--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Synthetic Monitoring release notes for upgrades from Zurich to Brazil # Combined Synthetic Monitoring release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Synthetic Monitoring Release Notes for Upgrades from Zurich to Brazil This consolidated guide provides ServiceNow customers with essential information on upgrading Synthetic Monitoring from the Zurich release family to the Brazil release family. It includes new features, changes, and important upgrade considerations applicable to Synthetic Monitoring across these releases. Show full answer Show less ## Key Features Introduced (Zurich to Brazil) * **View Monitors with Open Alerts:** Easily identify all monitors that currently have open alerts. * **Alert Navigation:** Access and review alerts associated with individual monitors directly. * **Tag-Based Clustering:** Assign tags to monitor alerts to group and manage them more effectively. * **OAuth Credential Support:** Utilize OAuth-based credentials for endpoints, enhancing security and integration capabilities. * **MID Server Support:** Execute synthetic monitors from your MID Server, enabling better control over monitoring locations. * **HTTP Endpoint Creation:** Create HTTP endpoints for monitors within the Synthetic Monitoring workspace without navigating away. * **Support Group Assignments:** Assign support groups to monitors so that alerts automatically follow predefined alert automation rules. ## Important Changes to Existing Features * **Configuration Tab Removal:** The Configuration tab on the Monitor Details page has been removed; access configuration details now via the Details tab. * **Landing Page Enhancements:** Introduction of a new open alerts filter, an Open Alerts column in the Monitors table, and a dedicated Alerts tab on the Monitor Details page to streamline alert management. * **Alert Visibility:** New Alert column in the Monitor result history table displays open alerts for executed tests. * **Tagging on Monitor Creation:** Ability to add tags during alert configuration on the Create Monitor page for better alert categorization. * **Coral Theme:** A new default theme providing a modern, brand-neutral interface for portal, web, and mobile experiences, with an optional dark mode. * **Synthetic Location Table Updates:** Added columns to indicate location type (MID Server, ACC Collector, or platform-hosted) and the number of monitors running at each location. ## Upgrade and Activation Notes * No features or functionality were removed or deprecated between Zurich and Brazil releases. * Synthetic Monitoring is available via the ServiceNow Store for Brazil release activation. * There are no new additional requirements, browser requirements, accessibility, or localization changes noted for this upgrade. ## Practical Benefits for ServiceNow Customers * Enhanced alert management and visibility allow quicker identification and resolution of monitoring issues. * Improved user interface with the Coral theme offers a more intuitive and visually appealing experience. * OAuth credential support and MID Server execution provide greater security and flexible deployment options. * Streamlined workflows such as HTTP endpoint creation and support group integrations reduce administrative overhead. ## Next Steps Before upgrading to Brazil, ServiceNow customers should review and complete any relevant pre- and post-upgrade tasks to ensure a smooth transition. Leveraging the new features and changes will help optimize Synthetic Monitoring to better meet business needs and improve incident responsiveness. Consolidated page of all release notes for Synthetic Monitoring from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Synthetic Monitoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Synthetic Monitoring to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-syntheticmonitoring-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Synthetic Monitoring. {#dfrn3-syntheticmonitoring-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [View all monitors with open alerts](https://www.servicenow.com/docs/access?context=identifying-system-issues&family=zurich&ft:locale=en-US) : As of 1.4, view all monitors with open alerts. [View alerts associated with a monitor](https://www.servicenow.com/docs/access?context=view-alerts-for-a-synthetic-monitor&family=zurich&ft:locale=en-US) : As of 1.4, navigate to a monitor's open alerts. [Assign tags to a monitor's alerts](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : As of 1.4, use tag-based clustering to group monitor alerts. [Use OAuth-based credentials](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : As of 1.4, OAuth credentials on endpoints are supported. [MID Server support for running synthetic monitors](https://www.servicenow.com/docs/access?context=create-synthetic-monitoring-locations&family=zurich&ft:locale=en-US) : Run synthetic monitors from your MID Server. [HTTP endpoint creation directly in synthetic monitoring](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : Create HTTP endpoints for your monitors without leaving the SOW. [Support groups for synthetic monitor-based alerts](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : Assign a support group to a monitor, and then any raised alerts follow the associated alert automation rules. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Synthetic Monitoring features. {#dfrn3-syntheticmonitoring-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [Configuration tab removed](https://www.servicenow.com/docs/access?context=view-test-details&family=zurich&ft:locale=en-US) : In version 1.4, the Configuration tab on the Monitor Details page has been removed. You can access this information from the Details tab. [Landing page updates](https://www.servicenow.com/docs/access?context=view-aggregat-monitor-information&family=zurich&ft:locale=en-US) : In version 1.4, these changes were made to the landing page: * New open alerts filter * New Open alerts column in the Monitors table [New Alerts tab on the Monitor Details page](https://www.servicenow.com/docs/access?context=view-alerts-for-a-synthetic-monitor&family=zurich&ft:locale=en-US) : In version 1.4, you can view all alerts for a monitor or filter by open alerts. [New Alert column in the Monitor result history table on the Details tab](https://www.servicenow.com/docs/access?context=view-a-monitor-s-test-results&family=zurich&ft:locale=en-US) : In version 1.4, you can see open alerts for any tests the monitor has run. [Tag field on the Create Monitor page](https://www.servicenow.com/docs/access?context=create-synthetic-monitor&family=zurich&ft:locale=en-US) : In version 1.4, you can add tags when configuring alerts for monitors. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [New columns in the Synthetic Location table](https://www.servicenow.com/docs/access?context=create-synthetic-monitoring-locations&family=zurich&ft:locale=en-US) : * Type: Shows whether the location is a MID Server, ACC Collector, or hosted on the platform. * Number of monitors: Displays the number of monitors running on the location. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Synthetic Monitoring features or functionality were removed. {#dfrn3-syntheticmonitoring-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Synthetic Monitoring features or functionality were deprecated. {#dfrn3-syntheticmonitoring-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Synthetic Monitoring. {#dfrn3-syntheticmonitoring-summary__entry__42} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Note: Synthetic monitoring is available in the ServiceNow Store. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Synthetic Monitoring, such as specific requirements or compliance levels. {#dfrn3-syntheticmonitoring-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Synthetic Monitoring we have noted them here. {#dfrn3-syntheticmonitoring-summary__entry__82} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | * Get real-time notifications for outages before they impact users. * Visualize synthetic test results. * Update monitors to match your business needs. See [Explore](https://www.servicenow.com/docs/access?context=exploring-synthetic-monitoring&family=brazil&ft:locale=en-US) for more information. | [ ]