--- sourceDocument: Brazil Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Playbook tool messages # Contract analysis playbook tool messages {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Messages that the playbook tool returns to an external AI tool when it cannot resolve or return a playbook for a contract. Each message tells the fulfiller how to correct the request. ## Playbook tool messages {#cmpro-negotiation-tool-messages__section_messages} The messages that the playbook tool can return, and the condition that triggers each message, are described in the following table. {#cmpro-negotiation-tool-messages__section_messages__entry__2} | Condition | Message | |-|-| | The contract request number is not valid. | This contract request number is invalid. Check the number and try again. | | You do not have access to the contract. | You do not have access to view this contract. Contact your administrator for access. | | No contract request number is provided. | Enter a contract request number to proceed. | | The contract request number or document revision is not found. | The contract request number or document revision was not found. Verify both and try again. | | The document revision cannot be found. | The contract document revision could not be found. Verify you are working with the correct version. | | The selected document revision is not the latest. | This document revision is outdated. Open the latest version to continue. | | The contract request is in a state that does not allow contract analysis. | This action isn't available because the contract request is in an not in Work in Progress state. | | The specified playbook name is not found. | The Contract Negotiation playbook was not found. Verify the playbook name and try again. | | The contract type is not valid. | The contract type is invalid. Check the contract type and try again. | | The contract request has more than one contract type. | Multiple contract types are associated with this contract request. Select one to continue. | | Active playbooks exist for the contract type, but none match the contract request conditions. | No playbook matched this contract request's conditions. Select one of the available playbooks for this contract type to proceed. | [Table 1. Playbook tool messages] **Related concepts** * [Contract Management Pro glossary](https://www.servicenow.com/docs/AmJtIZgj4Aa5wZnv5GbFxw#contract-management-pro-glossary "Learn about the terms and concepts used in Contract Management Pro.") **Related reference** * [Components installed with Contract Management Pro](https://www.servicenow.com/docs/n4T0B13GUkDBDmDlzzMUTQ "Several types of components are installed with activation of the Contracts Core application that includes the components for Word Document Templates, including tables and user roles.") * [Components installed with Contract Workspace](https://www.servicenow.com/docs/uDKZs9BdyYMcBKHHexjm~A "User roles are installed with activation of the Contract Workspace plugin.") * [Components installed with Analytics Pack for Contract Management Pro](https://www.servicenow.com/docs/Kb95Xmg1zbfksktErh1Exg "Several types of components are installed with activation of the Analytics Pack for Contract Management Pro plugin, including user roles and scheduled jobs.") * [Contract request State and Contract document status in Contract Management Pro](https://www.servicenow.com/docs/vtKVb1v3INsScMu4Uaogyw "Contract requests follow a specific life cycle and move through a series of states in Contract Management Pro. The contract request state and the contract document status are displayed in the State and the Contract status fields on the request record.") * [Amendment and renewal interaction messages](https://www.servicenow.com/docs/5g~~GgGx6b70FhXjPIDL~g "Reference of the messages shown when an amendment and a renewal interact on the same contract, by scenario, state, and placement.") * [Signatory roles](https://www.servicenow.com/docs/HnLOhGitDwA~aTo545YgrQ "Signatory roles define how each participant interacts with a contract document during the signature workflow.") * [Clause Variation form](https://www.servicenow.com/docs/GiSWyi9yj7avCXsAf1pX5A "Use the Clause Variation new record form to create or modify a clause variation.") * [Contract Configuration form](https://www.servicenow.com/docs/XReHHDlOh~sJ2VkeUUKZMQ "Use the Contract Configuration New Record form to create or modify a contract configurations.") * [Properties installed to configure expiry notifications](https://www.servicenow.com/docs/tXCytyla2aAGHWEU8E3FSQ "There are several properties related to Contracts Core that can be used to configure the number of days before which expiry notification should be sent and the generation of audit certificate.") * [Properties installed to configure contracts integrations](https://www.servicenow.com/docs/Y6G0RInstkeNqDnLbnT2Tg "There are several properties that you can use to configure integrations for Contract Management Pro.") * [Expiring Contracts Condition form fields](https://www.servicenow.com/docs/1LJAMSaqi0lPyXTdAxoxXQ "The Expiring Contracts Condition form is used to create a rule or update an existing rule.") * [Action assignment form](https://www.servicenow.com/docs/1Y1cw~mpxRUNrlknJS0ouw "Learn about the fields of the Action Assignment form. Use this form to add the New action button to your workspace.") * [UFX Add on Event mapping form](https://www.servicenow.com/docs/hQ4GUNr2A66CLgDYoNBDEg "The UFX Add on Event mapping form to configure the display of declarative action in your application.") * [Obligation form](https://www.servicenow.com/docs/D4ShneHTw9oYU0dffgFALg "The obligation form provides the details to create or modify an obligation record in Obligation Management.") * [Obligation Management notifications](https://www.servicenow.com/docs/zRV~MEQEg1YCStTqaCCB1g "Obligation Management uses email notifications to notify obligation fulfiller and obligation users when an obligation task is created, assigned, submitted, approved, or rejected.") * [Contract Analysis Playbook form](https://www.servicenow.com/docs/oB6nOQtGetG_72i0S0JJIQ "Fields on the Contract Analysis Playbook form define the negotiation guidance for a contract type and the conditions that determine when an external AI tool retrieves it.") * [Contract request ticket page actions](https://www.servicenow.com/docs/f1bBhgNxVtdnREM8k_MYjA "The actions available on a contract request ticket page depend on the paper type and the state of the request. These actions apply in the Employee Center to requested-for and opened-by users who have the contract user role, for both out-of-the-box and custom record producers.") * [Default availability of out-of-the-box record producers](https://www.servicenow.com/docs/MOGuaV9e0gxD9gXoecQVWg "The out-of-the-box contract request record producers that are enabled by default differ for new customers.") * [Contract Management solutions](https://www.servicenow.com/docs/Boad5MyMFNpqGkizRN48DA "Explore the differences between the different contract management solutions offered in ServiceNow - ITAM Contract Management, (Deprecated) Legal Simple Contracts, and Contract Management Pro (CM Pro)")