--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-zurich-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3bz bundleId : - delta3bz --- # Combined Upgrade Console release notes for upgrades from Zurich to Brazil # Combined Upgrade Console release notes for upgrades from Zurich to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Upgrade Console release notes for upgrades from Zurich to Brazil This consolidated release notes document covers the Upgrade Console enhancements and changes from the Zurich release through to the Brazil release of ServiceNow. It provides ServiceNow customers with a comprehensive view of new features, changes, deprecated functionality, and important upgrade considerations to enable a smooth transition between these versions. Show full answer Show less ## Key Features * **Upgrade Planning Enhancements (Zurich):** Users can now select or create an upgrade plan in the pre-upgrade phase for both production and sub-production instances, improving upgrade preparation. * **Preview and Store Application Upgrades (Zurich):** Enhanced functionalities in previewing application upgrades and managing post-upgrade application updates, including a new "Sync Now" option to refresh installed apps list when updates occur outside the upgrade process. * **Access Improvements:** Upgrade Console is accessible via the Admin menu under Admin Home, streamlining navigation. * **Guided Upgrade Process:** Structured upgrade workflows are available for sub-production instances (pre-upgrade, instance upgrade, post-upgrade) and production instances (select upgrade, pre-upgrade, instance upgrade, post-upgrade) to facilitate successful upgrades. * **Bulk Application Updates (Australia):** Enables updating multiple applications simultaneously, reducing manual effort. * **Application Version Compatibility (Australia):** The Now Assist suite supports automatic updates of related applications to compatible versions during upgrades based on the compatibility matrix. * **ATF Troubleshooting (Australia):** Access to the Automated Test Framework (ATF) troubleshooting agent is provided directly from the post-upgrade testing phase in non-production instances to address failed tests efficiently. * **Visual Updates (Zurich):** The Coral theme is now the default for portals and mobile/web experiences using Next Experience or Core UI, including a dark theme option for web and mobile. ## Key Changes * **Guided Upgrade Access (Zurich):** In addition to the Guided upgrade tab, users can resume ongoing upgrades via a new "Resume upgrade" option. * **Deprecated Features (Zurich):** The "Ready your environment" step has been removed from the pre-upgrade activities for production instances to streamline the process. ## Activation and Requirements * Upgrade Console is an AI Platform feature active by default and available through the ServiceNow Store. * There are no new additional requirements, browser requirements, accessibility updates, or localization changes reported between Zurich and Brazil releases. ## Practical Impact for ServiceNow Customers ServiceNow customers upgrading from Zurich through to Brazil can expect a more guided, streamlined upgrade process with enhanced planning tools and post-upgrade management capabilities. Enhanced application update workflows and troubleshooting tools reduce manual effort and improve upgrade success rates. Visual and accessibility improvements contribute to a better user experience throughout the upgrade journey. Customers should review and complete the recommended pre- and post-upgrade tasks, leverage the new upgrade planning steps, and utilize enhanced troubleshooting and bulk update capabilities to ensure their upgrades are smooth and efficient. Consolidated page of all release notes for Upgrade Console from Zurich to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Upgrade Console release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Upgrade Console to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-upgradeconsole-summary__entry__2} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Upgrade Console. {#dfrn3-upgradeconsole-summary__entry__10} | Release | Release notes | |-|-| | Zurich | [Additional step in pre-upgrade activities](https://www.servicenow.com/docs/access?context=um-pre-upgrade-activities&family=zurich&ft:locale=en-US) : You an now choose an upgrade plan in the Choose an upgrade plan step by either selecting an existing plan or by creating a new plan. This new step is applicable for both production and sub-production instances. [Enhanced functionalities in the Preview application upgrades step](https://www.servicenow.com/docs/access?context=um-pre-upgrade-activities&family=zurich&ft:locale=en-US) : Experience the new functionalities within the Preview application upgrades step for a seamless upgrade experience on your instance. These new functionalities are applicable for both production and sub-production instances. [Enhanced capabilities in the Store application upgrades step](https://www.servicenow.com/docs/access?context=um-post-upgrade-activities&family=zurich&ft:locale=en-US) : Review the Store application upgrades step in the post-upgrade