Set up Content Analytics tracking

To use Content Analytics with custom pages or widgets, add the tracking profile to your Employee Center or service portal theme header and add the cdaAnalytics service to your custom widgets.

Before you begin

Role required: sn_cda.analytics_admin

About this task

More steps for page tracking:

Add the tracking profile to your Employee Center or service portal theme header.

<widget
id="cda-site-analytics"
options="{ 'tracking_profile_name': '{PROFILE_NAME}', 'enable_logging': false}"
></widget>

Note:

If you don’t specify a tracking profile in the options, content analytics tries to use the default tracking profile. See Create a Content Analytics tracking profile.

Procedure

1. Navigate to All > Service Portal > Headers & Footers.
2. Select your header (Content Publishing Header, Employee Center Header, ESC Header, or HRMadrid Header).
3. If necessary, clone the header.
   For more information, see Service Portal configuration page. Or, you can use Angular Providers, see Reuse components with Angular Providers.
4. If using a clone from the Content Publishing header, search for the cda-site-analytics widget tag in the Body HTML template field.
5. Then replace PROFILE_NAME with the profile that you want to use for tracking.
   For more information, see Configure a portal header menu.
6. If you’re using a different header, add the following to the Body HTML and replace PROFILE_NAME:

   <widget
   id="cda-site-analytics"
   options="{ 'tracking_profile_name': '{PROFILE_NAME}', 'enable_logging': false}"
   ></widget>

   If you don’t specify a tracking profile in the widget options, content analytics tries to use the default tracking profile (if it exists).

   Track Employee Center events

   To track Employee Center events, add the cdaAnalytics service to your custom widgets. See Widget developer guide.

   For example:

   function ($scope, cdaAnalytics) {
   $scope.onButtonClick = function() {
   
   // track event using the default tracker (no argument for getTracker)
   cdaAnalytics.getTracker() .then(function(tracker) {
   tracker.trackEvent(
   '{Desired Category}',
   '{Desired Action}',
   '{Desired Name}'
   );
   });
   
   // track event using specific tracker
   cdaAnalytics.getTracker ('Human Resources Portal Tracker').then(function (tracker) {
   tracker.trackEvent(
   'Human Resources',
   'Video Viewed',
   'Open Enrollment 2018'
   );
   });
   };
   }

7. Navigate to Service Portal > Widgets.
8. Select a widget or create one.
9. Add cdaAnalytics to the Related List of Angular Providers.
10. Update the client controller of the widget to use the cdaAnalytics service.