--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Threat Intelligence Security Center release notes for upgrades from Zurich to Brazil # Combined Threat Intelligence Security Center release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 15 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Threat Intelligence Security Center release notes for upgrades from Zurich to Brazil This consolidated release note outlines the key updates, new features, changes, and upgrade considerations for ServiceNow Threat Intelligence Security Center (TISC) from the Zurich release family through Australia to the Brazil release. It is designed to assist ServiceNow customers in preparing for and successfully executing upgrades, understanding new capabilities, and adapting workflows accordingly. Show full answer Show less ## Important Upgrade Information * Automated correlation rules have changed in Brazil, affecting relationship creation; existing relationships remain unchanged. * Potential relationships cease creation when volume thresholds are reached; review and adjust thresholds post-upgrade if handling high-volume feeds. * The "Relate Indicators with Objects Based on Common Observables" correlation rule has been removed, but prior relationships are preserved. ## New Features and Enhancements ### Zurich to Australia Highlights * **External Sharing:** Supports secure, automated sharing of threat intelligence using STIX 2.1 and MISP formats across agencies, integrations, and TAXII-based TISC instances. * **Reporting:** Configure report templates outside case management with a new reporting section in the Threat Intelligence Library. * **MISP API Feed:** Import threat events, attributes, and objects directly from MISP servers. * **Investigation Canvas Enhancements:** Custom event types, timelines, and improved visualization using MITRE ATT\&CK mapping. * **TISC Add-on for Splunk:** Added attributes stored in Splunk KV Store and support for historical data ingestion with flexible expiration. * **CrowdStrike Feed Enhancements:** Mapped malicious confidence levels to TISC confidence and ingested malware records with structured tagging for threat actors. * **AI Capabilities (Australia):** Introduction of ServiceNow Otto® AI platform with generative AI skills including automated case summarization and report generation. * **Threat Hunting Playbooks:** Out-of-the-box guided workflows for investigations within case management. * **Additional Entity Support:** Creation and relationship linking for CWE records, remediations, products, vendors, and automated zero-day vulnerability generation. ### Brazil Release Highlights * **AI-Powered Data Import:** Extract structured threat intelligence from PDFs and images with confidence scoring and audit traceability. * **Integration Enhancements:** Direct CrowdStrike Falcon NextGen SIEM sighting searches from TISC interface; ingestion of CrowdStrike vulnerability intelligence feed with read-only feed configurations during active ingestion. * **Security Incident Integration:** Link entities to security incidents directly without needing to create separate TISC cases, improving workflow efficiency. * **Observable Extraction:** Automatic extraction of observables from STIX indicator patterns during ingestion for streamlined library updates. * **Correlation Improvements:** Reputation checks and deduplication in confirmed relationships produce more accurate source/destination traffic associations. * **SIR Workspace Integration:** Bidirectional linking of TISC entities within the Security Incident Response workspace context tab. * **CrowdStrike Falcon EDR Integration:** Indicators sent carry "TISC Intelligence" source with configurable expiration and support for Prevent action. ## Changes and Removals * Some existing correlation rules and features were removed or deprecated but previous data remains intact. * The LLM service has been updated with new models (Gemma 4) and older models deprecated for new development starting September 2026, impacting AI skill configurations. * System properties and UI elements have been improved or renamed for clarity and enhanced user experience. ## Activation and Additional Requirements * TISC is available through the ServiceNow Store; installation requires requesting the app via the store. * AI features require installation of ServiceNow Otto for TISC and enabling the "Extract information from documents" skill for AI-assisted intelligence import. * CrowdStrike vulnerability intelligence feed requires appropriate CrowdStrike subscription (e.g., Falcon Adversary Intelligence or Premium). * APIs and credentials are needed for CrowdStrike NextGen SIEM sighting search functionality. ## Accessibility and User Experience * The new default Coral theme includes a dark mode option for web and mobile, improving readability and reducing eye strain. ## Benefits for ServiceNow Customers * Accelerate threat response with AI-driven case summarization, report generation, and automated extraction of threat data from diverse sources. * Centralize threat intelligence from external feeds, internal systems, and integrated vendor data to improve situational awareness. * Streamline investigation workflows through enhanced integration