--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined ServiceNow Otto for Setup release notes for upgrades from Zurich to Brazil # Combined ServiceNow Otto for Setup release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Setup Release Notes for Upgrades from Zurich to Brazil This consolidated guide provides ServiceNow customers with essential release notes for upgrading ServiceNow Otto for Setup from the Zurich release family through Australia to Brazil. It highlights new features, important upgrade tasks, changes, and activation information to support a smooth transition and effective use of Otto for Setup in the Brazil release. Show full answer Show less ## Key Features Introduced Between Zurich and Brazil * **Tiered SKU Support:** Support for Advanced and Prime SKUs across Simplified ITSM and CBS, enabling entitlement-driven experiences and workflows. * **Product Hub Enhancements:** Improved Product Hub experience with updated Resources section and guided content to streamline product discovery and setup. * **LitJS Component Support:** Allows importing and usage of LitJS components within ServiceNow Otto Panel for a consistent component framework. * **Configuration Tracking \& Admin Home Guidance:** Enhanced tracking and updated Admin Home banners to improve visibility into configuration updates and setup milestones. * **Zero-touch Implementation Enhancements:** Automatic installation of Setup Hub with selected applications/plugins in supported non-production instances, including installation status tracking. * **Configuration Console UI Enhancements:** Added search, task management, status indicators, and integrated agent guidance to streamline configuration management. * **App Selection Modal Improvements:** Guided modal for mandatory and optional app selection during product bundle installations, with license validation. * **Plugin Installation Support:** Enables platform admins to discover, review, and install standalone plugins directly from Product Hub without requiring full bundles. * **Jumbo Apps Entitlement Validation:** Ensures proper licensing for jumbo app installations before the process begins. * **Enhanced Admin Home Dashboard:** Centralized access to Now Assist for Setup and key apps, with context-aware guidance and recommended next actions after installing Now Assist for Setup store app. * **Centralized Application Setup:** Guided experience to set up Now Assist Admin and other entitled apps from Admin Home, installing required components and applying default configurations. * **Product Hubs:** Access product-specific hubs to discover, install, and configure entitled Now Assist products via guided setup flows. * **Unified Guided Module Configuration:** Configure Platform and product modules through a unified experience, with platform module configuration appearing only if relevant. ## Upgrade Preparation and Activation Before upgrading to Brazil, customers should complete the documented pre- and post-upgrade tasks to ensure a successful transition. ServiceNow Otto for Setup is available via the ServiceNow Store, where customers can request installation and view cumulative release notes. The activation process involves installing Otto for Setup from the Store and using the guided setup flows to configure products efficiently. ## Other Release Notes Details * No updates, changes, removals, or deprecations were noted for Zurich or Brazil releases outside the Australia release enhancements. * No additional browser requirements, accessibility, localization, or highlight information changes were introduced between Zurich and Brazil. ## Practical Benefits for ServiceNow Customers * **Streamlined Setup:** Automates installation and configuration of required products with default settings, reducing manual effort. * **Centralized Administration:** A modular Admin Home UI centralizes access to setup tools and accelerates task completion. * **Guided Setup Experience:** Product Hubs and guided workflows simplify discovery, installation, and configuration of entitled Otto products. * **Improved Visibility and Control:** Enhanced tracking, entitlement validation, and plugin management features improve governance and compliance. * **Consistent User Experience:** Support for LitJS components and unified module configuration ensure a cohesive and customizable setup process. Consolidated page of all release notes for ServiceNow Otto for Setup from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Setup release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Setup to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforsetup-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Setup. {#dfrn3-servicenowottoforsetup-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Tiered SKU support](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : ServiceNow Otto for Setup added support for Advanced and Prime SKUs across Simplified ITSM and CBS, including entitlement-driven experiences and flows. [Product Hub experience enhancements](https://www.servicenow.com/docs/access?context=ia-setup-apps&family=australia&ft:locale=en-US) : Enhanced the Product Hub experience with updates to the Resources section and guided content. [LitJS component support](https://www.servicenow.com/docs/access?context=ia-configure-il&family=australia&ft:locale=en-US) : Enabled support for importing and using LitJS components within ServiceNow Otto Panel to support a consistent component framework. [Configuration tracking and Admin Home guidance enhancements](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : Enhanced configuration tracking and updated Admin Home banners and messaging to provide improved visibility into updates and guide users through setup tasks and implementation milestones. [Zero-touch implementation enhancements](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : Expanded zero‑touch installation to automatically install Setup Hub with selected applications and plugins for new ServiceNow customer in supported non‑production instances, with installation status tracking and readiness for configuration. [Configuration Console page UI enhancements](https://www.servicenow.com/docs/access?context=ia-configure-il&family=australia&ft:locale=en-US) : Enhanced the Configuration Console with search support, task management actions, configuration status indicators, and integrated ServiceNow Otto agent guidance. [Mandatory and optional app selection modal](https://www.servicenow.com/docs/access?context=ia-mandatory-optional-select-modal&family=australia&ft:locale=en-US) : Enhanced the app selection experience for product bundle installations. Platform admins can review required and optional apps, validate licensing, and install bundles through a guided workflow. [Plugin installation support](https://www.servicenow.com/docs/access?context=ia-plugin-install&family=australia&ft:locale=en-US) : Introduced support for individual plugin installation from Product Hub. Platform admins can discover, review, and install standalone plugins without requiring a product bundle. [Jumbo apps and entitlement validation](https://www.servicenow.com/docs/access?context=ia-jumbo-apps-valid&family=australia&ft:locale=en-US) : Added entitlement validation for jumbo app installations, ensuring that required applications are appropriately licensed before installation begins. [Enhanced Admin Home experience](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : Leverage an enhanced Admin Home dashboard to centralize access to Now Assist for Setup and key applications, with context‑aware guidance and recommended next actions, available after installing the Now Assist for Setup store app. [Centralized application setup](https://www.servicenow.com/docs/access?context=ia-administer&family=australia&ft:locale=en-US) : You can now set up Now Assist Admin and other entitled applications directly from Admin Home using a guided experience that installs required components and applies default configurations from a single starting point. [Product module Product Hubs](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : You can now access product‑specific Product Hubs from Admin Home to discover, install, and configure entitled Now Assist products through guided setup flows that install required components and apply default configurations. [Guided module configuration](https://www.servicenow.com/docs/access?context=ia-config-landing&family=australia&ft:locale=en-US) : Configure the Platform module and applicable product modules from a unified configuration experience that guides you through module‑specific setup, with the Platform module appearing only when the selected product includes platform‑level changes for the installation. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Setup features. {#dfrn3-servicenowottoforsetup-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ServiceNow Otto for Setup features or functionality were removed. {#dfrn3-servicenowottoforsetup-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ServiceNow Otto for Setup features or functionality were deprecated. {#dfrn3-servicenowottoforsetup-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Setup. {#dfrn3-servicenowottoforsetup-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install ServiceNow Otto for Setup by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: ServiceNow Otto for Setup is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Setup, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforsetup-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * Automates setup and configuration by installing required products and applying default settings. * Simplifies administration with a clear, modular Admin Home UI that centralizes access and accelerates task completion. * Introduces Product Hubs to centralize discovery, installation, and configuration of entitled ServiceNow Otto products through guided, modular setup flows. * Delivers an intuitive, customizable experience with streamlined access to critical tools based on user entitlements. See [ServiceNow Otto for Setup](https://www.servicenow.com/docs/access?context=ia-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]