--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined ServiceNow Otto for Zero Copy Connector release notes for upgrades from Zurich to Brazil # Combined ServiceNow Otto for Zero Copy Connector release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Zero Copy Connector release notes for upgrades from Zurich to Brazil This consolidated document provides release notes for the ServiceNow Otto for Zero Copy Connector, covering upgrades from the Zurich release family through to Brazil. It includes information on new features, changes, removals, deprecations, activation instructions, and other relevant upgrade considerations. The content is organized to help ServiceNow customers understand what has evolved in this product across releases and prepare effectively for their upgrade to Brazil. Show full answer Show less ## New Features * **Australia Release Enhancements:** * **ServiceNow Otto Rebranding:** Now Assist for Zero Copy Connectors has evolved into ServiceNow Otto®, the conversational AI platform integrated into ServiceNow workflows. This platform supports agentic capabilities, multimodal interactions (web, mobile, messaging), and autonomous orchestration for cross-system workflows. * **Improved AI Agent for SAP OData Services:** The OData Services Recommender AI agent helps reduce missed integration opportunities by discovering relevant SAP OData v2 services aligned with your use cases, accelerating development and integration. * **No new features were introduced in the Zurich or Brazil releases.** ## Changes and Removals * No changes or feature removals were noted between Zurich and Brazil releases. * **Deprecation in Australia Release:** The "Ask AI" button has been removed from the Model Manager interface. ## Activation and Installation ServiceNow Otto for Zero Copy Connector is available for installation through the ServiceNow Store. Customers should request the app via the Store to obtain and activate it. For cumulative release history and app versions, the ServiceNow Store version history provides detailed records. ## Additional Upgrade Considerations * No updates were noted for additional requirements, browser requirements, accessibility, or localization between Zurich and Brazil releases. ## Key Outcomes for ServiceNow Customers * Upgrading to Brazil ensures you benefit from the rebranded and enhanced ServiceNow Otto conversational AI platform, enabling improved automation and multimodal interactions within your workflows. * The AI agent enhancements for SAP OData services in Australia release improve integration efficiency by identifying relevant SAP services automatically. * Be aware of the removal of the "Ask AI" button from Model Manager to adjust your user workflows accordingly. * Installation through the ServiceNow Store streamlines activation and version management. Consolidated page of all release notes for ServiceNow Otto for Zero Copy Connector from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Zero Copy Connector release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Zero Copy Connector to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ServiceNow Otto for Zero Copy Connector. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | [Now Assist for Zero Copy Connectors](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&family=australia&ft:locale=en-US) : Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, support multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. [Improved AI Agent for SAP OData services](https://www.servicenow.com/docs/access?context=now-assist-erp-ai-agent-odata-service-recommender&family=australia&ft:locale=en-US) : Reduce missed integration opportunities and accelerate development by discovering relevant SAP OData v2 services for your models using the OData Services Recommender AI agent. This workflow finds standard SAP capabilities that align with your use cases. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ServiceNow Otto for Zero Copy Connector features. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__18} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ServiceNow Otto for Zero Copy Connector features or functionality were removed. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ServiceNow Otto for Zero Copy Connector features or functionality were deprecated. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | The Ask AI button has been removed from the Model Manager. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Zero Copy Connector. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | Activation information : Install ServiceNow Otto for Zero Copy Connector by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: ServiceNow Otto for Zero Copy Connector is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Zero Copy Connector, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Zero Copy Connector we have noted them here. {#dfrn3-servicenowottoforzerocopyconnector-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | * As of version 29.2.11, ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Zero Copy Connector. * Discover OData services faster using an AI agent for Zero Copy Connector for ERP. See [Now Assist for Zero Copy Connectors](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]