--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Service Mapping release notes for upgrades from Zurich to Brazil # Combined Service Mapping release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Mapping release notes for upgrades from Zurich to Brazil This consolidated release notes page provides ServiceNow customers with essential information to prepare for upgrading Service Mapping from Zurich to Brazil releases. It highlights new features, activation instructions, and important upgrade considerations, ensuring a smooth transition and optimal use of Service Mapping's capabilities in the Brazil release. Show full answer Show less ## New features * **Service Mapping MCP tools:** Introduced in the Brazil release as part of the CMDB MCP Server plugin (version 1.0.0). These tools expose live application service data and enable AI clients---such as Claude---to query service topology, identify mapping gaps, and create new application services using natural language commands. * **Lightweight Service Model:** Available starting with Service Mapping Plus version 1.24.4, this model allows conversion of Dynamic and Tag-Based services to a Lightweight architecture. This improves service mapping performance by optimizing storage and processing of service topology data. ## Activation information To activate Service Mapping and related AI-enhanced capabilities in Brazil: * Use the **Request Service Mapping** process for general activation. * For activating and updating **Service Mapping Plus** and **AI Agents for Service Mapping**, visit the ServiceNow Store. * AI features require additional activation steps, including enabling specific skills and the CMDB MCP Server plugin: * Activate AI Agents for Service Mapping * Activate the Service Mapping Candidate skill * Activate the Service Mapping Candidates Impact skill * Activate the CMDB MCP Server for Service Mapping tools ## Important notes * No updates, changes, removals, deprecations, or additional requirements were noted between Zurich and Brazil releases beyond the new features described. * There are no changes to browser requirements, accessibility, localization, or other highlighted considerations for Service Mapping in this upgrade. * The Lightweight Service Model offers improved performance and reduced storage overhead by maintaining current service data without historical snapshots, beneficial for large CI inventories. * AI-powered capabilities facilitate automated service map creation, business application linkage, and natural language querying of live service topology. * Multi-source service mapping enables combining data from multiple discovery methods to produce comprehensive visibility into hybrid IT infrastructures. Consolidated page of all release notes for Service Mapping from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Mapping release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Mapping to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicemapping-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Service Mapping. {#dfrn3-servicemapping-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | [Service Mapping MCP tools](https://www.servicenow.com/docs/access?context=service-mapping-mcp-server&family=brazil&ft:locale=en-US) : The Service Mapping tools, delivered as part of the CMDB MCP Server plugin, version 1.0.0, expose live application service data and enable AI clients such as Claude to query service topology, identify mapping gaps, and create new application services in natural language. [Lightweight Service Model](https://www.servicenow.com/docs/access?context=sm-lightweight-service-model&family=brazil&ft:locale=en-US) : Starting Service Mapping Plus version 1.24.4, you can improve service mapping performance by converting your Dynamic and Tag-Based services to Lightweight. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Service Mapping features. {#dfrn3-servicemapping-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Service Mapping features or functionality were removed. {#dfrn3-servicemapping-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Service Mapping features or functionality were deprecated. {#dfrn3-servicemapping-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Mapping. {#dfrn3-servicemapping-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Activation information : For information on activating Service Mapping, see [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=brazil&ft:locale=en-US).For information on activating and updating Service Mapping Plus and AI Agents for Service Mapping, visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.6.0?referer=/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate&q=Patterns&sl=sh). AI capabilities in Service Mapping require additional procedures for activation. For detailed information, see: * [Activate AI Agents for Service Mapping](https://www.servicenow.com/docs/access?context=activate-sm-ai-agents&family=brazil&ft:locale=en-US) * [Activate the Service Mapping Candidate skill](https://www.servicenow.com/docs/access?context=activate-sm-candidate-skill&family=brazil&ft:locale=en-US) * [Activate the Service Mapping Candidates Impact skill](https://www.servicenow.com/docs/access?context=activate-sm-candidates-impact-skill&family=brazil&ft:locale=en-US) * [Activate the CMDB MCP Server for Service Mapping tools](https://www.servicenow.com/docs/access?context=activate-sm-mcp-server&family=brazil&ft:locale=en-US) | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Mapping, such as specific requirements or compliance levels. {#dfrn3-servicemapping-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Mapping we have noted them here. {#dfrn3-servicemapping-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * AI-powered features in Service Mapping help administrators automate service map creation, connect business applications to discovered services, and query live service topology using natural language. * Multi-source service mapping combines data from multiple discovery methods to create a single, comprehensive service map that provides complete visibility into your organization's hybrid IT infrastructure. * The Lightweight Service Model is an optimized architecture for storing and determining service topology. It maintains current service data without storing historical snapshots, reducing storage overhead and improving performance for large configuration item inventories. See [Service Mapping](https://www.servicenow.com/docs/access?context=c_ServiceMappingOverview&family=brazil&ft:locale=en-US) for more information. | [ ]