--- sourceDocument: Brazil Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Contract Management Pro # Contract Management Pro {#ariaid-title1} Release version: Brazil Updated August 14, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Contract Management Pro Contract Management Pro is a ServiceNow solution designed to streamline the entire contract lifecycle. It allows customers to set up contract document templates, clauses, and variations, and to initiate contract, amendment, and renewal requests efficiently. Contract requests can be linked to business units such as purchase requisitions or sourcing events, or submitted as standalone requests without a parent record. Show full answer Show less The solution leverages AI capabilities to analyze contracts for non-standard or missing clauses, extract obligations and metadata, and provide AI-assisted search functionality. It supports multiple signature methods including e-signatures and wet signatures, and integrates with external document storage systems. ## Key Features * **Contract Workspace:** Provides actionable widgets to categorize, prioritize, and manage contract requests effectively. * **Contracts Dashboard:** Offers insights and analytics on contract request trends and team workload to help optimize contract management processes. * **Document and Clause Management:** Enables configuration and management of contract templates, clauses, and variations to standardize contract creation. * **Signature Support:** Facilitates contract signing through electronic signatures, wet signatures, and integration with external systems. * **AI Integration:** Uses generative AI to enhance productivity, analyze contracts, and improve search and metadata extraction. * **Analytics and Reporting:** Includes preconfigured dashboards to coordinate work and improve contract management processes. ## Getting Started and Resources Customers can begin by exploring the features and benefits, followed by installation and configuration of the solution. Contract Management Pro supports submitting contract requests, managing templates and clauses, requesting signatures, and using external storage. Additional resources include: * **Release Notes:** Details about new features and changes. * **ServiceNow Community:** A platform for user discussions and knowledge sharing. * **Customer Success Center:** Role-based resources and best practices. * **ServiceNow University:** Training courses and career development tools. * **Known Error Portal:** Information on known issues and workarounds. The ServiceNow® Contract Management Pro solution enables you to set up contract document templates, clauses, and clause variations, and to initiate contract, amendment and renewal requests. Contract requests can be submitted in two ways: linked to a business unit entity such as a purchase requisition or sourcing event, or as standalone requests without a parent record. The solution uses AI to analyze non-standard and missing clauses in contracts, extract obligations and metadata, and provide AI-assisted search. It also supports e-signatures, wet signatures, and external storage systems. ## Contract Workspace and Dashboard {#cncore-cmpro-landing-page__section_rcy_cdf_qkc} You can use the actionable widgets on Contract Workspace to categorize, prioritize, and efficiently work on contract requests. With Contracts Dashboard, you can analyze the various contract request trends and also get insights into the volume of contract requests that are handled by your team. The following video provides an overview of Contract Management Pro. Figure 1. Contract Management Pro ## Get started {#cncore-cmpro-landing-page__section_c5s_tln_dyb} |-|-|-| | [Explore Learn about the features and benefits of Contract Management Pro](https://www.servicenow.com/docs/fEPAZoE2ZPDNeGzgH5Ihjg "Learn more about the Contract Management Pro application through a sample workflow and review the benefits that it can provide.") | [Configure Install and configure Contract Management Pro](https://www.servicenow.com/docs/qYJCaKjQTr~D~R24FsmLRw "Install and configure foundational data for Contract Management Pro to effectively manage contract lifecycle for your organization.") | [Use Use Contract Management Pro to submit contract requests, manage document templates and clauses, request signatures, and use external storage](https://www.servicenow.com/docs/VJQHlukmd7FbtnrPxo2Ssw "Use Contract Management Pro to initiate and manage contract requests for self served and non-self served contracts.") | | [Manage Manage contract templates and contracts](https://www.servicenow.com/docs/hDqM2l08FfL24mrCErkgtw "As an administrator, manage contract templates, contract records, and analytics for Contract Management Pro.") | [Reference Get details about components, such as roles, tables, plugins, and store applications, that are installed](https://www.servicenow.com/docs/x6msWOX85nWKWu~nAksV6w "Reference topics provide additional information about Contract Management Pro.") | [Analytics and Reporting Coordinate work and improve processes with preconfigured dashboards](https://www.servicenow.com/docs/usQ157~JV~D3LCZTVkZSsQ "The Contracts Dashboard in Contract Management Pro is an analytics and reporting solution that enables you to make data-driven decisions through insights and trends derived from contract request data.") | | | [ServiceNow Otto for Contract ManagementUse ServiceNow Otto for Contract Management Pro to enhance user productivity using generative AI](https://www.servicenow.com/docs/Z_w6vGPqRI8LvW1atFd0Sw "Use AI capabilities to identify non-standard and missing clauses in contracts, extract metadata and obligations from signed contracts, and search contract metadata and documents using natural language.") | | [ ] {#cncore-cmpro-landing-page__table_iwv_lpv_klb} ## Helpful resources {#cncore-cmpro-landing-page__cf-app-landing-get-help} Some ServiceNow resources that can provide you with helpful information are: Release Notes : Learn more about what's new and changed. See the [Contract Management Pro release notes](https://www.servicenow.com/docs/access?context=cmpro-landing-page&version=brazil&pubname=brazil-release-notes&ft:locale=en-US). ServiceNow Community : Connect with other Contract Management Pro users at [ServiceNow Community](https://www.servicenow.com/community/legal-service-delivery/ct-p/legal-service-delivery). Customer Success Center : Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html?). ServiceNow University : Access real-time courses, self-paced training, and career resources from [ServiceNow University](https://learning.servicenow.com/lxp/en/general/contract-management-pro-cmp-implementation-bootcamp-on-demand?id=learning_course_prev&course_id=87e103898707d21c3a3a84c7cebb35d9). Known Error Portal : Learn more about specific known errors, along with workarounds if any, from the [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal).