---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure Employee Center Pro Kiosk

# Configure Employee Center Pro Kiosk {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure and use the default Kiosk for better deskless experience.

## Before you begin

Role required: sn_hr_sp.esc_admin

## Procedure

1. Navigate to AllService PortalsPortalsEmployee Center Pro Kiosk.
2. Edit the portal to suit your needs.  
   For more information on the portal form fields and description, see [Create a portal](https://www.servicenow.com/docs/access?context=create-a-portal&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).
3. Navigate to AllService PortalThemes.
   1. Search and select `Employee Center Pro Kiosk Coral Theme` to use the default theme.  
      Note:  
      Use the default theme for better visual and usability experience. However, you can customize the theme to suit your needs.
   2. Click Update.
   {#deskless-kiosk-config__substeps_rpb_z33_wbc}
4. Navigate to AllService PortalHeaders \& Footers to check and use the following default header configuration.  
   * Header: <kbd class="ph userinput">eck_header</kbd>
   * Header name: <kbd class="ph userinput">Employee Center Pro Kiosk Header</kbd>
   {#deskless-kiosk-config__ul_yvk_gj3_wbc}
5. Navigate to AllEmployee CenterEmployee Center footer to check and use the following default footer configuration:  
   * Footer: <kbd class="ph userinput">employee-center-footer</kbd>
   * Footer name: Employee Center Footer
   {#deskless-kiosk-config__ul_ivf_15x_51c}
6. On the theme page, Edit CSS variables information to customize other settings such as primary and background colors.  
   For more information on the theme fields and description, see [Create a portal theme](https://www.servicenow.com/docs/access?context=c_CustomCSS&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).
7. Verify and use the following default configuration:  
   * Theme: `Employee Center Pro Kiosk Coral Theme`
   * Main menu: <kbd class="ph userinput">EC Pro Kiosk Menu</kbd>
   * Homepage: <kbd class="ph userinput">eck_home</kbd>
   * Login page: <kbd class="ph userinput">eck_login_page</kbd>
   * Topic template: <kbd class="ph userinput">eck_taxonomy_topic</kbd>
   {#deskless-kiosk-config__ul_wmv_mtr_51c}
8. Mark the Enable AI Search option to Active to use AI search.  
   Note:  
   For Employee Center Pro Kiosk, the default option is active.

Enable Favorites

9. Navigate to AllService PortalPortals, and mark the Enable favorites option to true to enable My favorites.  
   Note:  
   By default, the favorites are disabled on the header. You can enable the favorites with the following steps:
   1. On the portal page, next to the Main menu field, click preview this record, and open the EC Pro Kiosk Menu record.
   2. Edit the Additional options, JSON format field.  

          "enable_requests":{ "displayValue":"true", "value":true
          "enable_favorites":{ "displayValue":"true", "value":true

   {#deskless-kiosk-config__substeps_orx_z1c_5bc}  
   The My Favorites option appears on the header.
10. Select Support right-to-left languages for supporting the right-to-left language display on the UI.
11. Click Update.
12. **Optional:** Navigate to AllService PortalPortalsEmployee Center Pro Kiosk, click Try it to preview the kiosk.

## Result

Your employees can now use the configured Kiosk portal. Kiosk app displays the portal, theme, header, footer, and others based on your configuration.
* **[Schedule in Employee Center Pro Kiosk](https://www.servicenow.com/docs/RttFuhDiVTAm7hvk9UxWRQ)**   
  The schedule details in Employee Center Pro Kiosk is a one-stop destination to check the shift scheduling details for the deskless workers.
* **[Time off balances in Employee Center Pro Kiosk](https://www.servicenow.com/docs/9Gj0wDWlt6q54dDJRjMrBg)**   
  The time off balances details in the Employee Center Pro Kiosk is the source of truth for the time off or leave details of the deskless workers.

*[\>]: and then