--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Content Analytics dashboards # Content Analytics dashboards {#ariaid-title1} Release version: Australia Updated March 25, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Content Analytics display data visualizations for portal data collected in the default tracking profile. ## Content Analytics dashboard {#content-analytics-dashboards__section_rpw_x1d_mzb} The Content Analytics dashboard displays portal engagement metrics, including unique users. {#content-analytics-dashboards__table_lx4_tt3_jzb__entry__2} | Widget | Description | |-|-| | Adoption | Tracks the number of new and returning (unique) users each day | | Average Session Duration | Average number of minutes a user spends in a session. The system tracks a session as either * 30 minutes after a user opens a page * Until the user closes the tab {#content-analytics-dashboards__ul_od1_k5h_l1c} | | Average Time per Page | Average number of minutes a user spends looking at a page | | Engagement Metrics | Type of engagement (page views and session) by week represented with vertical bars, with a line representing average weekly page views | | Visits by Browser | Number of views by browser type | | Visits by Device | Number of views by device type | | Unique Users | Total number of users from the previous day | [Table 1. Dashboard widgets] {#content-analytics-dashboards__table_lx4_tt3_jzb} ## Content Analytics- Basics dashboard {#content-analytics-dashboards__section_gjp_y1d_mzb} The Content Analytics dashboard displays portal page visits and views, including visits per day and most-frequently viewed pages. {#content-analytics-dashboards__table_g5w_23z_mzb__entry__2} | Widget | Description | |-|-| | All Visits in Last 365 Days | Total number of visitors in the last 365 days | | Average Page Views Per Session | Average pages a user views in a session. The system tracks a session as either * 30 minutes after a user opens a page * Until the user closes the tab {#content-analytics-dashboards__ul_jxk_pth_l1c} | | This Week's Top Pages | Bar chart displaying the most viewed pages from the previous seven days | | Page Views Per Day | Line graph displaying the number of pages viewed each day | | Visits Per Day | Line graph displaying the number of visitors to the portal each day | | Yesterday's Top Pages | Bar chart displaying the most viewed pages from the previous day | [Table 2. Dashboard widgets] {#content-analytics-dashboards__table_g5w_23z_mzb} **Related concepts** * [Campaign overview and Campaign analytics dashboards](https://www.servicenow.com/docs/NIngMRNoP2vXmxSrAp8NYA "Content Analytics collects data on user interactions and generates visualizations to help campaign managers determine the effectiveness of campaigns.") * [Content engagement dashboard](https://www.servicenow.com/docs/HTgcI0RCtSUS0t8genRGeg "Content analytics displays data visualizations of engagement metrics for content published to the portal or Now mobile app in the Content Engagement dashboard.") * [Content Library Overview dashboard](https://www.servicenow.com/docs/DgcNrp~44~r0LzGDQaIiqw "Content analytics displays data visualizations of performance metrics for content published to the portal or Now mobile app in the Content Library Overview dashboard.") **Related reference** * [Block content form](https://www.servicenow.com/docs/DcXCkum0xdAnefqK_YrcsQ "Block content form") * [Components installed with Employee Center Pro](https://www.servicenow.com/docs/jGywQZ~Bp_NxiJgcJTUXZg "Several types of components install with the activation of the Employee Center Pro plugin, including user roles and tables.") * [Components installed with Content engagement](https://www.servicenow.com/docs/RMWp_69BQFdDrfh~Fw5yUw "Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Experiences](https://www.servicenow.com/docs/4yWPrWDvsPxqxMHF1CMUyQ "Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Publishing](https://www.servicenow.com/docs/caLJW_jndAq12luTGmVUJQ "Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Governance](https://www.servicenow.com/docs/2N8iPuqIHBma4EsnH9Bq1A "Several types of components install with the activation of the Content Governance [sn_cg] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Analytics](https://www.servicenow.com/docs/RCiRwHUd1PZ_M4knJtlxWg "Several types of components install with the activation of the Content Analytics [sn_cda] plugin, including tables, user roles, and scheduled jobs.") * [Employee Center Pro widgets](https://www.servicenow.com/docs/lkYcnzTk2xuVmeYoVMuKTw "You can use base system widgets as-is in the portal or clone them to suit your own business needs.") * [Feedback configuration form](https://www.servicenow.com/docs/SfGB2CY4_74oOj6Y9fn1MQ "Description of the feedback configuration form fields to target a portal for feedback responses.") * [Feedback definition form](https://www.servicenow.com/docs/gzKRQF4v9vB8x2NTQYg2EA "Description of the feedback definition form fields to curate the experience and service feedback widgets in the portal pages.") * [Link content form](https://www.servicenow.com/docs/DJjTZX6JZtX~DAX_M7bjUg "Link content form.") * [Notification content form](https://www.servicenow.com/docs/F8~jyVp_1BQQk94GoaPMrQ "Notification content form") * [Properties installed with Content Experiences](https://www.servicenow.com/docs/82jTzNw8RC1kNPJLIpScBQ "The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.") * [Properties installed with Content Governance](https://www.servicenow.com/docs/XdWHiCQ4EDSps3B7EH5tbw "The Content Governance [sn_cg] plugin adds properties that determine how many records to show in the Content Operations dashboard.") * [Properties installed with Content Publishing](https://www.servicenow.com/docs/dIkoEN3iqyOXBNvNdvXRsQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.") * [Standard banner and icon sizes](https://www.servicenow.com/docs/wLZvMKUvlqN2jjCFVCXUaw "Use the following sizes for the banner and icons for optimal portal performance.") * [To-do content form](https://www.servicenow.com/docs/Vl5meJrwyBFb7Bp2oIIgNg "Use the To-do content form to add to-dos to your portal page.")