--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Subscription Management release notes for upgrades from Zurich to Brazil # Combined Subscription Management release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Subscription Management Release Notes for Upgrades from Zurich to Brazil This consolidated guide assists ServiceNow customers in preparing for Subscription Management upgrades from the Zurich to Brazil releases. It summarizes new features, changes, and important upgrade tasks across these releases, helping customers understand enhancements and manage their subscriptions efficiently. Show full answer Show less ## Important Upgrade Information * **Zurich:** Subscription Management version 5.0 is active by default. Upgrading to version 6.1 or later is recommended to access the latest features. * **Australia:** Version 6.1 is active by default. * **Brazil:** No new updates to Subscription Management itself, but important feature changes are noted. ## Key Features Introduced * **Workflow Data Fabric Monitoring:** Track usage and token consumption for Workflow Data Fabric capabilities (Zurich and Australia). * **Custom Application and Table Mapping:** Map missing custom applications and tables directly through Subscription Management lists (Zurich). * **Domain Separation Support:** Filter subscribers and view Now Assist usage by domain in domain-separated instances (Zurich and Australia). * **Account-Level Cloud Capacity Storage Pool:** In Brazil, storage entitlement is pooled at the account level, allowing flexible usage across the environment. * **Moveworks Consumption Tracking:** Starting in Zurich patch 13 and Australia patch 7, Moveworks consumption is measured as part of the Assist meter, applying standard subscription rules (Brazil continues support). ## Changes to Existing Features * **User-Based Subscription Allocation:** Manual allocation workflow has been removed for administrators who never used it, simplifying management. Existing manual allocators retain access. * **Hidden User-Based Allocation Details:** Allocation details are hidden in the overview to prevent inaccuracies; customers should contact their account executive for details. * **Now Assist Usage Measurement:** Evolving measurement logic requires updating Subscription Management to avoid mixed states---version 6.0.2 or later for Zurich and 6.1 or later for Australia and Brazil. * **Assist Usage Excludes Demo Data:** Demonstration instances are excluded from usage counts to improve accuracy. * **Coral Theme:** Introduced as the default theme for portals and mobile/web experiences, offering a fresh, brand-neutral look with an optional dark mode. ## Removed and Deprecated Features No features or functionality were removed or deprecated between Zurich and Brazil releases. ## Activation and Access * Subscription Management is an AI Platform feature active by default across all releases. * Updates and activation details are accessible via the ServiceNow Store, where customers can also submit requests and view app version histories. ## Additional Considerations * No new browser, accessibility, localization, or additional requirements were introduced between Zurich and Brazil. * Highlight features enable customers to manage custom applications and tables, filter by domain, monitor Workflow Data Fabric usage, and gain real-time entitlement visibility to optimize subscription compliance and usage. ## Practical Benefits for ServiceNow Customers Upgrading to Brazil empowers customers to: * Gain comprehensive visibility and control over product subscriptions and entitlements in real time. * Maximize subscription usage and make informed purchasing decisions using detailed insights. * Maintain compliance and avoid unexpected costs by effectively tracking subscription usage and allocations over time. Consolidated page of all release notes for Subscription Management from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Subscription Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Subscription Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-subscriptionmanagement-summary__entry__2} | Release | Release notes | |-|-| | Zurich | Upgrade information : Subscription Management version 5.0 is active by default on all instances of the Zurich release. Update to Subscription Management version 6.1 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=zurich&ft:locale=en-US). | | Australia | Upgrade information : Subscription Management version 6.1 is active by default on instances of the Australia release. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=australia&ft:locale=en-US). | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=zurich&ft:locale=en-US) : Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability. [Manage custom applications and table mapping through the platform](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=zurich&ft:locale=en-US) : Map any missing custom application and tables in Subscription Management to a subscription directly from the Custom Applications list or Custom Table Inventory list. [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=zurich&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions and view Now Assist usage by domain. | | Australia | [Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=australia&ft:locale=en-US) : View and filter subscribers by domain for user-based subscriptions and view Now Assist usage by domain. [Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=australia&ft:locale=en-US) : Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Subscription Management features. {#dfrn3-subscriptionmanagement-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [Support for Moveworks consumption tracking](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Starting in Zurich patch 13, Moveworks consumption can now be measured as part of your Assist meter, following the same subscription rules as other assist-based products. For more information about the timeline and required steps for integration, see [Moveworks Assist in Subscription Management: Rollout Timeline, Customer Actions \& FAQ \[KB3147691\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3147691) on the Now Support Knowledge Base. [Streamlined user-based subscription allocation starting in Zurich Path 11](https://www.servicenow.com/docs/access?context=managing-user-subscriptions-v2&family=zurich&ft:locale=en-US) : To simplify the Subscription Management experience, the manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it. Administrators who have manually allocated user-based subscriptions before can still make manual allocations. [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=zurich&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Now Assist usage measurement is evolving. If your instances are below Zurich Patch 6, update Subscription Management to version 6.0.2 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview \& New Measurement Logic \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710). Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US) : Demonstration instances are excluded from the total Assist usage count to improve tracking of Assist consumption. | | Australia | [Support for Moveworks consumption tracking](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Starting in Australia patch 7, Moveworks consumption can now be measured as part of your Assist meter, following the same subscription rules as other assist-based products. For more information about the timeline and required steps for integration, see [Moveworks Assist in Subscription Management: Rollout Timeline, Customer Actions \& FAQ \[KB3147691\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3147691) on the Now Support Knowledge Base. [Now Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Demonstration instances are excluded from the total Now Assist usage count to improve tracking of Assist consumption. The accrual time field displays when Now Assist data was last accrued. [Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US) : Now Assist usage measurement is evolving. Update Subscription Management to version 6.1 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview \& New Measurement Logic: January 2026 \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710) on the Now Support Knowledge Base. [Streamlined user-based subscription allocation](https://www.servicenow.com/docs/access?context=managing-user-subscriptions-v2&family=australia&ft:locale=en-US) : To simplify the Subscription Management experience, the manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it. Administrators who have manually allocated user-based subscriptions before can still make manual allocations. [Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=australia&ft:locale=en-US) : To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details. | | Brazil | [Account-level cloud capacity storage pool](https://www.servicenow.com/docs/access?context=monitoring-cloud-entitlements&family=brazil&ft:locale=en-US) : Cloud capacity storage is now pooled at the account level rather than capped at the instance level. This means your total storage entitlement can be used more flexibly, wherever it's needed across your environment. [Support for Moveworks consumption tracking](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=brazil&ft:locale=en-US) : Moveworks consumption can now be measured as part of your Assist meter, following the same subscription rules as other assist-based products. For more information about the timeline and required steps for integration, see [Moveworks Assist in Subscription Management: Rollout Timeline, Customer Actions \& FAQ \[KB3147691\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3147691) on the Now Support Knowledge Base. | [ ] ## Removed Between your current release family and Brazil, some Subscription Management features or functionality were removed. {#dfrn3-subscriptionmanagement-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Subscription Management features or functionality were deprecated. {#dfrn3-subscriptionmanagement-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Subscription Management. {#dfrn3-subscriptionmanagement-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=zurich\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=zurich&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=zurich\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store\&family=australia\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=australia&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes\&family=australia\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Subscription Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | Activation information : Subscription Management is a ServiceNow AI Platform feature that is active by default. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Subscription Management, such as specific requirements or compliance levels. {#dfrn3-subscriptionmanagement-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Subscription Management we have noted them here. {#dfrn3-subscriptionmanagement-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Manage custom applications and table mapping through the custom application list and custom table inventory list. * View and filter subscribers by domain for user-based subscriptions in domain-separated instances. * View and filter Now Assist usage by domain in domain-separated instances. * Monitor Workflow Data Fabric usage and view token use rate of each capability. Zurich Path 11 * Automatically manage user-based allocations by user roles if you have never used the manual allocation workflow before. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=zurich&ft:locale=en-US) for more information. | | Australia | * View and filter Now Assist usage by domain in domain-separated instances. * Monitor Workflow Data Fabric usage and view token use rate of each capability. See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=australia&ft:locale=en-US) for more information. | | Brazil | * Gain visibility and control of your product subscriptions and their applications. * Access a real-time view of your entitlement data. * Maximize subscription usage and make informed decisions about purchases by viewing insights. * Stay in compliance and avoid unexpected costs by tracking subscription usage and over time.allocations See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=brazil&ft:locale=en-US) for more information. | [ ]