---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage skills

# Managing skills for ServiceNow Otto for Contract Management Pro {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Update the AI skills by modifying, deactivating, or deleting use cases, their associated fields, and other mappings.
* **[Manage use cases for ServiceNow Otto for Contract Management Pro](https://www.servicenow.com/docs/lb_js~tmMu7zf6FIW9jVzw)**   
  Manage use cases for ServiceNow Otto for Contract Management Pro by updating the fields, deactivating them when not in use, deleting when no longer required, or copying existing use cases to create new ones.
* **[Manage use case mappings for ServiceNow Otto for Contract Management Pro](https://www.servicenow.com/docs/fpmI8kjD~sUO8sBlHdS0Rg)**   
  Manage use case mappings for ServiceNow Otto for Contract Management Pro by updating the mapped tables for use cases, deactivating the mappings when not in use, or deleting them when no longer required.
* **[Manage clause mappings for contract analysis](https://www.servicenow.com/docs/i8TEDR14u9AmYk31i_G2Ig)**   
  Manage clause mappings for contract analysis by updating the mapped clause for a field group, deactivating the mappings when not in use, or deleting them when no longer required.
* **[Manage expected response mappings for contract analysis](https://www.servicenow.com/docs/TiGY0W2ZDdniU2xnS6y~0Q)**   
  Manage expected response mappings for contract analysis by updating the expected response for the fields of a use case, deactivating the mappings when not in use, or deleting them when no longer required.
* **[Deactivate skills for ServiceNow Otto for Contract Management Pro](https://www.servicenow.com/docs/KQWY8TZc4eyjak9WpoukVg)**   
  Deactivate the skills in ServiceNow Otto for Contract Management Pro when they are not in use.