with Security Incident Response, Investigation Canvas, and MITRE ATT\&CK mapping. * Enhance collaboration by securely sharing intelligence across trust boundaries with automated tagging, deduplication, and archival capabilities. * Maintain data accuracy and operational Consolidated page of all release notes for Threat Intelligence Security Center from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Threat Intelligence Security Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Threat Intelligence Security Center to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-threatintelligencesecuritycenter-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Upgrade information : * Changes to the automated correlation rules affect which relationships are created after upgrade. Relationships created under the previous rule logic are preserved and aren't modified. * Creation of potential relationships stops once the potential relationship table reaches its configured volume threshold. Review the threshold configuration after upgrade if your instance ingests high-volume feeds. * The Relate Indicators with Objects Based on Common Observables correlation rule is removed. Relationships it created previously are preserved. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Threat Intelligence Security Center. {#dfrn3-threatintelligencesecuritycenter-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Configuring Threat Intelligence External Sharing](https://www.servicenow.com/docs/access?context=tisc-intel-sharing&family=zurich&ft:locale=en-US) : Take advantage of external sharing for secure, automated, and on-demand dissemination of threat intelligence using STIX 2.1 and MISP formats. Supports sharing across external agencies (CISA, ISAC), integrations (SIEMs, EDRs), TAXII-based TISC instances, and inbound intelligence from external entities. [Configure report templates](https://www.servicenow.com/docs/access?context=tisc-report-templates&family=zurich&ft:locale=en-US) : Generate reports outside case management using base templates through a new reporting section in the Threat Intelligence Library. [Configure custom MISP API feed](https://www.servicenow.com/docs/access?context=tisc-premium-misp&family=zurich&ft:locale=en-US) : Import events, attributes, and objects from the MISP server into the Threat Intelligence Library. [Configure Custom Event Types for Timeline](https://www.servicenow.com/docs/access?context=tisc-config-timeline&family=zurich&ft:locale=en-US) and [Using Timeline in Investigation Canvas](https://www.servicenow.com/docs/access?context=tisc-timeline-events&family=zurich&ft:locale=en-US) : Define, visualize, and manage timeline events associated with nodes through the Investigation Canvas. [Configure TISC add-on in Splunk](https://www.servicenow.com/docs/access?context=tisc-configure-splunk&family=zurich&ft:locale=en-US) : Include optional attributes during configuration that can be stored in the Splunk KV Store. [Configure Premium Threat Feed for CrowdStrike](https://www.servicenow.com/docs/access?context=premium-threat-feed-for-crowdstrike&family=zurich&ft:locale=en-US) : Map CrowdStrike Indicator Malicious confidence to TISC confidence. [View Threat Intel Feeds](https://www.servicenow.com/docs/access?context=base-system-threat-intel-feeds&family=zurich&ft:locale=en-US) : Map specific source values to required observable fields during import process. | | Australia | [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Generate a Case Report using generative AI](https://www.servicenow.com/docs/access?context=na-tisc-generate-ai-reports&family=australia&ft:locale=en-US) : Introduced the TISC Report Authoring skill to generate analyst‑grade threat intelligence reports from threat cases. Supports configurable styling and analyst-defined instructions for content and focus. [Summarize a case](https://www.servicenow.com/docs/access?context=now-assist-tisc-case-summarization&family=australia&ft:locale=en-US) : The TISC Case Summarization skill brings generative AI capabilities directly into threat intelligence workflows.  Analysts can generate concise AI-powered summaries of threat cases, including case overview, findings, key actions taken, and recommended next steps. [Automatic Threat Actor priority tagging](https://www.servicenow.com/docs/access?context=tisc-threat-actor-priority-tagging&family=australia&ft:locale=en-US) : Enable automatic tagging of threat actors based on their origin locations. [Configure TISC add-on in Splunk](https://www.servicenow.com/docs/access?context=tisc-configure-splunk&family=australia&ft:locale=en-US) : TISC Add-on for Splunk Enterprise adds historical data ingestion and flexible expiration handling. [Link nodes in the Relationship Graph](https://www.servicenow.com/docs/access?context=tisc-link-nodes&family=australia&ft:locale=en-US) : The relationship graphs show immediate relationships to the home node for quick rendering of the graph. Filters enable analysts to narrow down to specific nodes and relationships.  [MITRE ATT\&CK Technique Extraction Rules](https://www.servicenow.com/docs/access?context=mitre-extraction-rules&family=australia&ft:locale=en-US) : Enhanced MITRE™ extraction rule schema to add a combined Techniques and tactics regex extraction type. [Threat Hunting Playbook](https://www.servicenow.com/docs/access?context=tisc-threat-hunt-playbook&family=australia&ft:locale=en-US) : Threat hunting playbook is now available out of the box. Analysts can use Playbooks for case management as a guided, stage-based workflow for investigations. [Configure Premium Threat Feed for CrowdStrike](https://www.servicenow.com/docs/access?context=premium-threat-feed-for-crowdstrike&family=australia&ft:locale=en-US) : Enhanced CrowdStrike premium Threat feed by adding `Malware` to the record types to ingest. Threat Actor records now link to `Malware` through `uses` and `develops` relationships, and to `Location` through `originates-from` and `targets` relationships. Report and Indicator records are linked to `Malware` through `associated-with`. Threat Actor records ingested from CrowdStrike now represent `capabilities`, `target industries`, `target regions`, `target countries`, and `origins` as structured tags rather than free-text, additional context fields. Users can use these attributes as filters. [Have I Been Pwned integration](https://www.servicenow.com/docs/access?context=tisc-hibp-integration&family=australia&ft:locale=en-US) : Added support in TISC for Have I been pwned? (HIBP) observable enrichment, enabling analysts to identify whether observables have been exposed in known data breaches instances. [Configure Tagging Rules in TISC](https://www.servicenow.com/docs/access?context=tisc-tag-rules&family=australia&ft:locale=en-US) : Introduced automated tagging of RSS feed records using configurable tagging rules to apply tags and taxonomies. [Create a CWE record](https://www.servicenow.com/docs/access?context=tisc-create-cwe-record&family=australia&ft:locale=en-US) : Introduced CWEs as related entities with support for relationship linking. [Create Remediations](https://www.servicenow.com/docs/access?context=tisc-create-remediation-record&family=australia&ft:locale=en-US) : Introduced remediations as related entities with support for relationship linking and added support for managing remediations. [Create a Product](https://www.servicenow.com/docs/access?context=tisc-create-product&family=australia&ft:locale=en-US) : Introduced products as related entities with support for relationship linking. [Create a Vendor](https://www.servicenow.com/docs/access?context=tisc-add-vendor-to-vul&family=australia&ft:locale=en-US) : Associated vendors as related entities with support for relationship linking. [Automated creation of zero day vulnerability](https://www.servicenow.com/docs/access?context=tisc-zero-day-vuln-scenario&family=australia&ft:locale=en-US) : Automatically generate zero day vulnerability records from flagged RSS feeds with extracted and linked CPE, CWE, and CVE details for enhanced threat analysis. The catalog now includes the RSS feed for Google Project Zero, enabling real-time detection of emerging threats. [Create Vulnerability Assessment from a Vulnerability](https://www.servicenow.com/docs/access?context=tisc-vul-assess&family=australia&ft:locale=en-US) : Initiate vulnerability assessments directly from identified issues for faster risk evaluation. Sample workflows and flow actions are included to automate the assessment process. [Create Security Incident from a Vulnerability Record](https://www.servicenow.com/docs/access?context=tisc-create-security-incident&family=australia&ft:locale=en-US) : Create security incident records directly from detected vulnerabilities to expedite incident response and streamline threat management workflows. [Enable security incidents for vulnerabilities](https://www.servicenow.com/docs/access?context=tisc-view-security-context&family=australia&ft:locale=en-US) : View vulnerabilities and related intelligence in the TISC Context tab of Security Incident Response Workspace, allowing analysts to quickly access risk data during investigations without navigating to separate records. | | Brazil | [Import data using AI](https://www.servicenow.com/docs/access?context=import-data-using-ai&family=brazil&ft:locale=en-US) : Import threat advisories as PDF or image files and let AI extract structured IOCs, threat actors, malware, and campaigns in seconds. Review extracted entities in a dedicated pane, grouped by type with AI extraction confidence score and reasoning, before they enter the library. Every AI-assisted import is captured in an audit record for full traceability. [Configure CrowdStrike NextGen SIEM sighting search](https://www.servicenow.com/docs/access?context=tisc-crowdstrike-ngsiem-integration&family=brazil&ft:locale=en-US) : Search CrowdStrike Falcon NextGen SIEM for observable sightings directly from the Threat Intelligence Library, case artifacts, or an automated workflow, with results captured as sighting records on the observable. [Configure Premium Threat Feed for CrowdStrike](https://www.servicenow.com/docs/access?context=premium-threat-feed-for-crowdstrike&family=brazil&ft:locale=en-US) : Ingest and correlate threat intelligence with integrated vulnerability intelligence feed from CrowdStrike. [Add security incident to TISC case](https://www.servicenow.com/docs/access?context=add-incident-to-case&family=brazil&ft:locale=en-US) : Link entities to security incidents directly from either the SIR workspace or the entity record without creating a TISC case first. [Create a related record to link](https://www.servicenow.com/docs/access?context=tisc-create-new-related-record&family=brazil&ft:locale=en-US) : Add related intelligence without leaving your investigation. Create and link new records from within your workflow. [Observable extraction from indicator patterns](https://www.servicenow.com/docs/access?context=tisc-extract-observables-from-indicators&family=brazil&ft:locale=en-US) : Observables are extracted from STIX indicator pattern values during ingestion, added to the library, and related to the parent indicator automatically. