---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Hide the chat button on the custom portal

# Hide the chat button on the custom portal {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Hide the chat option for your custom portal that appears in the Employee Center tab within Microsoft Teams.

## Before you begin

Ensure that you set the com.glide.cs.advanced-chat-popover system property to false.

Role required: admin

## Procedure

1. Navigate to AllService PortalCSS.  
2. Select the custom CSS that you want to edit.
3. Select the click here link to edit the CSS.  
4. Paste the following code in the CSS field.  
   Note:  
   In the following code example, the `.embedded-experience .sp-ac-btn` element specifies the chat button and the `display: none;` property hides the button. You can customize the code based on your requirement.

       /* Embedded portal */

       .embedded-experience .sp-ac-btn {
               display: none;
             }

5. Select Update.
6. Refresh the custom portal tab in Microsoft Teams.

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