---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure

# Configuring Recommended Actions for HRSD {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure recommended actions to create a context, rule, and recommendations with action types such as guidance.

## Configuration overview {#configure-recommended-actions-hrsd__cf-config-parent-checklist}

1. [Install Recommended Actions for HRSD](https://www.servicenow.com/docs/ivGdINYQLQxhtbmfN822iw "You can install the Recommended Actions for HRSD application (com.sn_hr_ra) if you have the admin role.The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")

   Download the [Install Recommended Actions for HRSD](https://www.servicenow.com/docs/ivGdINYQLQxhtbmfN822iw "You can install the Recommended Actions for HRSD application (com.sn_hr_ra) if you have the admin role.The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.") application from ServiceNow® Store.
2. [Configuring the HR case context](https://www.servicenow.com/docs/or~ksU78gDdc51VoBDPufQ "Configure recommended actions to create a context, rule, and recommendations with action types such as guidance.")

   Configure recommended actions to create a context, rule, and recommendations with action types such as guidance.
{#configure-recommended-actions-hrsd__cf-config-parent-tasks-ol}