Customize Activity stream in Agent Workspace for HR Case Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure which activities appear in the Activity stream and set their display order for HR cases.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > HR Case Management > All HR Cases.
    2. Select a case to customize Activity stream for.
    3. Select the activity stream icon ().
    4. Select the filter activity icon (playbook header filter icon).
    5. Select the required activities and the desired order.
    6. Select Save.