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Threat Intelligence Security Center features. {#dfrn3-threatintelligencesecuritycenter-summary__entry__18} | Release | Release notes | |-|-| | Zurich | [\[Placeholder link text to key bundle-security.tisc-canvas-internal-intel\]](https://www.servicenow.com/docs/access?context=tisc-canvas-internal-intel&family=zurich&ft:locale=en-US) : Introduced Add From Internal Intelligence option to include the data from the internal systems. [Define an Observable](https://www.servicenow.com/docs/access?context=define-an-observable&family=zurich&ft:locale=en-US) : Introduced a notice when deleting an observable record to help prevent accidental removal of its associated source records. [Configure Custom Field Mapping](https://www.servicenow.com/docs/access?context=tisc-field-mapping&family=zurich&ft:locale=en-US) : The list view has been replaced with a code editor in the Sample data (Input) section of the field mapping, preserving the original structure and formatting of raw data. [Creating an investigation canvas](https://www.servicenow.com/docs/access?context=tisc-create-canvas&family=zurich&ft:locale=en-US) Clear canvas button : A Clear canvas button to clear the canvas permanently removes all nodes from the investigation canvas. [Manage Techniques](https://www.servicenow.com/docs/access?context=tisc-manage-techniques&family=zurich&ft:locale=en-US) : Introduced Priority levels and TISC Tags to categorize and tag MITRE Techniques more effectively. [Components installed with Threat Intelligence Security Center](https://www.servicenow.com/docs/access?context=tisc-components-installed&family=zurich&ft:locale=en-US) : Introduced a new system property to configure the default Traffic Light Protocol (TLP) level. [Import data using structured file](https://www.servicenow.com/docs/access?context=import-data-using-structured-file&family=zurich&ft:locale=en-US) : Introduced an Add Observable(s) to Security Control List drop-down list to enable the importing of Allow listed observables directly through Import Intelligence. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [\[Placeholder link text to key bundle-security.tisc-canvas-internal-intel\]](https://www.servicenow.com/docs/access?context=tisc-canvas-internal-intel&family=zurich&ft:locale=en-US) : Aggregate and analyze the data from internal systems through internal intelligence included in the Investigation Canvas module to help you identify potential threats more effectively. [Import Intelligence in TISC](https://www.servicenow.com/docs/access?context=importing-threat-intelligence&family=zurich&ft:locale=en-US) : Enhanced the Import Intelligence functionality to support direct import of allow list observables. [Working with Investigation Canvas](https://www.servicenow.com/docs/access?context=tisc-investigation-canvases&family=zurich&ft:locale=en-US) : The Investigation Canvas feature has been extended to include customized nodes, node relationships, and node legends, as well as the grouping and ungrouping of nodes. [Investigation canvas and MITRE ATT\&CK](https://www.servicenow.com/docs/access?context=investigation-and-mitre&family=zurich&ft:locale=en-US) : Navigate and use the MITRE-ATT\&CK model within the Investigation Canvas more effectively by taking advantage of enhanced filtering options. | | Australia | [Now Assist \> ServiceNow Otto® announcement](https://www.servicenow.com/docs/access?context=sn-ai-implementation-landing&family=australia&ft:locale=en-US) : ServiceNow Otto introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. [TISC Library Repository](https://www.servicenow.com/docs/access?context=tisc-ioc&family=australia&ft:locale=en-US) : Enhanced Threat Intelligence Library list views by grouping observables, indicators, threat entities, RSS feed, and vulnerability artifacts into appropriate categories for improved navigation. [Create Vulnerability Assessment from a Vulnerability](https://www.servicenow.com/docs/access?context=tisc-vul-assess&family=australia&ft:locale=en-US) : Introduced a new button Create Vulnerability Assessment to conduct a vulnerability assessment for a specific vulnerability. [Create Security Incident from a Vulnerability Record](https://www.servicenow.com/docs/access?context=tisc-create-security-incident&family=australia&ft:locale=en-US) : Introduced a new button Create Security Incident to facilitate identifying vulnerabilities and enable faster incident response within the threat analysis. [Threat Intelligence Security