activities for updated information in the App updates and Upgrade store applications sections. You can also use the new Sync Now option to update the list of installed applications that were either added or upgraded outside the upgrade process. [Additional way to access Upgrade Management](https://www.servicenow.com/docs/access?context=um-guided-tour-implement&family=zurich&ft:locale=en-US) : You can now access Upgrade Console through the Admin menu by selecting Admin Home, and then selecting the Upgrade Console link. [Guided upgrade on sub-production instance](https://www.servicenow.com/docs/access?context=um-guided-tour-implement&family=zurich&ft:locale=en-US) : Upgrade your sub-production instance to facilitate a seamless and successful transition. This process is structured into three pivotal phases: Pre-upgrade, Instance upgrade, and Post-upgrade tasks. [Guided upgrade on production instance](https://www.servicenow.com/docs/access?context=um-guided-tour-implement-prod&family=zurich&ft:locale=en-US) : Elevate your upgrade experience within your production instance by meticulously completing each stage of the transition. This comprehensive process encompasses four crucial phases: Select upgrade, Pre-upgrade, Instance upgrade, and Post-upgrade tasks, all designed for a successful upgrade experience. | | Australia | [Bulk application update console](https://www.servicenow.com/docs/access?context=um_bulk_app_update_desc&family=australia&ft:locale=en-US) : Review, select, and update multiple applications from a single console, reducing the effort of managing application updates individually. [App version compatibility support](https://www.servicenow.com/docs/access?context=um-pre-upgrade-activities&family=australia&ft:locale=en-US) : Update the Now Assist suite to manage application version compatibility by automatically updating all related applications to compatible versions when you upgrade an application in the compatibility matrix. [ATF Troubleshooting agent access](https://www.servicenow.com/docs/access?context=um-post-upgrade-activities&family=australia&ft:locale=en-US) : You can now troubleshoot failed tests by accessing the ATF troubleshooting agent from the Conduct post-testing step in the post-upgrade activities of a non-production instance. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Upgrade Console features. {#dfrn3-upgradeconsole-summary__entry__18} | Release | Release notes | |-|-| | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Updated access to Guided upgrade](https://www.servicenow.com/docs/access?context=um-guided-tour-implement&family=zurich&ft:locale=en-US) : Apart from the Guided upgrade tab option, you can also access Guided upgrade by selecting Resume upgrade if there is an ongoing upgrade in the instance. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Upgrade Console features or functionality were removed. {#dfrn3-upgradeconsole-summary__entry__26} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Upgrade Console features or functionality were deprecated. {#dfrn3-upgradeconsole-summary__entry__34} | Release | Release notes | |-|-| | Zurich | * Removed the Ready your environment step in the pre-upgrade activities on a production instance. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Upgrade Console. {#dfrn3-upgradeconsole-summary__entry__42} | Release | Release notes | |-|-| | Zurich | Activation information : Upgrade Console is a ServiceNow AI Platform feature that is active by default. Important: Upgrade Console is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Upgrade Console is a ServiceNow AI Platform feature that is active by default. Important: Upgrade Console is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Upgrade Console we have noted them here. {#dfrn3-upgradeconsole-summary__entry__50} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Upgrade Console we have noted them here. {#dfrn3-upgradeconsole-summary__entry__58} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Upgrade Console, such as specific requirements or compliance levels. {#dfrn3-upgradeconsole-summary__entry__66} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Upgrade Console we have noted them here. {#dfrn3-upgradeconsole-summary__entry__74} | Release | Release notes | |-|-| | Zurich | No updates for this release. | | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Upgrade Console we have noted them here. {#dfrn3-upgradeconsole-summary__entry__82} | Release | Release notes | |-|-| | Zurich | * Enable a smooth upgrade experience on your production and sub-production instances by completing essential tasks before, during, and after the instance upgrade. * Access Upgrade Console and Guided upgrade by experiencing the new and updated options. See [Upgrade Management](https://www.servicenow.com/docs/access?context=um-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | * Access the ATF troubleshooting agent directly from the Upgrade console. * Manage your application version compatibility by updating the Now Assist suite. See [Upgrade Management](https://www.servicenow.com/docs/access?context=um-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]