--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Process Mining for ITSM release notes for upgrades from Zurich to Brazil # Combined Process Mining for ITSM release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Process Mining for ITSM release notes for upgrades from Zurich to Brazil This consolidated release notes page provides a comprehensive update for ServiceNow customers upgrading Process Mining for ITSM from the Zurich to Brazil release family. It summarizes new features, changes, removals, deprecations, and other relevant information across these releases to help you prepare for your upgrade efficiently. Show full answer Show less ## Upgrade Preparation and Activation * **Pre- and Post-Upgrade Tasks:** Customers should review and complete necessary tasks associated with upgrading Process Mining for ITSM to the Brazil release. * **Activation:** Process Mining is available by default in the Brazil release, simplifying access and activation procedures. ## Release Notes Highlights * **No Updates Across Releases:** For the Zurich, Australia, and Brazil releases, there were no updates, changes, removals, or deprecations for Process Mining for ITSM. This indicates stability and consistency in features during these releases. * **New Features:** No new features were introduced between these releases for Process Mining for ITSM. * **Changes, Removals, and Deprecations:** None were reported, ensuring existing functionality remains unchanged. ## Additional Information * **Requirements and Browser Compatibility:** No changes or new requirements were introduced in these areas. * **Accessibility and Localization:** No updated information or changes were noted, maintaining existing compliance and localization support. ## Key Outcomes With the Brazil release, Process Mining for ITSM continues to provide automated discovery that maps actual workflow paths from audit logs, enabling you to visualize real processes rather than assumptions. It facilitates identifying bottlenecks and root causes of stalled approvals and rework, supporting effective process optimization. This upgrade ensures a smooth transition with no disruptions or feature changes, allowing you to leverage Process Mining capabilities out-of-the-box while maintaining operational continuity. Consolidated page of all release notes for Process Mining for ITSM from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Process Mining for ITSM release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Process Mining for ITSM to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-processminingforitsm-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Process Mining for ITSM. {#dfrn3-processminingforitsm-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Process Mining for ITSM features. {#dfrn3-processminingforitsm-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Process Mining for ITSM features or functionality were removed. {#dfrn3-processminingforitsm-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Process Mining for ITSM features or functionality were deprecated. {#dfrn3-processminingforitsm-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Process Mining for ITSM. {#dfrn3-processminingforitsm-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : Process Mining is available by default. See [Access](https://www.servicenow.com/docs/access?context=activate-po-plugin&family=brazil&ft:locale=en-US) for more information. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Process Mining for ITSM, such as specific requirements or compliance levels. {#dfrn3-processminingforitsm-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Process Mining for ITSM we have noted them here. {#dfrn3-processminingforitsm-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * See your real processes, not assumptions --- automated discovery maps actual workflow paths from audit logs. * Find where work breaks down --- bottleneck and root-cause analysis pinpoint stalled approvals and rework. See [Process Optimization](https://www.servicenow.com/docs/access?context=process-mining&family=brazil&ft:locale=en-US) for more information. | [ ]