Center Catalog](https://www.servicenow.com/docs/access?context=threat-intelligence-security-center-catalogue&family=australia&ft:locale=en-US) : Introduced a new catalog entry which includes the RSS feed for Google Project Zero, enabling real-time detection of emerging threats. [MITRE ATT\&CK Technique Extraction Rules](https://www.servicenow.com/docs/access?context=mitre-extraction-rules&family=australia&ft:locale=en-US) and [View extracted MITRE ATT\&CK Techniques](https://www.servicenow.com/docs/access?context=mitre-extraction-method&family=australia&ft:locale=en-US) : Enabled MITRE-ATT\&CK extraction rules for RSS feed to map and associate MITRE-ATT\&CK techniques. [View RSS Feeds](https://www.servicenow.com/docs/access?context=define-rss-feeds&family=australia&ft:locale=en-US) : Enhanced the RSS feed schema and parsers to support additional fields, including tags, taxonomies, status, and expiration time. [Export intelligence data](https://www.servicenow.com/docs/access?context=tisc-export-observables&family=australia&ft:locale=en-US), [Sharing of Outbound Intelligence Records from GUI](https://www.servicenow.com/docs/access?context=tisc-create-intel-records-lib&family=australia&ft:locale=en-US), and [Add to TAXII Collections from Library List View](https://www.servicenow.com/docs/access?context=tisc-obs-add-taxii-collects&family=australia&ft:locale=en-US) : Enhanced STIX 2.1 export to include Traffic Light Protocol (TLP) definitions applied to intelligence objects as TLP 2.0 marking definition objects. For more information, see [Marking Definition](https://www.servicenow.com/docs/access?context=marking-definition&family=australia&ft:locale=en-US). [System properties for TISC Reports](https://www.servicenow.com/docs/access?context=reports-system-properties&family=australia&ft:locale=en-US) : The system property `sn_sec_tisc.reporting.email_template_sn_sec_tisc_case` is no longer supported in TISC. It has been renamed to `sn_sec_tisc.default_report_email_template`, effective with the latest release. [Configure custom MISP API feed](https://www.servicenow.com/docs/access?context=tisc-premium-misp&family=australia&ft:locale=en-US) : Enhanced MISP API feed ingestion to handle events when the published timestamp is greater than the modified timestamp. [Define Vulnerability](https://www.servicenow.com/docs/access?context=define-vulnerability&family=australia&ft:locale=en-US) and [Access the Vulnerability Entities](https://www.servicenow.com/docs/access?context=access-the-vulnerability-entities&family=australia&ft:locale=en-US) : Enhanced the vulnerability schema to support additional vulnerability intelligence fields related to CVSS scoring, exploit details, and remediation information. | | Brazil | [Automated correlation](https://www.servicenow.com/docs/access?context=automated-correlation-rules&family=brazil&ft:locale=en-US) : Confirmed relationship rules now apply reputation checks and direction-agnostic deduplication, producing accurate source-of-traffic and destination-of-traffic relationships. Potential correlation rules are more selective and correlation requires a reputation match plus multiple shared observables. [TISC integration within SIR Workspace](https://www.servicenow.com/docs/access?context=tisc-sir-workspace&family=brazil&ft:locale=en-US) : Directly link or unlink TISC entities in TISC Context tab of SIR workspace. The changes made in TISC context or TISC internal intelligence tab reflect bidirectionally. [CrowdStrike Falcon EDR integration](https://www.servicenow.com/docs/access?context=crowdstrike-edr-integration&family=brazil&ft:locale=en-US) : Indicators sent to CrowdStrike Falcon EDR now carry "TISC Intelligence" as the source. A configuration option applies the TISC expiration time, falling back to the observable type expiration when the option is disabled. The Prevent action is supported alongside Detect. [Configure Premium Threat Feed for CrowdStrike](https://www.servicenow.com/docs/access?context=premium-threat-feed-for-crowdstrike&family=brazil&ft:locale=en-US) : Ingest Vulnerability intelligence from CrowdStrike. Feed configurations are set to read-only when they're enabled, preventing changes that would disrupt an ingestion already in progress. [Review revoked pairs](https://www.servicenow.com/docs/access?context=tisc-review-revoked-mitre-associations&family=brazil&ft:locale=en-US) : MITRE ingestion now provides a review queue for revoked technique-to-tactic associations that the newer MITRE ATT\&CK version no longer defines. | [ ] ## Removed Between your current release family and Brazil, some Threat Intelligence Security Center features or functionality were removed. {#dfrn3-threatintelligencesecuritycenter-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Threat Intelligence Security Center features or functionality were deprecated. {#dfrn3-threatintelligencesecuritycenter-summary__entry__34} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Now LLM service deprecation : Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the [KB3066214: ServiceNow Otto Model Upgrades](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3066214) article in the Now Support Knowledge Base. | [ ] ## Activation information Review information