from Zurich to Brazil # Combined Password Reset release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Password Reset release notes for upgrades from Zurich to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive summary of all updates, new features, changes, and important information related to the Password Reset application from the Zurich release through to Brazil. It is designed to help customers prepare for upgrades by consolidating cross-family release notes into a single reference. Show full answer Show less ## Key Features * **Australia Release:** Introduction of granular admin roles for Password Reset, allowing precise configuration via the `passwordresetadmin` role. * **Brazil Release:** No new features were introduced in Brazil itself, but the application continues to enforce strong, secure passwords and supports both self-service and service desk--assisted password resets. * **Virtual Agent Integration:** Enhances end-user experience by handling common support issues through pre-built Password Reset conversations. * **Automated Workflow:** Streamlines the default instance admin password reset process, improving security and efficiency. ## Key Changes * **Zurich Release:** Coral theme became the default for new portals, web, and mobile experiences with Next Experience or Core UI enabled, offering a modern, brand-neutral look and including a dark theme option to improve readability and reduce eye strain. ## Activation and Requirements * Password Reset is a ServiceNow AI Platform feature and is active by default across all releases from Zurich through Brazil. * No additional requirements or browser-specific changes were introduced during these releases. ## Accessibility * The Coral theme includes a dark theme option to enhance readability and reduce eye strain. * Reflow support allows content zoom up to 400% with automatic layout adjustment for better accessibility, assisting users with low vision or other viewing challenges. ## Upgrade Preparation and Usage * Review pre- and post-upgrade tasks associated with Password Reset and complete as necessary to ensure smooth transition to Brazil. * Use the granular admin role introduced in Australia to precisely configure Password Reset features according to your organizational needs. * Leverage the Virtual Agent Password Reset functionality to improve end-user support and reduce service desk workload. * Expect a modernized user interface with the Coral theme and enhanced accessibility options post-upgrade. Consolidated page of all release notes for Password Reset from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Password Reset release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Password Reset to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-passwordreset-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Password Reset. {#dfrn3-passwordreset-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Granular admin roles in Password Reset](https://www.servicenow.com/docs/access?context=r_InstalledWithPasswordReset&family=australia&ft:locale=en-US) : Configure the Password Reset application features using the granular Password Reset admin role (password_reset_admin). | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Password Reset features. {#dfrn3-passwordreset-summary__entry__18} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Password Reset features or functionality were removed. {#dfrn3-passwordreset-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Password Reset features or functionality were deprecated. {#dfrn3-passwordreset-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Password Reset. {#dfrn3-passwordreset-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Password Reset is a ServiceNow AI Platform feature that is active by default. | | Australia | Activation information : Password Reset is a ServiceNow AI Platform feature that is active by default. | | Brazil | Note: Password Reset is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Password Reset, such as specific requirements or compliance levels. {#dfrn3-passwordreset-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | Accessibility information : * Reflow support for Password Reset: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. | [ ] ## Localization information If there are specific localization considerations for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__82} | Release | Release notes | |-|-| | Zurich | Coral is the new default theme for Next Experience and Core UI, offering a more modern experience. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | Use the Password Reset granular admin role to configure Password Reset features. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * Password Reset application enforces strong and secure passwords by enabling end users to reset or change their passwords either by using the self-service process or by requesting the assistance of a service desk agent. * Augment an end-user experience with Password Reset for Virtual Agent that handles common support issues, using pre-built conversations. * ServiceNow® has implemented an automated workflow to streamline the default instance admin password reset process. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]