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ft:publication_title :

    - brazil Combined Product Files

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---

# Combined SQL API release notes for upgrades from Zurich to Brazil

# Combined SQL API release notes for upgrades from Zurich to Brazil {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
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## Summary of Combined SQL API release notes for upgrades from Zurich to Brazil

This consolidated release notes document provides a comprehensive overview of the SQL API changes and guidance for ServiceNow customers upgrading from the Zurich to the Brazil release.
It covers new features, changes, deprecations, and other relevant upgrade information to help you prepare and execute a smooth upgrade process.
Show full answer Show less  

## Important Upgrade Information

* ServiceNow previously provided a free SOAP-based ODBC client. Customers with an active RaptorDB Pro entitlement can migrate to the REST-based SQL API client by configuring both server and client components accordingly.
* The Live Connect plugin (com.glide.rest.sqlapiserver) must be activated on your ServiceNow instance to use SQL API functionality. This requires a RaptorDB Pro entitlement on the server side.
* SQL API drivers (ODBC and JDBC) are freely downloadable from the ServiceNow Store but require the server-side plugin activation to connect.
* Ensure you download and install the SQL API ODBC and JDBC drivers on your client machines to enable connection from BI tools and data analysis platforms.

## Key Features

* **Live Connect Access:** Enables direct, read-only access to ServiceNow instance data through ODBC and JDBC drivers without the need to export or replicate data externally.
* Supports integration with standard BI tools such as Power BI, DBVisualizer, and other ODBC/JDBC-compatible platforms.
* Allows querying of desired tables only, enhancing security and data governance.
* Facilitates merging ServiceNow data with third-party datasets in data lakes or analytical platforms for comprehensive insights.
* Optimizes performance by enabling targeted SQL queries, reducing network load and data transformation overhead.

## Changes, Deprecations, and Removals

Between Zurich and Brazil releases, there were no updates, changes, removals, or deprecations reported for the SQL API features. This stability ensures continuity of existing capabilities during your upgrade.

## Additional Notes

* There are no new browser, localization, or accessibility requirements introduced for SQL API in these releases.
* Comprehensive activation details and configuration instructions are available to facilitate enabling Live Connect and migrating clients to the REST-based SQL API.

## What to Expect

By upgrading to Brazil and enabling SQL API with Live Connect, you gain efficient, secure, and direct access to your ServiceNow data for analytics and reporting without the complexities of data replication. This improves data freshness, reduces integration overhead, and supports advanced BI use cases seamlessly within your existing infrastructure.  
Consolidated page of all release notes for SQL API from Zurich to Brazil.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family SQL API release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading SQL API to Brazil

Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-sqlapi-summary__entry__2}

| Release | Release notes |
|-|-|
| Zurich | Upgrade information :   ServiceNow provided customers with a free SOAP‑based ODBC client. If you have an active RaptorDB Pro entitlement, you can migrate to the REST‑based SQL API client by completing the required configuration on both the server and client sides. For more information, see [Configure](https://www.servicenow.com/docs/access?context=configuring-sql-api&family=zurich&ft:locale=en-US). |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## New features

Between your current release family and Brazil, new features were introduced for SQL API.  
{#dfrn3-sqlapi-summary__entry__10}

| Release | Release notes |
|-|-|
| Zurich | [Access your ServiceNow data using Live Connect](https://www.servicenow.com/docs/access?context=accessing-your-servicenow-data-using-sql-api&family=zurich&ft:locale=en-US) :   The ServiceNow Live Connect enables you to access your ServiceNow instance data through ODBC and JDBC drivers. Using SQL API, you can directly access your instance data from third-party BI tools and other data analysis applications without exporting or replicating your data. The ServiceNow Live Connect plugin uses ServiceNow web services support for a query-only interface. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Changes

Between your current release family and Brazil, some changes were made to existing SQL API features.  
{#dfrn3-sqlapi-summary__entry__18}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Removed

Between your current release family and Brazil, some SQL API features or functionality were removed.  
{#dfrn3-sqlapi-summary__entry__26}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Brazil, some SQL API features or functionality were deprecated.  
{#dfrn3-sqlapi-summary__entry__34}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Activation information

Review information on how to activate SQL API.  
{#dfrn3-sqlapi-summary__entry__42}

| Release | Release notes |
|-|-|
| Zurich | Activation information :   Live Connect is a ServiceNow feature that is available with the activation of Live Connect plugin (com.glide.rest.sqlapiserver). The ServiceNow instance requires RaptorDB Pro entitlement to activate the SQL API server-side plugin. The SQL API drivers are freely available for download by anyone with a valid account to the ServiceNow Store. However, the SQL API client would not be able to connect to the ServiceNow instance until the server-side plugin is enabled. For more information, see [Install Live Connect on your ServiceNow instance](https://www.servicenow.com/docs/access?context=install-sql-api-plugin&family=zurich&ft:locale=en-US). Important: Live Connect is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for SQL API we have noted them here.  
{#dfrn3-sqlapi-summary__entry__50}

| Release | Release notes |
|-|-|
| Zurich | Additional requirements :   You must download the SQL API ODBC and JDBC drivers on your client machine. These drivers enable your BI tools and data analysis platforms to connect to your ServiceNow data and run the Live Connect queries. You can download the ODBC and JDBC drivers from ServiceNow store. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for SQL API we have noted them here.  
{#dfrn3-sqlapi-summary__entry__58}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for SQL API, such as specific requirements or compliance levels.  
{#dfrn3-sqlapi-summary__entry__66}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for SQL API we have noted them here.  
{#dfrn3-sqlapi-summary__entry__74}

| Release | Release notes |
|-|-|
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for SQL API we have noted them here.  
{#dfrn3-sqlapi-summary__entry__82}

| Release | Release notes |
|-|-|
| Zurich | * Query your ServiceNow data directly without replicating it to external repositories or data warehouses. * Access data using read-only operations to prevent unintended changes to your ServiceNow records. Allow access only to the desired tables. * Integrate standard BI platforms such as Power BI, DBvisualizer, and other ODBC/JDBC-compatible tools directly with your ServiceNow data. * Merge your ServiceNow data with third-party datasets in your data lakes and analytical platforms for comprehensive analysis. * Write targeted SQL queries to retrieve only the data you need, reducing network overhead on data pipeline and data transformation, and improving performance. For more information, see [Access your ServiceNow data using Live Connect](https://www.servicenow.com/docs/access?context=accessing-your-servicenow-data-using-sql-api&family=zurich&ft:locale=en-US). |
| Australia | No updates for this release. |
| Brazil | No updates for this release. |
[ ]


