--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Playbooks release notes for upgrades from Zurich to Brazil # Combined Playbooks release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated November 4, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Playbooks from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Playbooks release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Playbooks to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-playbooks-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Upgrade information : After you upgrade to Brazil, update the Workflow Studio application in the ServiceNow® Store. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Playbooks. {#dfrn3-playbooks-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | [Ideal path for a playbook](https://www.servicenow.com/docs/access?context=ideal-path-for-playbook&family=brazil&ft:locale=en-US) : Use ideal path to identify the intended execution path or view upcoming work hidden behind conditions. Ideal Path enables playbook authors to define and visualize the preferred process route. The end users of a playbook gets runtime visibility into the expected workflow path, improving process clarity, usability, and observability. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Playbooks features. {#dfrn3-playbooks-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Playbooks features or functionality were removed. {#dfrn3-playbooks-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Playbooks features or functionality were deprecated. {#dfrn3-playbooks-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Playbooks. {#dfrn3-playbooks-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : The Playbook application comes with the Workflow Studio ServiceNow® Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow® Store, as well as related applications like Process Automation Content and Process Automation Experience Demo. The Playbook application can be downloaded for patch fixes. To use playbook generation features in Workflow Studio, download the ServiceNow Otto for Creator application. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Playbooks we have noted them here. {#dfrn3-playbooks-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Playbooks we have noted them here. {#dfrn3-playbooks-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Playbooks, such as specific requirements or compliance levels. {#dfrn3-playbooks-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Playbooks we have noted them here. {#dfrn3-playbooks-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Playbooks we have noted them here. {#dfrn3-playbooks-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * Playbooks are structured, guided workflows that lead users, agents, or technicians through the steps required to complete a business process, such as case resolution or work order fulfillment. * Playbooks consist of sequential stages, each containing activities that can be manual tasks, automated actions, or guided decisions, ensuring consistency and conformance across records. * Benefits include eliminating the need to memorize processes, providing real‑time guidance, automating routine steps, and enabling administrators to update processes centrally, which applies to all users. * Playbooks support use cases across multiple domains. See [Playbooks](https://www.servicenow.com/docs/access?context=workflow-studio-playbooks-landing&family=brazil&ft:locale=en-US) for more information. | [ ]