--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Playbooks in Workflow Studio release notes for upgrades from Zurich to Brazil # Combined Playbooks in Workflow Studio release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Playbooks in Workflow Studio Release Notes for Upgrades from Zurich to Brazil This consolidated guide provides ServiceNow customers with a comprehensive overview of the Playbooks in Workflow Studio release notes spanning from the Zurich to Brazil releases. It is designed to help you prepare for upgrades by summarizing new features, changes, removals, deprecations, activation instructions, requirements, and other important considerations related to Playbooks in Workflow Studio. Show full answer Show less ## Upgrade Preparation * Before upgrading to Brazil, review and complete all pre- and post-upgrade tasks as outlined. * After upgrading to Zurich, ensure you update the Workflow Studio application via the ServiceNow Store to maintain compatibility and access the latest features. ## New Features, Changes, Removals, and Deprecations There are no new features, changes, removed functionalities, or deprecations in Playbooks in Workflow Studio between Zurich, Australia, and Brazil releases. This means your current Playbooks functionality remains consistent across these releases. ## Activation Information * Workflow Studio is part of the ServiceNow AI Platform® and is available by default. * To access the latest Workflow Studio features, download the Workflow Studio app and related applications such as Process Automation Content and Process Automation Experience Demo from the ServiceNow Store. * For playbook generation, download the ServiceNow Otto for Creator application. * Playbooks are available via the ServiceNow Store, and activation details are included within the release notes. ## Additional Requirements and Browser Compatibility No new or changed additional requirements or browser compatibility issues have been introduced between Zurich and Brazil releases. ## Accessibility Enhancements * Zurich introduced improvements such as keyboard navigation in Diagram view, always-visible action bars, screen reader support, and updated color contrast to meet WCAG standards. * There are no further accessibility updates in Australia or Brazil releases. ## Localization Using OpenAI large language models (LLMs) for playbook generation is not available in the APAC region as noted in the Zurich release; no changes have occurred in subsequent releases. ## Highlighted Features Introduced in Zurich * Added permissions for playbook authors and runtime users. * Ability to activate a playbook without a trigger. * Support for multiple potential triggers or scheduled triggers for playbooks. * Enabled AI agents to autonomously complete activities during runtime. * Set child variants to be evaluated later within a playbook. * Created decision branches for stages to enhance playbook logic. ## What to Expect When upgrading from Zurich to Brazil, expect a stable Playbooks in Workflow Studio experience with no major changes or new features introduced after Zurich. Your existing playbooks and configurations will remain intact, and you can continue leveraging the AI-driven automation capabilities as before. Ensure you update the Workflow Studio app via the ServiceNow Store to access any patches or improvements made since Zurich. Consolidated page of all release notes for Playbooks in Workflow Studio from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Playbooks in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Playbooks in Workflow Studio to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-playbooksinworkflowstudio-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : After you upgrade to Zurich, update the Workflow Studio application in the ServiceNow Store. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Playbooks in Workflow Studio. {#dfrn3-playbooksinworkflowstudio-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Playbooks in Workflow Studio features. {#dfrn3-playbooksinworkflowstudio-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Playbooks in Workflow Studio features or functionality were removed. {#dfrn3-playbooksinworkflowstudio-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Playbooks in Workflow Studio features or functionality were deprecated. {#dfrn3-playbooksinworkflowstudio-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Playbooks in Workflow Studio. {#dfrn3-playbooksinworkflowstudio-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : The application comes with the application can be downloaded for patch fixes.Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow Store, as well as related applications like the Process Automation Content and Process Automation Experience Demo applications. The To use the playbook generation feature in Workflow Studio, download the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Playbooks is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Additional requirements : Download the latest Workflow Studio app in the ServiceNow Store to access the newest features. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Playbooks in Workflow Studio, such as specific requirements or compliance levels. {#dfrn3-playbooksinworkflowstudio-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : * In Diagram view, navigate between and configure stages and activities [via keyboard](https://www.servicenow.com/docs/access?context=keyboard-navigation-in-playbook-diagram-view&family=zurich&ft:locale=en-US). * Set the action bar to always show in Diagram view. To learn more, see [View all buttons without hover](https://www.servicenow.com/docs/access?context=view-all-buttons-without-hover&family=zurich&ft:locale=en-US). * In Diagram view, use a screen reader to help navigate the designer. * Updated color contrast for activities to meet WCAG standards. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__74} | Release | Release notes | |-|-| | Zurich | Localization information : Using OpenAI LLMs for playbook generation is not available in the APAC region. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Playbooks in Workflow Studio we have noted them here. {#dfrn3-playbooksinworkflowstudio-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Add permissions for playbook authors and runtime users. * Activate a playbook without a trigger. Set multiple potential triggers for a playbook, or trigger a playbook on a schedule. * Enable AI agents to complete activities without human intervention during runtime. * Set child variants to evaluate later in a playbook. * Create decision branches for stages. See [Playbooks](https://www.servicenow.com/docs/access?context=process-automation-designer&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]