---
sourceDocument: Brazil Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee actions

# Employee actions {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Respond to the approval notifications and the comments against the service-related
tickets.  
Actionable notifications sent through Virtual Agent in Microsoft Teams. You can:

* Accept or reject approvals in response to an actionable notification
* Respond to a comment from an agent in an actionable notification
{#employee-sn-ms-teams__ul_obq_qvm_gnb}
* **[Link ServiceNow user account to Microsoft Teams application for Virtual Agent](https://www.servicenow.com/docs/EMNI3qGZOyx79lzL18WoWg)**   
  Link your ServiceNow account to an Microsoft Teams application to access the non-public Virtual Agent topics that use ServiceNow records.
* **[Unlink your ServiceNow user account from Microsoft Teams for Virtual Agent](https://www.servicenow.com/docs/fsK9rW4Aa9Po3aIF93jv~w)**   
  Unlinking your account from Microsoft Teams to deactivate the association between your ServiceNow account and the Microsoft Teams application.
* **[View informational notifications](https://www.servicenow.com/docs/LpXf80RznB1ysC9Npg3agw)**   
  View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket.
* **[Approve or reject requests from Microsoft Teams](https://www.servicenow.com/docs/PTCayBnTx7X1KJW_Q~zkpA)**   
  Approve or reject requests by using the approval notification in Microsoft Teams.
* **[Respond to a comment in a notification](https://www.servicenow.com/docs/kHiPBA7wiCyMVim6o_c4Pw)**   
  A comment in the activity stream generates a notification to which the user can respond directly, without leaving Microsoft Teams.
* **[View notifications for a major incident](https://www.servicenow.com/docs/3YtjfLVUed_vPb8HXkGDrg)**   
  View the notifications that are sent during specific events in a major incident. These notifications are sent to all the stakeholders associated with the major incident.
* **[Employee Center dashboard](https://www.servicenow.com/docs/aqyF0EvQ2z8oKD5x8yXGqA)**   
  Use the Employee Center dashboard from Microsoft Teams to view the widgets that show pending tasks, requests, and the internal company announcements.
* **[Access a Microsoft Teams chat in Employee Center](https://www.servicenow.com/docs/agcT9964Oe70Bz4XBar8kg)**   
  Access a ticket's Microsoft Teams chat in the Employee Center.
* **[Manage approvals from Microsoft Teams](https://www.servicenow.com/docs/aFMsmfToZagHYdKrI3yKOg)**   
  Manage Concur expense approvals using Virtual Agent actionable notifications in Microsoft Teams to resolve the approval directly in the Virtual Agent conversation without involving a live agent.