on how to activate Threat Intelligence Security Center. {#dfrn3-threatintelligencesecuritycenter-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Install Threat Intelligence Security Center by requesting it from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Threat Intelligence Security Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Threat Intelligence Security Center by requesting it from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Threat Intelligence Security Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | Activation information : Install Threat Intelligence Security Center by requesting it from the [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). Visit the [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). Install ServiceNow Otto for Threat Intelligence Security Center (TISC) to use the AI features. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Threat Intelligence Security Center we have noted them here. {#dfrn3-threatintelligencesecuritycenter-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | Additional requirements : * The CrowdStrike vulnerability intelligence feed requires a CrowdStrike subscription that includes vulnerability intelligence, such as Falcon Adversary Intelligence or Falcon Adversary Intelligence Premium. * Sighting search with CrowdStrike NextGen SIEM requires the CrowdStrike API base URL, a client ID, and a client secret. Which log repositories you can search depends on the Falcon subscriptions enabled on your account. * The Extract information from documents skill must be enabled for the AI-powered intelligence import. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Threat Intelligence Security Center we have noted them here. {#dfrn3-threatintelligencesecuritycenter-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Threat Intelligence Security Center, such as specific requirements or compliance levels. {#dfrn3-threatintelligencesecuritycenter-summary__entry__66} | Release | Release notes | |-|-| | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Threat Intelligence Security Center we have noted them here. {#dfrn3-threatintelligencesecuritycenter-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Threat Intelligence Security Center we have noted them here. {#dfrn3-threatintelligencesecuritycenter-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * External sharing is now generally available, allowing secure and automated sharing of threat intelligence in STIX 2.1 and MISP formats. * Redesigned the Investigation Canvas with activity timelines, added internal intelligence, improved node design and interactions, enhanced related records to retrieve all the associated records, and upgraded the MITRE card with filter capabilities for a smoother experience. * Introduced the ability to import events directly from the MISP server. * Implemented a unified mapping experience for the text based feeds such as TEXT, CSV, and JSON import formats. * Implemented confidence mapping for the CrowdStrike (CS) Feed as part of additional settings. You can now map the malicious confidence levels of CrowdStrike indicators to the observable confidence values. See [Threat Intelligence Security Center](https://www.servicenow.com/docs/access?context=tisc-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * ServiceNow Otto® is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Threat Intelligence Security Center (TISC). Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features. * Introduced AI-generated threat intelligence reports from case data with analyst-guided instructions. * Introduced AI-generated case summarization that analysts can use to generate concise case summaries. * Added playbooks support in Case Management, giving analysts a guided, stage-based workflow for investigations. * Added historical data ingestion and flexible expiration handling to TISC Add-on for Splunk Enterprise.  * Enhanced MITRE Extraction rule schema to add a combined Techniques and Tactics regex extraction type. * Enhanced Relationship Graph with filtering support and performance improvements. * Enhanced CrowdStrike feed to support ingestion of malwares. See [Threat Intelligence Security Center](https://www.servicenow.com/docs/access?context=tisc-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * Accelerate threat response with AI by summarizing cases, generating reports automatically, and extracting threats directly from imported documents. * Reduce investigation time by centralizing threat intelligence from external feeds and internal sources into a single system of action. * Resolve threats faster by investigating and responding to cases in the Threat Analyst Workbench, using investigation canvases, MITRE ATT\&CK mapping, and case management. * Strengthen partner collaboration by sharing threat intelligence securely across trust boundaries with inbound and outbound sharing profiles, TAXII servers, and redaction controls. * Keep your intelligence library accurate with less effort by automating expiration, tagging, deduplication, and archival of threat data. See [Threat Intelligence Security Center](https://www.servicenow.com/docs/access?context=tisc-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]