--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Skills Foundation release notes for upgrades from Zurich to Brazil # Combined Skills Foundation release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Skills Foundation release notes for upgrades from Zurich to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive view of the changes, new features, deprecations, and important upgrade considerations for the Skills Foundation application from the Zurich through to the Brazil release family. It is designed to assist customers in preparing for their upgrade by summarizing key information across multiple releases in one place. Show full answer Show less ## Important upgrade considerations * **Pre- and post-upgrade tasks:** Customers should review and complete necessary tasks before upgrading to Brazil. * **Data download limitations:** Industry skills data cannot be downloaded as part of the guided setup when upgrading from Zurich. * **Plugin requirements:** The Human Resources Scoped App (snhrcore) must be installed for HR profile and job profile synchronization. * **Skills Foundation and Workspace plugins:** Skills Foundation (snskillsint) version 10.0 and Skills Workspace (snskillsintws) version 6.1 are required to access full features. * **SAP SuccessFactors integration:** Integration is supported via the HRSD SAP SuccessFactors plugin (snhrsf) and requires SuccessFactors spoke version 4.6.1-7 for importing skills and user skills data. ## Key changes * **Skills Intelligence improvements:** Skill search now uses AI Search technology instead of machine learning models, configurable to index skill names, descriptions, or both. * **AI Search with RAG configuration:** Available for Pro Plus License customers (with LLM integration), enhancing skill search capabilities. * **Multilingual support:** Limited to languages supported by AI Search, which is fewer than previously supported. * **Resume parsing:** Now utilizes Now Assist for improved parsing accuracy. * **Data plugin adjustments:** ITSM skills moved from the CDS plugin back to the seed data plugin. * **Skills Workspace renaming:** The Skills Intelligence Workspace application has been renamed to Skills Workspace. * **Role group skill recommendations:** These require customers to load their own ontology data into the industry plugin as they are no longer provided by default. * **Skill harmonization:** Duplicate skill identification now relies on AI search, which may affect detection quality. * **New integration options:** Added support for importing skills and user skills from SAP SuccessFactors through the harmonization pipeline. * **Career tab enhancements:** Recommended skills are now derived from both activities tagged with skills and similar user skills. ## Deprecations and removals * **LinkedIn Parsing:** Deprecated due to reliance on machine learning models no longer supported. * **Skills ontology:** The previously supplied skills ontology with structured categories and definitions has been removed; customers must supply and import their own skills data. * **Legacy Talent Development algorithms:** Deprecated and no longer included. * **No features were removed or deprecated in Australia or Brazil releases beyond Zurich.** ## Activation and additional requirements * Skills Foundation must be installed via the ServiceNow Store. * Customers should ensure all required plugins and dependencies are installed to fully utilize Skills Foundation features, including HR plugin and SuccessFactors integration components. ## Why this matters to you The transition to AI-powered search and the removal of legacy machine learning models improve the efficiency and accuracy of skill management within ServiceNow. Integration with SAP SuccessFactors enables seamless skills data import, enhancing talent and growth management. Awareness of deprecations ensures customers can plan data migration and ontology management appropriately. Completing upgrade tasks and installing required plugins guarantees a smooth transition and access to new features. Consolidated page of all release notes for Skills Foundation from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Skills Foundation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Skills Foundation to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-skillsfoundation-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : You cannot download industry skills data as part of the guided setup. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Skills Foundation. {#dfrn3-skillsfoundation-summary__entry__10} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Skills Foundation features. {#dfrn3-skillsfoundation-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [Skills Intelligence](https://www.servicenow.com/docs/access?context=skills-intelligence&family=zurich&ft:locale=en-US) : Skills search is powered by AI Search capability instead of machine learning models. You can configure the skill search to be indexed based on the skill name or description or both. For Pro Plus License (i.e. LLM Integration) customers, AI search with RAG configuration is provided to power skill search.Multilingual skill support is limited to the languages supported by AI Search, which is fewer than the previously supported 23 languages.Resume parsing is done using Now Assist.ITSM skills previously stored in the CDS plugin were moved back to the seed data plugin. [Skills Intelligence Workspace](https://www.servicenow.com/docs/access?context=skills-intelligence-workspace&family=zurich&ft:locale=en-US) : The application name Skills Intelligence Workspace has been changed to Skills Workspace.Role group skill recommendations will not be readily available unless you load your own ontology data to the industry plugin.In Skill Harmonization, duplicate skills identification relies on AI search instead of ML models, which will have some quality impact in identifying duplicates.In Skills Import, two new integration options are added for SAP SuccessFactors and skills and user skills imported go through harmonization pipeline. [Career tab in Employee Center](https://www.servicenow.com/docs/access?context=manage-skills-profile&family=zurich&ft:locale=en-US) : In the Career tab, the recommended skills source is now derived both from skills that are tagged to activities that employees has been pursuing and from similar user skills. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Skills Foundation features or functionality were removed. {#dfrn3-skillsfoundation-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Skills Foundation features or functionality were deprecated. {#dfrn3-skillsfoundation-summary__entry__34} | Release | Release notes | |-|-| | Zurich | * The LinkedIn Parsing capability is not supported because it is based on ML models. * The skills ontology, which contained skill structure with categories and definition, is no longer provided. Supply your own skills data and import it into the Skills Foundation application. * Legacy Data Science algorithms from Talent Development applications. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Skills Foundation. {#dfrn3-skillsfoundation-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Skills Foundation by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Skills Foundation is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__50} | Release | Release notes | |-|-| | Zurich | Additional requirements : * The Human Resources Scoped App (sn_hr_core) plugin on Australia family release must be installed for HR profile and Talent job profile synchronization. Note: For earlier releases, you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request. Approve the message and re-import the plugin manually. * The Skills foundation (sn_skills_int) v 10.0 for the skills foundation features. * The Skills Workspace plugin (sn_skills_int_ws) v 6.1 must be installed to access the workspace experience. * HRSD integration for SAP SuccessFactors (sn_hr_sf) Plugin which depends on SuccessFactors (sn_successfactors) spoke v 4.6.1-7 to fetch skills and user skills data. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Skills Foundation, such as specific requirements or compliance levels. {#dfrn3-skillsfoundation-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * The Skills Intelligence application name has been changed to Skills Foundation. * The skills ontology, which contained skill structure with categories and definition, is no longer provided. Supply your own skills data and import it into the Skills Foundation application. * Efficient skill search mechanism is provided by replacing machine learning models with AI search and AI search with RAG configuration for Pro Plus License (i.e. LLM Integration) customers. * Automatic HR job profile and Talent job profile synchronization when a new employee joins the organization, or an existing employee changes position. You must have Human Resources Scoped App (sn_hr_core) installed for this feature to work. * Integration between SAP SuccessFactors and ServiceNow enables customers to import skills and user skills into ServiceNow, unlocking Growth Experiences features and driving higher adoption. The integration feature will only work for the customers who are using Job Profile Builder and will not work for those who are using Talent Intelligence Hub. See [Skills Intelligence](https://www.servicenow.com/docs/access?context=skills-intelligence&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ]