---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Retrieving Wi-Fi access log data

# Retrieving Wi-Fi access log data {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

<br />

Contact Tracing provides the following options:

* Manually upload data from a Microsoft Excel spreadsheet by using the import Wi-Fi access logs option
* Automatically get the Wi-Fi access logs from external systems by using the integration option
{#wifi-access-management__ul_ngj_fjs_qmb}  
Integration with the following systems is available:

[Integration with Mist Systems](https://www.servicenow.com/docs/~yFyUGS2faPpvxOYW3GBJA "Identify potentially exposed employees using Wi-Fi access logs from Mist Systems.")
:   Use the Mist Systems API to automatically import the Wi-Fi access logs data into the
    Wi-Fi Access Register table.

[Integration with Cisco DNA
Spaces](https://www.servicenow.com/docs/P~hbmJDJ9P3Cs8gFL~RT1w "Set up the Cisco DNA Spaces integration for Wi-Fi access logs.")
:   Import the Cisco DNA Spaces Wi-Fi access data into the Wi-Fi Access Register
    \[sn_imt_tracing_wifi_access_register\] table by either generating a proximity report or downloading the access data into a
    spreadsheet and then uploading it.

    * Microsoft Excel spreadsheet: Download the proximity report from Cisco DNA Spaces and attach the file in the diagnostic request task.
    * Proximity report: Log in to the Cisco DNA Spaces portal and generate the proximity report by providing the diagnostic request task number. The proximity report containing the Wi-Fi access logs is posted into the Wi-Fi Access Register table. For more information, see [Fetch potentially exposed user data from a data source](https://www.servicenow.com/docs/3rE2LUkXYsoKIE0H_jnYRA#work-on-diagnostic-req-task "Work on the diagnostic request task to get information about potentially impacted users from a selected data source and populate the corresponding related lists on the Diagnostic Request form.").

    * Wi-Fi access data files: Import Wi-Fi access data from the files from a Secured FTP server into the Wi-Fi Access Register table. Cisco DNA Spaces system uploads these raw data files containing the Wi-Fi access data each day on a scheduled time. The data is imported from these files when you run the diagnostic request to identify potentially exposed employees.  
      Note:  
      The file from the SFTP server for a specific day is imported into the Wi-Fi Access Register table only once. Any subsequent diagnostic requests use the data in the table to generate the list of potentially exposed employees.
    {#wifi-access-management__ul_af4_bgs_qmb}
* **[Add wearable devices assigned to employees](https://www.servicenow.com/docs/vJ5z5MVkCzxPY1aDICkoYA)**   
  Add wearable devices such as Bluetooth LE-enabled devices that are assigned to employees to enable them to connect to the Wi-Fi network in your workplaces.
* **[Create an organization and load sites](https://www.servicenow.com/docs/WOkNUwYqy9hY9aXtNjt0VA)**   
  Create an organization for which you are collecting the Wi-Fi access logs using Mist Systems. After you have created an organization, load sites using a scheduled job.
* **[Configure Cisco DNA Spaces settings for Wi-Fi access logs](https://www.servicenow.com/docs/P~hbmJDJ9P3Cs8gFL~RT1w)**   
  Set up the Cisco DNA Spaces integration for Wi-Fi access logs.
* **[Import your Wi-Fi access logs spreadsheet](https://www.servicenow.com/docs/eML34F4D5iWzzuZwPYZwoA)**   
  Import Wi-Fi access logs from an Excel spreadsheet into the Wi-Fi Access Register table.
* **[Use Wi-Fi access logs from Mist Systems](https://www.servicenow.com/docs/~yFyUGS2faPpvxOYW3GBJA)**   
  Identify potentially exposed employees using Wi-Fi access logs from Mist Systems.
* **[Use imported Wi-Fi access logs](https://www.servicenow.com/docs/ONkKEmhywnp9umsw7p8vPw)**   
  Identify potentially exposed employees by manually importing Wi-Fi access logs into the Wi-Fi Access Register table.