---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Schedule a growth conversation

# Schedule a growth conversation in Career Conversations {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Use the Career Conversations app to simultaneously create and schedule a one-time or recurring conversation with your employee or manager. For each conversation you schedule, discuss the employee's growth and development as a
professional within your organization.

## Before you begin

You must install the Career Conversations application to access it from the Employee Center.

You must provide your employees with a license to enable access to the Career Conversations app. For more information about employee licensing, refer to [License Talent Development Core users](https://www.servicenow.com/docs/yWbhEd7P98u2qxp2jK77Ew "Talent Development Core uses the Employee Profile licensing feature to license user.").

You must configure integration between the Career Conversations application and Microsoft®
Outlook®. This integration enables you to view your employee or manager's calendar as it appears in Microsoft Outlook so you can schedule a meeting for your conversation during the conversation creation
process. For more information about the integration process with Microsoft Outlook, refer to [Integrating with Microsoft Outlook](https://www.servicenow.com/docs/access?context=integrating-with-microsoft-outlook&version=australia&pubname=australia-customer-service-management&ft:locale=en-US).

You must update system properties to enable integration between the Career Conversations application and Microsoft Outlook. For more information about updating the required system properties, refer to [Set system properties for Microsoft Outlook integration](https://www.servicenow.com/docs/H1eJqv0EdhIfqmMPK6_oOQ "Use system properties to enable integration between Career Conversations and Microsoft Outlook so you can simultaneously create and schedule conversations with the Career Conversations app.").

Role required: employee \[sn_egd_act.employee\] or manager \[sn_egd_act.manager\]

## Procedure

1. Navigate to AllSelf-ServiceEmployee Center.
2. Use the navigation path that corresponds to your role within your organization to access the Career Conversations app.

   | Role | Path |
   | Employee | Your careerConversations |
   | Manager | Your teamConversations |
   |-|-|

   {#egd-act-schd-growth-conversation__choicetable_yt3_255_byb}
3. Select the Schedule conversation button.  
   The Schedule a conversation panel appears.
4. In the panel, set the following fields.  
   {#egd-act-schd-growth-conversation__table_ldg_2nb_vxb__entry__2}

   | Field | Description |
   |-|-|
   | Have this conversation with | The employee or manager with whom you want to converse. |
   | Conversation title | Name of the conversation. Depending on your role within your organization, this field is automatically set to one of the following options: * Conversation with \<employee first name\> * Conversation with \<manager first name\> {#egd-act-schd-growth-conversation__ul_bgl_yhx_5zb}You can change the value. |
   | Date | Date of the conversation. The format is `<YYYY-MM-DD>`. You can use the Show Calendar for Date icon to select a date. |
   | Start | The time at which the meeting starts. You can use the calendar that appears in this panel to determine availability for the date you specified in the Date field. |
   | End | The time at which the meeting ends. You can use the calendar that appears in this panel to determine availability for the date you specified in the Date field. |
   | Reoccurs | The frequency at which the conversation occurs. |
   [Table 1. Schedule a conversation panel]

   {#egd-act-schd-growth-conversation__table_ldg_2nb_vxb}
5. Select Send invite.

## Result

A meeting for a conversation is scheduled on both yours and the recipient's calendar in Microsoft Outlook.

## What to do next

Update the agenda for your upcoming conversation by using an option that corresponds to your role within your organization:

Employees
:   Use the Your conversations widget to access the conversation you created.

Managers
:
    * Use the Your team's conversations widget to access the conversation you created.
    * Use the Coming up soon widget to access the conversation you created if it transpires within one week.
    {#egd-act-schd-growth-conversation__ul_p3l_l3l_vzb}

Employees and managers
:   Use the link in the meeting invitation email.

*[\>]: and then