--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined ServiceNow Otto for Configure, Price, Quote (CPQ) release notes for upgrades from Zurich to Brazil # Combined ServiceNow Otto for Configure, Price, Quote (CPQ) release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Configure, Price, Quote (CPQ) Release Notes for Upgrades from Zurich to Brazil This consolidated document provides ServiceNow customers with all relevant release notes for upgrading the ServiceNow Otto for Configure, Price, Quote (CPQ) application from the Zurich release family to the Brazil release family. It summarizes new features, changes, removals, deprecations, activation instructions, and other important upgrade considerations. Show full answer Show less The notes are organized by release family (Zurich, Australia, Brazil) and highlight whether updates were made or if there were no changes for specific releases. This aids customers in preparing for the upgrade and understanding the impact on their CPQ environment. ## New Features * **Summarize a Quote (Zurich release)**: Enables generation of a consolidated summary of key quote components, including products, pricing, discounts, and negotiated changes. This feature supports early customer discussions, internal team handoffs, and helps ensure accuracy by providing a single snapshot of all actions, tasks, and notes related to a quote. * No new features were introduced in the Australia or Brazil releases. ## Changes * **Now Assist Usage Measurement (Starting Australia Early Access)**: The AI usage measurement model changed from a 365-day look-back to a 365-day burn-down model, resetting usage at the contract anniversary date. This affects how AI consumption is tracked and reported. Customers should refer to the specified knowledge base article for detailed information. * No other changes were noted in Australia or Brazil releases. ## Removals and Deprecations No features or functionalities were removed or deprecated between Zurich and Brazil releases. ## Activation Information ServiceNow Otto for CPQ must be installed by requesting it from the ServiceNow Store. Customers can view available apps and submit requests via the ServiceNow Store website. This remains consistent from Zurich through Brazil releases. ## Additional Considerations * No updates regarding additional requirements, browser requirements, accessibility, or localization were introduced between Zurich and Brazil releases. * Highlight information notes the Zurich Patch 7 introduced the quote summarization feature, enhancing quote accuracy, alignment, and turnaround speed. ## What This Means for ServiceNow Customers When upgrading ServiceNow Otto for CPQ from Zurich to Brazil, customers can expect: * Improved quoting efficiency and accuracy via the quote summarization feature introduced in Zurich. * A change in AI usage tracking methodology starting with Australia releases, important for managing AI consumption and costs. * A streamlined upgrade process with no feature removals or deprecations impacting CPQ functionality. * Clear guidance on obtaining and activating the application through the ServiceNow Store. These updates help ServiceNow customers better manage quoting processes, internal collaboration, and AI usage while ensuring a smooth upgrade experience. Consolidated page of all release notes for ServiceNow Otto for Configure, Price, Quote (CPQ) from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Configure, Price, Quote (CPQ) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Configure, Price, Quote (CPQ) to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Configure, Price, Quote (CPQ). {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Summarize a quote](https://www.servicenow.com/docs/access?context=summarize-quote&family=zurich&ft:locale=en-US) : Generate a summary of a quote to: * Summarize key quote components during early customer discussions or pre‑discovery. * Provide an updated view of the quote after revisions, without requiring review of multiple records. * Provide a single, consolidated snapshot of all actions, tasks, and notes derived from a quote in one place. * Highlight custom pricing, discounts, and negotiated changes made during the quoting process. * Review the quote prior to sending it to the customer to confirm accuracy and completeness. * Support internal handoffs by summarizing the quoted offer for internal teams. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Configure, Price, Quote (CPQ) features. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Starting with Australia Early Access, AI usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to [KB KB2704710: AI Usage - Overview \& New Measurement Logic](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ServiceNow Otto for Configure, Price, Quote (CPQ) features or functionality were removed. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ServiceNow Otto for Configure, Price, Quote (CPQ) features or functionality were deprecated. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Configure, Price, Quote (CPQ). {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install ServiceNow Otto for CPQ by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: ServiceNow Otto for CPQ is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Configure, Price, Quote (CPQ), such as specific requirements or compliance levels. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here. {#dfrn3-servicenowottoforconfigurepricequotecpq-summary__entry__82} | Release | Release notes | |-|-| | Zurich | [Zurich Patch 7](https://www.servicenow.com/docs/access?context=zurich-patch-7&family=zurich&ft:locale=en-US) Summarize quote for immediate, comprehensive insights into quote details (product, pricing, and terms) to improve quote accuracy, help teams align, reduce manual review, catch issues early, and accelerate quote turnaround. See [ServiceNow Otto for CPQ](https://www.servicenow.com/docs/access?context=now-assist-for-cpq-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]