--- sourceDocument: Brazil Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Contract Management Pro # Contract Management Pro {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Contract Management Pro Contract Management Pro by ServiceNow is a comprehensive solution designed to streamline contract lifecycle management. It enables customers to create and manage contract document templates, clauses, and clause variations, and to initiate contract and amendment requests efficiently. The solution leverages AI capabilities to analyze contracts for non-standard or missing clauses, extract obligations and metadata, and supports AI-assisted search to enhance contract review processes. Show full answer Show less ## Key Features * Setup and management of contract document templates, clauses, and clause variations. * AI-driven contract analysis to identify non-standard or missing clauses and extract key obligations and metadata. * Support for multiple signature types including e-signatures and wet signatures. * Integration with external storage systems for secure contract storage. * Actionable widgets within the Contract Workspace that enable categorization, prioritization, and efficient handling of contract requests. * Contracts Dashboard provides insights into contract request trends and team workload, aiding in process optimization. * ServiceNow Otto for Contract Management Pro enhances productivity through generative AI capabilities. ## Practical Use for ServiceNow Customers ServiceNow customers can use Contract Management Pro to streamline contract creation, review, approval, and storage processes. The AI capabilities reduce manual contract analysis effort, improve compliance by detecting missing clauses, and expedite contract workflows with integrated signature options. The dashboard and workspace widgets help teams monitor contract volumes and prioritize requests effectively. ## Additional Resources * Release Notes: Stay informed about new features and updates. * ServiceNow Community: Engage with other users for best practices and support. * Customer Success Center: Access role-specific resources and guidance. * ServiceNow University: Utilize training and career development resources. * Known Error Portal: Find information on known issues and workarounds. The ServiceNow® Contract Management Pro solution enables you to set up contract document templates, clauses, and clause variations, and to initiate contract and amendment requests. The solution uses AI to analyze non-standard and missing clauses in contracts, extract obligations and metadata, and provide AI-assisted search. It also supports e-signatures, wet signatures, and external storage systems. You can use the actionable widgets on Contract Workspace to categorize, prioritize, and efficiently work on contract requests. With Contracts Dashboard, you can analyze the various contract request trends and also get insights into the volume of contract requests that are handled by your team. The following video provides an overview of Contract Management Pro. Figure 1. Contract Management Pro ## Get started {#cncore-cmpro-landing-page__section_c5s_tln_dyb} |-|-|-| | [Explore Learn about the features and benefits of Contract Management Pro](https://www.servicenow.com/docs/fEPAZoE2ZPDNeGzgH5Ihjg "Learn more about the Contract Management Pro application through a sample workflow and review the benefits that it can provide.") | [Configure Install and configure Contract Management Pro](https://www.servicenow.com/docs/qYJCaKjQTr~D~R24FsmLRw "Install and configure foundational data for Contract Management Pro to effectively manage contract lifecycle for your organization.") | [Use Use Contract Management Pro to submit contract requests, manage document templates and clauses, request signatures, and use external storage](https://www.servicenow.com/docs/VJQHlukmd7FbtnrPxo2Ssw "Use Contract Management Pro to initiate and manage contract requests for self served and non-self served contracts.") | | [Manage Manage contract templates and contracts](https://www.servicenow.com/docs/hDqM2l08FfL24mrCErkgtw "As administrator work on managing the word document templates, contracts and view analytics.") | [Reference Get details about components, such as roles, tables, plugins, and store applications, that are installed](https://www.servicenow.com/docs/x6msWOX85nWKWu~nAksV6w "Reference topics provide additional information about Contract Management Pro.") | [Analytics and Reporting Coordinate work and improve processes with preconfigured dashboards](https://www.servicenow.com/docs/usQ157~JV~D3LCZTVkZSsQ "The Contracts Dashboard in Contract Management Pro is an analytics and reporting solution that enables you to make data-driven decisions through insights and trends derived from contract request data.") | | | [ServiceNow Otto for Contract ManagementUse ServiceNow Otto for Contract Management Pro to enhance user productivity using generative AI](https://www.servicenow.com/docs/Z_w6vGPqRI8LvW1atFd0Sw "Use AI capabilities to identify non-standard and missing clauses in contracts, extract metadata and obligations from signed contracts, and search contract metadata and documents using natural language.") | | [ ] {#cncore-cmpro-landing-page__table_iwv_lpv_klb} ## Helpful resources {#cncore-cmpro-landing-page__cf-app-landing-get-help} Some ServiceNow resources that can provide you with helpful information are: Release Notes : Learn more about what's new and changed. See the [Contract Management Pro release notes](https://www.servicenow.com/docs/access?context=cmpro-landing-page&version=brazil&pubname=brazil-release-notes&ft:locale=en-US). ServiceNow Community : Connect with other Contract Management Pro users at [ServiceNow Community](https://www.servicenow.com/community/legal-service-delivery/ct-p/legal-service-delivery). Customer Success Center : Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html?). ServiceNow University : Access real-time courses, self-paced training, and career resources from [ServiceNow University](https://learning.servicenow.com/lxp/en/general/contract-management-pro-cmp-implementation-bootcamp-on-demand?id=learning_course_prev&course_id=87e103898707d21c3a3a84c7cebb35d9). Known Error Portal : Learn more about specific known errors, along with workarounds if any, from the [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal).