--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Create banner content # Create banner content {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Using the Content Library, you can create banner content that appears on the employee portal. ## Before you begin Role required: sn_cd.content_manager ## About this task Banner content appears at the top of the home page to display announcements and redirect users to a portal page or external link. A banner is comprised of a headline, heading, body text, and an optional button. ## Procedure 1. Navigate to Content PublishingContent Library. 2. Select New or existing content. 3. Select Portal under the Select the Platform column. 4. Select Banner under the Choose a content format section. 5. Select Continue. 6. Fill in the fields in the New content form. {#ec-content-library-portal-banner__table_opy_zsv_hrb__entry__2} | Field | Description | |-|-| | Content name | The name that describes the content you are creating or editing. | | Active | Indicates the content is active and available for use. | | User reference table | Determines which table provides the variables you can use to personalize text for employees. Selecting User allows you to insert variables from the sys_user table to the Headline, Heading text, or Body text. The available variables depend on the user record, which is configured at the platform level. Since the banner design form does not display a list of available variables, you can [create a rich text content](https://www.servicenow.com/docs/YtvTs4H4t1Dv664pAW0PhQ "Using the Content Library, you can create rich text content, which enables you to format your text in a creative and attention-grabbing way.") item, to view all available variables from the sys_user table. Note: When the Human Resources Scoped App: Core (com.sn_hr_core) plugin is activated, only HR Profile appears. Select HR Profile to use variables from the sn_hr_core_profile table. | | User column | Together with the HR profile \[sn_hr_core_profile\] table, filters users when evaluating a condition. Only appears when you select the HR Profile from the User reference table field. | | Headline | A title you want to appear for your content. This field is not required if you want your banner to show only a graphic. | | Heading text | The headline you want to appear over the banner. Limit is 80 characters. You can use variables to customize the message for the reader. For example, insert `${name}` to display the employee's full name. | | Body text | The detailed message you want to appear over the banner. You can use variables to customize the message for the reader. | | Primary button | Use to display a button with a link to different content from your banner. Displays the Button title and Button link fields. | | Button title | Text that labels the button or prompts the user to click. Only appears when the Primary button is switched to green. | | Button link | A link to content that provides access after selecting the button. Only appears when the Primary button is switched to green. Note: Select the Lookup using list icon (![Lookup using list icon]()) to view a list of link content. This list matches the content you can select when selecting the down arrow key (![Down arrow key]()). You can also select the Preview this record icon (![Preview this record icon]()) to view the link content record. | | Background image Click to add an image | Link to add a background image to your banner. The recommended size for banners are: * Home page banner: 1440 x 400px * Topic page: 1258 x 300px {#ec-content-library-portal-banner__ul_ys3_524_hsb} | [Table 1. Design] {#ec-content-library-portal-banner__table_opy_zsv_hrb} 7. Select Save to save the record and remain on the Design tab. 8. Or, select Save and continue to save the record and move to the Publish tab. For information on publishing your content, see [Create a publish plan for your content](https://www.servicenow.com/docs/IThehn9eAn61j_evzd3rlg "After you create content in the Content Library, add one or more publish plans to control where the content is delivered, the audience, and the period of time it is available."). To switch languages or translate your content, select the Language settings drop-down at the top, right side. To switch languages and have the fields on the form appear in a different language, select the Switch language button, at the top. This button only appears when the sn_cd.enable_language_switching system property is activated. This is similar to changing your language at login. For more information, see [Properties installed with Content Publishing](https://www.servicenow.com/docs/dIkoEN3iqyOXBNvNdvXRsQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities."). To request your content to be translated into a different language, select the Translate content button at the top. This button only appears when the sn_cd.enable_localization_framework_integration system property is activated. For more information, see [Properties installed with Content Publishing](https://www.servicenow.com/docs/dIkoEN3iqyOXBNvNdvXRsQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.") and [Configure Localization Framework for Content Publishing](https://www.servicenow.com/docs/~2FMSvq~2go50kbW6__Y8w "Configure the translation workflow to enable Content managers to request translation via the Localization Framework. The basic workflow relies on manual translation; you can integrate with a third-party service to receive automatic translation."). Content Governance : When portal content is requested from Content Governance, the Content Request Items related list tab appears. Select the content request item to view information about the request. For more information, see [Edit a content request item](https://www.servicenow.com/docs/roTTwTA0AF4sgRMXSLx7eg#ec-request-content-item "Use the Content Request Item form to provide details on what type of content should be created from a content request."). : When the Content Request Item has a state of Work in Progress, the Send for Review button appears. : The content is sent to the Opened by or content requester person for review. Note: To edit the content after a review, the content request item state must be changed to Work in Progress. *[\>]: and then