---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure search source when AI search is disabled

# Configure search source when AI search is disabled {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

In Employee Center, the AI search is enabled by default. In situations
where the AI search is disabled, you can configure a search source from which to fetch
search results.

## Before you begin

Role required: admin

## About this task

The search source configuration limits the search to the content associated with the taxonomy. Employee Center uses the Zing search engine if the AI search is disabled.

## Procedure

1. Navigate to AllService PortalPortals.
2. Click Employee Center.
3. From the Search Sources related list, click New to add a search source.
4. On the form, fill in the fields.  
   For more information, see [Define a search
   source](https://www.servicenow.com/docs/access?context=add-table-search-source&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).
5. Click Submit.

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