--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Zurich to Brazil # Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Platform Analytics Release Notes for Upgrades from Zurich to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive summary of updates, features, changes, and activation instructions for ServiceNow Otto for Platform Analytics from the Zurich through the Brazil releases. It is designed to help you prepare and execute a smooth upgrade to the Brazil release. Show full answer Show less ## Upgrade Preparation and Important Information * Review and complete any pre- and post-upgrade tasks before upgrading to the Brazil release. * No specific feature additions, changes, removals, or deprecations were introduced between Zurich, Australia, and Brazil releases for ServiceNow Otto for Platform Analytics. ## Activation and Installation * AI Data Explorer is available for installation from the ServiceNow Store. * Query Generation, Analytics Generation, and the dashboard and data visualization export skill install with the Generative AI Controller, which is a dependency for all Now Assist and ServiceNow Otto applications. * After installation, activate the relevant skills to enable functionality. * The ServiceNow Store provides comprehensive version history and release notes for all related applications. ## Accessibility Enhancements * In the Zurich release (June 2026 AI Data Explorer update), keyboard navigation was improved to allow tabbing between the text editor and icons. * Users can now reorder question/response nodes using move up/move down menu options instead of only drag-and-drop. ## Highlighted Features * Generate and export Platform Analytics artifacts directly from conversational interactions in the ServiceNow Otto panel. * Experience a seamless interface for querying and interacting across all ServiceNow Otto for Platform Analytics skills and other applications using a shared backend. * "Explorations" enable editable documents supported by AI to analyze data collaboratively and refine insights. * Some generative AI skills are enabled by default since Zurich Patch 4. ## Additional Considerations * No changes to browser requirements, localization, or additional technical prerequisites were introduced between Zurich and Brazil. * All ServiceNow Otto for Platform Analytics applications and features are delivered through the ServiceNow Store for ease of access and management. By understanding these consolidated release notes, ServiceNow customers can confidently plan and implement their upgrade to Brazil, ensuring access to the latest features, accessibility improvements, and a streamlined AI-enhanced analytics experience within the Otto platform. Consolidated page of all release notes for ServiceNow Otto for Platform Analytics from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Platform Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Platform Analytics to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Platform Analytics. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Platform Analytics features. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ServiceNow Otto for Platform Analytics features or functionality were removed. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ServiceNow Otto for Platform Analytics features or functionality were deprecated. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Platform Analytics. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : AI Data Explorer is available from the ServiceNow Store. Query Generation, Analytics Generation, and the dashboard and data visualization export skill are installed with Generative AI Controller, which is included as a dependency of all Now Assist applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). After installation, activate the relevant skills. For more information, see the relevant Configure topics under [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US). Important: ServiceNow Otto® for Platform Analytics applications are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | Activation information : AI Data Explorer is available from the ServiceNow Store. Query Generation, Analytics Generation, and the dashboard and data visualization export skill are installed with Generative AI Controller, which is included as a dependency of all ServiceNow Otto applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). After installation, activate the relevant skills. For more information, see the relevant Configure topics under [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Platform Analytics, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : * (June 2026 AI Data Explorer) Keyboard navigation allows tabbing between the text editor and the icons. * (June 2026 AI Data Explorer) Users can use move up/move down control menu items to change the order of question/response nodes in the exploration. Previously they could only drag the nodes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__82} | Release | Release notes | |-|-| | Zurich | [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US)The following highlights are specific to AI Data Explorer, which relies on Query Generation in the back end. * Review changes to ServiceNow Otto® usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Some generative AI skills are now turned on by default. * Create "explorations"---editable documents where you analyze data with the help of AI. Refine responses, add your own input, and collaborate with others to make data-informed decisions faster. Previous Patch releases * Generate and export Platform Analytics artifacts from conversational interactions in the ServiceNow Otto® panel. * Benefit from a single, smooth experience in asking questions across all ServiceNow Otto® for Platform Analytics skills, and other applications that incorporate Platform Analytics and AI, through a shared backend. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | * Generate and export Platform Analytics artifacts from conversational interactions in the ServiceNow Otto® panel. * Benefit from a single, smooth experience in asking questions across all ServiceNow Otto® for Platform Analytics skills, and other applications that incorporate Platform Analytics and AI, through a shared backend. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=brazil&ft:locale=en-US) for more information. | [ ]